Great products and very good customer service. Unfortunately, the products I ordered arrived much later than expected, so this is why I am not inserting 5 stars. I know that this delay was the consequ... See more
Company replied
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Great products and very good customer service. Unfortunately, the products I ordered arrived much later than expected, so this is why I am not inserting 5 stars. I know that this delay was the consequ... See more
Company replied
The people at Barcelona Chair Shop know how to run a high-class business, follow up, do anything to satisfy customers, sell quality without compromise, and give only the best at the right and promis... See more
Company replied
It's often how the problem is solved , not the problem, by which you're judged. DHL lost my first shipment. The team at BCH were polite, courteous and efficient getting the problem identified an... See more
Company replied
Absolutely first class! Have tried numerous replica furniture on-line shops through the years, almost always with ridiculously long delivery times, and non-existent customer service. Barcelonacha... See more
Company replied
Poortland 242, 1046BD, Amsterdam, Netherlands
All ws great. Thanks Guus & co.
WE advice other customers that this is the best choice.
Quality of the chair and ottoman is very good. I give four stars because of the leather quality. It's good but not that good. I didn't order the premium edition though so I can't complain too much. I'm satisfied.
Send 2 différent box is a strange way to deliver...
Shipment to Norway was done with no problems but one. One of my two chairs were returned to shipper for some reason. But Barcelonachairshop and DHL reacted immediately, and both chairs arrived safe and sound. Fantastic chair. I could recommend this company to anyone.
Great deal and beautyful furniture!
We ordered the Barcelona leather chair which was advertised as being white. The order all went accordingy to plan and we received feedback in good time when we had a query. However, when we received the chair, it was in fact more of a cream colour than white. The chair itself is really lovely, good quality but sadly we specifically ordered it to match our white leather couch and have now requested a return and refund. We have yet to experience the service and refund, as we notified Barcelona Chair only yesterday, so we are still in the process of dealing with this transaction and hope the return and refund is not problematic.
very easy communication. delivery was late, but no Problem for me. products are great (what you can say after 2 days) ;-)
Hi received the chair yesterday which was delivered within 5 days of order packed extremely well but most important the chair is exactly what I expected ! Really nice quality thank you very much. Mark
The design of the chair is of course great, the leather looks and feels very good, however there are some seams that could have been finished better.
The cushions inside the leather do not seem to be of the best quality, which can even be seen through the leather in form of impressions through the uneven cushion below.
Unfortunately the leather care kit seemed to have been opened, the bottle was thrown loosely in the carton in which the chair came, the packaging was damaged.
I've received the Barcelona Chair premium within 2 working days (Munchen). The customer support did not lied about the quality.
The chair is great in every detail!
very happy with the product - great experience & good service
I ordered a barcelona chair for the first time at Barcelonachairshop last week and the service provided was excellent.Thanks to all! As I have made some bad experiences in the past ordering goods via internet (no goods showed up, no money back - no response at all) I choosed Klarna as payment that was offered at BCS. As it was my first time ordering at Klarna they did not accept my order so Barcelonachairshop organized it manually for me. Within one day I received my confirmation that everything was fine and my chair (with very good quality) got delivered on the date as promised. Thanks so much for your help and great service. I can certanly recommend to order at BCS.
The personal service was very good in the run-up to shipping the product, and delivery was trackable online and fully reliable.
Delivered in time.
Perfect product and service!
I purchased two premium Barcelona Chair. Nice quality and good service. Overall, I'm happy with the product.
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