Daligas 

One of the worst energy suppliers I've ever used, so backward in their use of technology and not even anywhere online to make payments or check bills.

Their website runs on Wordpress and the so called 'Members Area' never works.

Keen pricing and simple business model. Like other suppliers not immune from mistakes but I have been quite happy to stay with them.
Am absolutely sure the negative reviews posted by others are completely unrepresentative of the company - !'m not saying that they're not genuine, but that those wishing to praise Daligas will not come here because they've no motivation for doing so.

The worst company I have ever dealt with in my 56 years. I am still waiting for them to come back to me after 119 days, I have had 18 telephone calls with them and I have sent many email, still nothing.
Their complaints team is totally unresponsive, do not respond and 'can only be reached by email'. Totally frustrating.
So much for putting the customer first as per their website, 119 days and no response is totally unacceptable.
Please avoid, I have wasted hours following up on my simply request, they simply do not care.

Avoid unless you want ripping off, this company was fine for the first year, the second year i arranged a new contract, then later on in the contract realised they had not been talking direct debit payments or sending me any email invoices, when i complained got told it was human error and I would have to now double my payments to pay off the debt, they then put me on a higher price plan so i was paying more per unit than my "fixed price plan", i asked to be put through to there complaints department and was told they did not have one and had to email them, sent various emails which took weeks for them to bother replying to, eventually they emailed me back to say someone would ring on a certain day, waited in, no call, 4 days after the date they were supposed to call a very rude foreign lady rang me, she pretty much said she did not see what the problem was, when I said the customer service and lack of communication was bad she made it quite clear she did not actually care, i said i was going to the energy ombudsman and she said "do what you want" no attempt was made to sort out the issue. Pleased to say the rip off price contract is coming to an end and i will be moving elsewhere, AVOID, AVOID, cos they may seem ok to start but if you have any problems they will not help you

STAY WELL AWAY

The worst cutomer service I have ever come across. Don't be fooled by any savings as you will soon burn this up in wasted time dealing with these rude and inecompetent cowboys. You're literally better off having no gas suppply at all, let alone going to just about anybody else under the sun.

Rude and aggressive
I spoke to two people in customer services, one very polite and clear, and the next person extremely rude and aggressive.

Previously I posted a review advising potential Customer of this company to be wary if you ever get a problem because they are totally incapable and either use robots or idiots in their accounts department. I recently moved suppliers and they have caused me no end of problems with my new supplier. I had a replacement meter about a year ago. Daligas failed to advise SE Networks of this so my new supplier took my final reading as cubit feet instead of cubic metres. They even spoke to Daligas who confirmed my meter was cubic feet yet for the past year they have been billing me correctly in cubic meters. My final bill has taken them 6 weeks to produce and I made it clear that I expected a refund. The final bill has arrived and they are asking for money, why you may ask?? well they have now decided to bill me in cubic feet despite having photographs of the meter which in cubic meters. THEY DO NOT SUBSCRIBE TO TRUST PILOT SO THIS MAY GIVE YOU SOME IDEA OF THE COMPANY YOU ARE DEALING WITH......Be careful, they are fine when you don't need to sort a problem out they are a worthless company when you do. BE WARNED.
I gave them a chance and removed my Trustpilot rating a few weeks ago to give them chance to sort this problem out. SORRY DALIGAS THIS ONE STAYS AND YOU MAY WILL BE HEARING FROM THE REGULATOR IF THIS BILL IS NOT CORRECTED IN 7 WORKING DAYS FROM TODAY 7 MAY 2018
UPDATE:-
Having given them 7 days to sort this matter out and prepare a new final bill which took them 6 weeks to get wrong my revised Final Bill in credit was received tonight 8th May. Shame though they could not apologise for all the problems they have caused me ah BUT THAT'S DALIGAS !!!

Best avoided, extremely poor service. Data protection on the account was not followed, i.e., I wasn't asked any security questions. When I asked the manager why my security was protected, her response was 'well, you wouldn't have phoned would you'! It was my husband account, I think my female voice may have given that away!

I had to phone three times (all with no security questions), during these phone calls I was hung up on, laughed at, talked over and shouted at! Totally shocked.

To top it all, on the third call she told me she was in a different department than the person I'd just spoken too and when I said I recognised her voice, she admitted she had just spoken to me and that they are all in one room and she sniggered!!

The first switch over went well, have now tried to leave and received an extremely rude, and obstructive service. Definitely avoid!!! I've had to speak to ofgem

Competitive prices and very clear to what your options are. They keep it simple and effective. Most of the companies start charging you double after the tariff ends, but Daligas automatically put me on the reasonable tarrif without any breakout charge.

