DoYouSpain.com Reviews 

116,450
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,352 reviews, reviewers had a great experience with this company. Customers consistently find the website straightforward and easy to navigate, making the process of finding and booking a vehicle simple and quick. Many people appreciate the competitive and reasonable prices offered, often noting them as the best value compared to other options. The overall booking process is frequently described as easy, clear, and efficient, allowing users to complete their reservations in minutes. However, some customers also noted concerns regarding price transparency, mentioning additional charges for insurance or airport fees that were not clearly presented upfront. People reported issues at the rental desk, including being denied service or needing to pay extra for insurance despite prior bookings. A few other people also felt that confirming bookings or receiving support for amendments was difficult, with unanswered calls and unverified reservations.

What people talk about most

Price

Consumers find price to be ambiguous, with many reviewers praising competitive prices and good rates, often... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy, quick, and offering... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction,... See more

User experience

Users describe positive interactions with user experience, finding the website easy to navigate and the... See more

Website

Customers had ambiguous experiences with the website, with many reviewers finding it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website was straightforward to navigate. Car rental prices are competitive to others, however, discounts should be made available to returning customers, such as myself. Choice of vehicles to value... See more

Company replied

Rated 4 out of 5 stars

The booking as usual went fine, the true question remains how the true pickup will go! 5 stars if DoYoSpain would guarantee that as well and would have some power over local rental agencies and their... See more

Company replied

Rated 4 out of 5 stars

They found us a car, they also charged us extra for insurance. When we collected the car from Europcar, we were told that we are not insured through "Doyouspain". We had to buy the insurance from Eu... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate, competitive prices. Only issue is that additional charges are within the terms and conditions of the specific provider and are not particularly transparent, as not included in the ov... See more

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

116K reviews

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4.0

All reviews

(116,450)

13,398 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website and I have used…

Great website and I have used doyouspain many times it’s effortless and very competitive service A+

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 5 out of 5 stars

DoYouSpain

Second time using DoYouSpain and found a good range of cars at great prices

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your review!

Rated 5 out of 5 stars

Great website

Great website, easy to find exactly what you need and always a great price

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 5 out of 5 stars

Positive experience

Positive experience. Site was easy to navigate, really good pricing, simple booking process

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your review!

Rated 5 out of 5 stars

Easy to book no fuss everything clear…

Easy to book no fuss everything clear with no hidden extras
Always book DoYouSpain when needing a car on holiday
Good price, emaculate cars and easy to pick up the car and drop off
Would highly recommend

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Website was in English and clear.

Website was in English and clear.
Of course this is only the booking stage. It does not refer to the actual rental which will be in a couple of months

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for sharing your experience! We're glad to know everything went well.

Rated 5 out of 5 stars

Easy to search

Easy to search, sensible filters and good choice of options. Usually cheaper than other search engines.

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Upto now I’m only at the booking stage…

Upto now I’m only at the booking stage but it was very easy! Never hired a car before but DOYOUSPAIN has come highly recommend so I’m giving them ago!

July 5, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 1 out of 5 stars

Dishonest company

I booked a car for 23.30 on 03.06.2026 arrived at counter 23.45 and it was closed. I was with my 9 year old grandson. Called offices were closed. Had to take a taxi. Called at 10am to pick up car and was informed that my booking was cancelled. And I would not get a refund either. They have six hour pick up policy. Which I was still on time as you cannot count the hours they were closed and I could not pick up. This is very dishonest and zero customer service.

July 4, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Your booking included specific collection information and timing details, including the time window for pick-up, all available in the voucher and accepted during the reservation process. When arrival falls outside the operating hours of the car rental company, the booking may be affected according to those details, so reviewing them in advance is key for a smooth pick-up.
Kind regards,
Marta

Rated 5 out of 5 stars

Brilliant

Brilliant. Very easy and really good rates.

July 4, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 5 out of 5 stars

Easy to book

Easy to book, completed in minutes, great price for time of year, clear and precise details.

July 4, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 1 out of 5 stars

1 Star

1 Star

I booked my car hire through DoYouSpain and also purchased their platinum insurance through their website. Unfortunately, after the rental company charged me for damage caused when the parked vehicle was hit during the night by a drunk driver, I have been unable to submit my insurance claim because the rental company has repeatedly failed to provide the damage report.

I have contacted the rental company several times without success. I then asked DoYouSpain for assistance, as the booking and insurance were arranged through their platform, but I am still waiting for this issue to be resolved.

Without the damage report, I cannot recover the money I have been charged. As a customer, I expected better support when problems arose with one of the companies they work with.

I hope DoYouSpain will intervene, obtain the damage report from the rental company, and help bring this matter to a fair conclusion. If the issue remains unresolved, I will have no choice but to pursue other avenues to recover my losses.

I will update this review if the matter is resolved satisfactorily.

May 3, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
We want your case with the damage report for the parked vehicle incident to move forward smoothly, and our team can review it and coordinate next steps with the car rental company so your excess supplement claim can be processed. Please send the booking details and any correspondence you have to help@doyouspain.com so we can assist directly.
Kind regards,
Claudia

Rated 1 out of 5 stars

I mistakenly choose the wrong booking…

I mistakenly choose the wrong booking date, within an hour I tried rectifying the mistake, when trying to do so there was no way of being able to contact you or speak to someone. I have now lost my money ...

I won't be using this site again!

July 4, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Booking details and modification options are shown in your voucher and accepted during the process, including how dates can be managed depending on the selected rate. Our goal is your complete satisfaction, and we continuously work to make access to assistance clearer and faster.
Kind regards,
Marta

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