Farmer Autocare Reviews 

9,349
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, courteous staff, who are often described as professional and honest, making interactions pleasant. The booking process is frequently highlighted as easy and straightforward, especially when done online, contributing to a smooth overall experience. Reviewers often mention the competitive and reasonable pricing for services and completed work, providing good value. The efficiency of service is also a common theme, with quick completion times and prompt collection of vehicles. Many appreciate the clear communication and updates provided throughout the process, often without pressure for additional work, fostering trust and reliability.

What people talk about most

Service

People report positive experiences with service, often highlighting the staff as friendly, helpful, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as polite, helpful, and friendly.... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the services to be... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and simple to book... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent service, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Got my rear tyres fitted yesterday but one was flat this morning phoned up farmer's and they got me back in ASAP without hesitation to fix the problem. Great service from the guys at farmers from star... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly, I got my car back quicker than expected and I got £10 off because I booked a full service alongside my MOT! It was easy to book online. Really positive, straightforward exper... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,349)

2,650 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to do simple air con service

Unable to do a simple air con service. Equipment not up to the job.

July 4, 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we are sorry to hear that you had an unsatisfactory visit to our centre, please accept our apologies for the inconvenience caused. We have copied your review to the Regional Manager to investigate at the centre. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Great service

Great service

June 28, 2026
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Reply from Farmer Autocare

Hi James, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Blackhall.

Rated 5 out of 5 stars

Professional!

My experience with farmer Autocare was excellent, informative and very friendly lads working there!

July 5, 2026
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Reply from Farmer Autocare

Hi Stewart, we appreciate you taking the time to send us your review. It's good to know that our team in Blackhall looked after you so well, many thanks.

Rated 5 out of 5 stars

Air con regas completed at pre-booked…

Air con regas completed at pre-booked time, informed when completed and big difference in efficiency of system. Staff friendly and professional.

June 26, 2026
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Reply from Farmer Autocare

Hi Gordon, it's great to hear that all went well on your recent visit and you can look forward to a cool driving environment. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

5* service

Guys are great very efficient and knowledgeable

July 4, 2026
Unprompted review
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Reply from Farmer Autocare

Hi Robert, thanks for the kind comments and 5 star rating. It's always great to get feedback from our customers.

Rated 4 out of 5 stars

Excellent friendly greeting from Declan…

Excellent friendly greeting from Declan on arrival to garage. Speedy prompt service. Great value for money. Well done Falkirk branch.

July 4, 2026
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Reply from Farmer Autocare

Hi Carla, it's great to hear that Declan and his team looked after you on your centre visit. We appreciate the feedback and will share this with the team in Falkirk. Many thanks.

Rated 5 out of 5 stars

Helpful to the last detail

Helpful to the last detail, friendly first rate service. This is the first I have used Farmer Autocare, I will use again when the need arises. Oh and very nice coffee.

July 2, 2026
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Reply from Farmer Autocare

Hello David, thanks for taking the time to send us your review after your first visit to one of our centres. We will share this with the team in Corstorphine as they will appreciate the feedback.

Rated 5 out of 5 stars

Great service very fast on completing…

Great service very fast on completing my vehicles m.o.t and great price too

July 4, 2026
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Reply from Farmer Autocare

Hi Barry, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in our Blairgowrie centre.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, my car was taken care of and was a super quick service. would definitely recommend and will be back!

July 4, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience at our centre. We will share your kind comments with our team in Falkirk.

Rated 5 out of 5 stars

The online booking process was very…

The online booking process was very simple. Very helpful reception team, received an informative phone call to keep me updated and give options, and work was done on time.

July 4, 2026
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Reply from Farmer Autocare

Hello James, thanks for reviewing our online booking system and centre customer service. We will share your feedback with our team in Strathearn Rd.

Rated 5 out of 5 stars

Booking through the web was smooth and…

Booking through the web was smooth and everything at the workshop went smoothly. Staff were helpful in explaining the work.

July 4, 2026
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Reply from Farmer Autocare

Hi David, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

They did as they said they'd do and on…

They did as they said they'd do and on time. 5/5

June 26, 2026
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Reply from Farmer Autocare

Hi Lindsay, it's great to hear that all went smoothly on your recent visit and you were back on the road in good time. We appreciate it when customers send us their feedback, many thanks.

Rated 5 out of 5 stars

Truly amazing!

Truly amazing!! Paul and team looked after my bmw m2 like it was their car, with care and attention to detail. Their professionalism was outstanding and genuinely couldn’t be happier. Will return to this branch again and again.

July 3, 2026
Unprompted review
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Reply from Farmer Autocare

Hi Fiona, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 1 out of 5 stars

Disappointing Brake Check Experience and Lack of Transparency

I booked a brake check, but after the inspection I was told that both brake discs and brake pads were badly rusted/corroded and needed replacing.

The quoted cost was around £700, which was much more than I could afford at that time. I clearly explained that I could not pay that amount immediately and that I might need to come back next month.

However, I was told that the brake pads had already been removed and that they had spent around two hours checking the car, so the work needed to be carried out. This made me feel pressured to accept the repair.

I also asked for a clear cost breakdown, the brand of parts to be fitted, and evidence such as disc measurements or a written brake report, but I did not receive clear answers.

July 3, 2026
Unprompted review
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Reply from Farmer Autocare

Hello, we have copied your earlier website contact and your review to our Regional Manger to carry out a full investigation with the centre, he will contact you directly thereafter.

Rated 5 out of 5 stars

Good quick service

Good quick service, did what was necessary at a reasonable price. Would go back again.

May 23, 2026
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Reply from Farmer Autocare

Hi Doug, thanks for telling us about your recent visit to our centre. We will share your kind comments with our team in East Kilbride.

Rated 5 out of 5 stars

Great team

Staff were really friendly, approachable, helpful and knowledgeable. They explained everything they had done as well as informing me about offers of other services available

July 3, 2026
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Reply from Farmer Autocare

Hi Laura, it's great to hear that our team in Blairgowrie looked after you so well. We appreciate the feedback and will share this with our centre team.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. MoT completed quickly at a fair price.

July 2, 2026
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Reply from Farmer Autocare

Hello Avril, we appreciate you taking the time to send us your review. It's always good to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Very quick MOT

Very quick MOT. I had my car back in no time.

July 3, 2026
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Reply from Farmer Autocare

Hi Derek, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with our team in Neilston Rd.

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