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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and robust construction, often highlighting their aesthetic appeal and functionality. Many consumers found the items to be well-made, sturdy, and effective for their intended use, with some even reordering for family or work. The delivery service is frequently noted as fast, efficient, and on time, with packages arriving in great condition. However, some customers were not happy with the order process, particularly regarding receiving review requests before their products had arrived. A few people also mentioned issues with tracking parcels or delays in shipping, and in some cases, products were not received as expected due to courier errors. Additionally, a small number of users found that certain products, like laptop stands, were not suitable for larger or heavier models.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as sturdy, elegant, and... See more

Quality

Customers consistently note positive experiences with quality. Reviewers describe products as sturdy,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speedy... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Robust, simple and very reasonably priced laptop stand. However, note that whilst it may work with some of the latest 17.3" laptops, it isn't suitable for larger/heavier models like mine because too... See more

Rated 5 out of 5 stars

This portable laptop stand was so good that I immediately ordered two more for family members. The stands are exceptionally well made and will be easy to stow away in the bag that is supplied wit... See more


Company details

  1. Computer Accessories Store
  2. Cell Phone Accessory Store

Information provided by various external sources

We are a new, innovative consumer electronics brand with a very simple premise: Basic human needs. Applying the concept of desire and human motivation across consumer electronics gives our extensive range a unique twist through purposefully calling ...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Little Gem to Desire

Is a simple but beautifully made piece of equipment for supporting your phone or tablet- it looks good and engineered to perfection would definitely recommend

October 28, 2025
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Rated 5 out of 5 stars

Great experience

No hassle ordering, quick delivery. Products are great. My pivoting laptop stand is a game-changer for my posture. Would have been good to have a brief instruction that the stand will be stiff on opening and just needs to be pushed up firmly (I was worried about breaking something). Accessories are great. Headphone holder does a neat job and cleaning kit means no more dusty keyboard! Very pleased.

September 9, 2025
Rated 5 out of 5 stars

Bought as a gift for my brother

Bought as a gift for my brother, he absolutely loves it! Said the quality was good and he ordered another one a month later for his computer at work as well.
Good quality product and good shipping times to the UK.
Very much recommended.

December 2, 2024
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Rated 4 out of 5 stars

Laptop stand

Robust, simple and very reasonably priced laptop stand. However, note that whilst it may work with some of the latest 17.3" laptops, it isn't suitable for larger/heavier models like mine because too much of the weight acts beyond the back of the relatively short support arms.

July 21, 2025
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Rated 5 out of 5 stars

Stand is excellent with better than…

Stand is excellent with better than expected height adjustment. There was a small delay with the shipping but the company let me know, offered me a refund (which I happily declined) and kept me informed about delivery dates. Excellent service.

May 17, 2025
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Rated 1 out of 5 stars

The iPad groove was not deep enough and…

The iPad groove was not deep enough and my iPad every time I tapped it the pad toppled over thankfully I had this contraption placed on a low item of furniture with a soft surface, Also the Compartment with the lid snapped off after using four times, I did not really want to give any review on this particular piece as I really dislike giving Negative feedback, But Trustpilot kept sending emails and the only possibility of stopping the emails from them is to tell The Truth about a terrible item I did not wish to review.

April 6, 2025
Desire2 logo

Reply from Desire2

Hi Marion,

I'm so sorry to hear that our product has let you down. We gurantee our products for 3 years so if yours has broken, please get in touch for a replcement/refund. Please email us @ Enquiries@desire2.co.uk

On the emails, you can unsubcribe from Turustpilot emails by clicking the unsubscribe button at the bottom - it's a bit small bit it is there!

The D2 team

Rated 3 out of 5 stars

I thought it was good quality but I…

I thought it was good quality but I expected it to go taller than it does. It is very sturdy. I shall find a box to stand it on then it will be the correct height.
.

April 16, 2025
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Reply from Desire2

Hi Paula,

Thanks for the review, noted on the additional height requirement, we will use this feeback for the next version :)

The D2 Team

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