Famouschairs.com 

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Rated 4 out of 5 stars

Great products and very good customer service. Unfortunately, the products I ordered arrived much later than expected, so this is why I am not inserting 5 stars. I know that this delay was the consequ... See more

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Rated 5 out of 5 stars

The people at Barcelona Chair Shop know how to run a high-class business, follow up, do anything to satisfy customers, sell quality without compromise, and give only the best at the right and promis... See more

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Rated 5 out of 5 stars

It's often how the problem is solved , not the problem, by which you're judged. DHL lost my first shipment. The team at BCH were polite, courteous and efficient getting the problem identified an... See more

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Rated 5 out of 5 stars

Absolutely first class! Have tried numerous replica furniture on-line shops through the years, almost always with ridiculously long delivery times, and non-existent customer service. Barcelonacha... See more

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Rated 1 out of 5 stars

Klarna - Rechnungsnummer 1 2238 1778 0437

Sadly I received a payment reminder after returning the barcelona chairs within the correct time frame. On ringing the Klara company I was informed by a Mr. Carseen that I should have contacted his company to keep them informed that the chairs were returned. On reading through the forms which I received I did not see any mention of such a company called Klarna. I think this is an extremely unfair thing to do to your customers. I have not ever heard of such treatment before. I returned the goods with all information taped inside the carton as requested. This as far as I am concerned is enough information for tracking purposes. I have never ever contacted a company before to tell them that the products have been returned as companies have methods now days to track products. I feel sorry for people who have been fooled by this method.
I am afraid I will not be recommending your company further.

March 24, 2015
Unprompted review
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Reply from Famouschairs.com

Dear Brenda,

Thank you for your review.

We have received your return and cancelled your Klarna order.
The date of payment for your Klarna order was also 30/04/2015, so no payment was required.

We are sorry to hear that you are not satisfied, but we haven't charged you with any costs and you haven't paied anything to us or Klarna.
We hope that you will change your mind about Barcelonachairshop.com and that if you need anything in the future you will recomend us.

If you have any questions, our support is always open for your questions

Yours sincerly,

Barcelonachairshop.com

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Rated 5 out of 5 stars

Good price, fast delivery and zero complications

Although I had to return the ordered item I want to share my experience with Barcelonachairshop with you. The delivery was fast and uncomplicated and the product - a Barcelona daybed which was intended as a present but returned by the taker because he didn't have enough space - was of very high quality. Many companies don´t like it if you return their products and make it hard for you to do so. Not Barcelonachairshop and its employees They were very nice, helpful and patient. If you ever thought about buying furniture from the barcelona line - do it here. I can recommend them.

January 29, 2015
Unprompted review
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Rated 5 out of 5 stars

Beautiful chair

Good service and a very nice chair. It fits very good in our living room! Very happy with this beautiful chair.

March 11, 2014
Unprompted review
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