Had absolutely no problems. Direct debits taken as it should be and switch was easy although took slightly longer than expected, however the company stated beforehand time it would take. On my 11th month of 12 month fixed rate and not had to call up about any issues. Very pleasantly surprised.

very poor customer service, jsut call them to get some info, got upset and told them that i will switch suplier, after the customer was laughing at my questions regarding my bill.
So will switch at all cost, avoid this suplier.

Steer clear! Nightmare to switch, nightmare to contact, zero customer service skills! I unfortunately ended up with them when I moved into a new house, two months in and they keep declining my switch for gas, leaving me on an extremely high tariff and after 6 contact attempts via phone and email they say I can switch in 3 weeks, even though my electric account went over to my new provider 3 weeks ago with no issues! Have my fingers crossed that the switch happens this time!

I tried to switch our dance club from British Gas to Daligas. Daligas had a problem with the transfer but did not tell me about it until I phoned for the third time. They could not find our estimated annual consumption from their data base. I offered to supply previous bills but they were not interested so could not switch.

Price is ok but not an interactive website. all you get each month is a copy of your direct debit payment? You know what your paying......... Not to say if your over budget under budget. Next to useless website.

This is my third year with Daligas. I am now used to 12 monthly bills instead of quarterly. I have had refunds both years, and they reduced my direct debit this time. Credit was paid to me without fuss, as a low user their standing charge suits me. I have rung when I have had a problem, one staff member is very good, another one I spoke to not so good. Overall I recommend them as I am happy with their service. I send readings when I think about it, and they email confirmation. No issues so far, happy customer.

Totally hopeless so avoid them, luckily my overcharge is small but others may not be so lucky. I was with Daligas until July 2015 and as they requested I always sent the meter readings via their website. For the final bill I sent a reading of 3116.08 but on the final bill it read 3160 which resulted in a £16 overcharge. I also took a photo of the meter reading and saved it to my PC. I contacted them and told them the bill was wrong so they sent another and again showing the 3160 reading.
This happened a couple of times and when I complained was told I informed them the reading was 3160 and they asked for a photo of the reading which I sent. They sent another bill again showing 3160 now telling me my new provider hadnt sent the latest changeover reading even though I had also informed my new provider of the reading I had taken. I also have the original thankyou for your meter reading reply from them showing their server address, time date etc with the reading of 3116. I rang them up and spoke to a seemingly uninterested lady in 2015 and explained that I had had a threating letter telling me my bill was unpaid. She told me she would stop it and put a note on my file and get the correct bill sent out. That was in 2015 and I never heard from them again until 5th January 2018 headed
"(IMMEDIATE ATTENTION /DO NOT IGNORE) daligas - Debt Collection - Your overdue gas account. Despite sending you several reminders, we have received no response from you about your seriously past due account.
If you are unwilling or unable to pay the amount due, we face no other choice than to report this debt and begin a formal collections process"
To be honest I had forgot all about it it was that long ago so I sent an email back twice, telling them there is no problem in paying I just want to pay the correct amount and the email I sent also showed all the proof, the emails from them showing the reading I sent and the photo of the meter and even explained when taking a digital photo it leaves a date mark in the file and I showed them a screen shot of the date and it shows the day when they asked for a reading and the reading was 3116.08 not 3160 like they said. Its only £16 but its still £16 that is not theirs. I have informed them in my last email that if I have to pay the full amount to get them off my back I will take them to a small claims court for the £16 plus time spent emailing them but they havent replied.
Forgot to add the final bill was not paid because even though they had the DD set up (I rechecked it was on my bank DD's) they never took it

Overall good service, yes when you join they take a payment up front, but billing has been prompt and they refunded monies we paid over. Good value and works.

The customer service team were absolutely useless. I have never dealt with such incompetency.

Good service. There was a mistake with my meter reading and Daligas was able to get this corrected within a couple of days. My electricity company is taking over a month and still no nearer.

Great service from Daligas at excellent prices too.

With this company and no problems but decided after they hiked upimy payments to try and get another deal which I have done.
Recieved my final bill sent the the cheque and forgot all about it .
Several months after I recieved a reminder my bill was outstanding.Called them and advised the payment had been sent 3 months ago ,after checking was assurred my payment had been recieved and to disregard the reminders
Then further reminders recieved this time threatening extra charges and credit rating would be affected.
I fired off a rather irate email ,I dont like being threatened .
A further email recieved stating they had lost the chque and could I cancel the cheque and pay via bank transfer which I have now attempted to do only to get the message from my bank that the account number given to me did not accept transfers via online !!!Option left to me , send a cheque ? Or call them......I intend to call them as i cannot pay this via thier website either !!! Only send meter readings .This ehole episode along woth threats of charges for unpaid bills etc has left me pleased with my decision to leave this incompetant company and the soon I can pay them whatever methid I shall relieved .Prices are NOT as attractive as stated thier customer service is appalling and would advise anybody to steer clear of this company ,shop around before switiching and they are not the cheapest