Dashcamplus 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid at all costs. Ordered 2 items, which were faulty. They acknowledged the faulty items, but will not pay postage to return. And won't now answer calls. Checked the company on governments compan... See more

Rated 1 out of 5 stars

In all fairness the dash cams do work if you buy a new SD card although you then get a constant “format memory” message when you’ve done 2 minutes of recording on a 32gb card. The nextbase hardwire ki... See more

Rated 1 out of 5 stars

Bought as a Christmas present. Firstly the instruction sheet provided is incomplete, and does not explain in any way how most of the functions operate. There is no explanation as to how you set... See more

Rated 1 out of 5 stars

Purchased two dashcams from this website. Unfortunately it is a scam, neither records and saves files. It says corrupt files when trying to reply any videos. The website is selling fake dashcams and t... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I really wish I had seen this page…

I really wish I had seen this page before purchasing.
Agree with everything that has been said on this page.
Absolute scammers.
The same SD formating problem.
They made me jump through many hoops and ultimately just stopped replying to my emails.
Promised a replacement which never arrived.
I'm.rather annoyed as I have been waiting nearly a year to resolve this.
DO NOT PURCHASE FROM THESE THIEVES.

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very unhappy with dashcamplus. I bought a dashcam for my son for Christmas sometime in November but cannot remember the exact date. It did not work from the start. After numerous emails and no response I eventually gave up! No offer of a refund or replacement.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

I have just discovered this camera has…

I have just discovered this camera has never recorded anything or taken any photos. Also the rear camera doesn't turn on anymore. Their e-mail address rejects my e-mails and they don't answer the phone. Looks like I've been scammed the same as everyone else. I'll go to Halfords for my next one then I can take it back to the store if it develops a fault.

March 15, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

I also purchased a DashCam from this…DO NOT DEAL WITH THEM

I also purchased a DashCam from this Company. It is faulty and I have been emailing the Company and had some response. They are no longer trading. I cannot do chargeback as I bought it in October for a Christmas gift and more than 120 days has passed. Surely something could be done as there are lots of complaints. I have tried Citizens Advice and Trading Standards but no luck. Any advice please

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

Dsah Cam Plus is a scam

Bought as a Christmas present.
Firstly the instruction sheet provided is incomplete, and does not explain in any way how most of the functions operate.
There is no explanation as to how you set the camera to record continuously (overwriting previous unwanted recording).
You have to reformat the SD card every time it is full, clearly impossible whilst driving.
The camera does not initiate "USB mode" when plugged into a computer - so no obvious way of downloading any video anyway - so this camera really serves no purpose.
Whilst I received a reply to one email - regarding how to connect the rear camera. Subsequent enquiries have not be replied to.
This camera is rubbish. DO NOT BUY.

December 25, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid This Company

Bought Dashcam for my husband for Christmas. Same problems as everyone else on here. Put in a claim to Paypal and was refunded within 48 hrs. A rather stressful experience, but good result.

December 25, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous sellers

One star is too many for this scam website which has now closed down and I cannot contact them to say their webcams are absolute rubbish. I am going to try and report them so it can be investigated properly and maybe try claiming my money back from my bank.

Edit: They have since contacted me but their website is still down and being dodgy. They have asked me to return the cams which I have, but so far no word back. Fingers crossed.

February 23, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

The dash cam is rubbish

The dash cam is rubbish, I get the ‘corrupt file’ message, same as lots or other people. I was stupid enough to buy two. All my emails to them bounce back so am having to go through credit card company to fight for a refund.

February 17, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs. Scammers

Bought as a gift for Christmas and my son says it’s the same fault everyone is experiencing. When I email I get a bounce back saying email address not found. Now realise I’ve been scammed. Avoid at all costs. Will try and get money back via credit card.

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Corrupt dash cam and website

Dash cam footage not available as 'corrupt files'. Unfortunately same problems as all the below, wish I'd looked this all up before paying £89 to them.. luckily paid on AMex so hopefully they will deal with them.

December 16, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

camera arrived

camera arrived, but internal battery does not work, & screen has multiple lines across. the website has now vanished. waiting for paypal to refund.

February 5, 2023
Unprompted review
Rated 1 out of 5 stars

Really not worth even 1 star

1 star because package did arrive. and the camera parts do work as CAMERAS but do not record.
It was difficult to set up as teh instructions are pathetic. Poor for the main camera, set up of he rear camera was not even mentioned.
My next move was to look at the website to find it has been taken down and "Under Construction".
After having charged the camera tried it out to see if it recorded. Of the video segments I have recorded 90% were corrupt. I did reformat the card and also try another newly formatted. card (Yes both formatted as FAT32). The unsuccessful recording continued.
TI did try emailing them and using their web form - the only thing left working on the page. I did eventually get some hints on what to do with the red wire on the rear cam. But that is now pointless. The camera system doesn't work properly. The missing website content includes their address so I don't even know where to try sending it back

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID !!!!

I had the same issue as everyone else. For now the bank have refunded me pending an investigation. I have returned the dodgy equipment and they signed for it. Now we wait and see. Awful company ....save your money !!

December 28, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

I got a reply at the fifth attempt:

I got a reply at the fifth attempt:
We are sorry to hear that you would like to return your product

In terms of a refund, your product must be in the same condition that you received it, in its original packaging.

Please also note we do not provide return labels and you will be responsible for paying for the return shipping cost for your product.

If you would still like to return your product, please send the product to the following address:



Dash Cam, Unit 13, Enterprise Business Centre,Consul Ave,Rainham,RM13 8JE



Make sure you also add a note inside the package with your order number, full name, and also the reason for returning your product in order for our returns department to know that the product has come from yourself.



Once the product arrives back to us, it will be inspected by our returns department and if you meet the above conditions you will be issued a full refund otherwise someone will get back to you via Email if there are any issues with your return.

January 30, 2023
Unprompted review
Rated 3 out of 5 stars

DONT GIVE UP HOPE

I had this product bought for me as a christmas gift, installation really easy then cam to use the product, and yes i got the dreaded corrupt file, so i took it out and after reading the reviews on here decided to put it back in the box and treated myself to the Garmin which is really impressive but of coarse a lot more expensive. Anyway not to be defeated, i thought well the only thing this dashcam records too is the SD Card which to me looked very cheap and basic, i had a spare SD Card (scan disk) i decided to swap the cards over and this product works like a dream for now, i have wired this into my wifes car now, fingers crossed it does the job i want it to do. You never know it worked for me it might work for you ???

January 29, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use !

Do not use !! Bought a dash cam - arrived faulty. Have tried contacting but emails bounce back saying not founded and now their website is under construction! I have reported to trading standards.

January 20, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look