Ferries.co.uk Reviews 107

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

booked short notice to go to a funeral in ireland as i was 36 weeks pregnant I couldnt fly so looked at ferries. cheapest crossing by far and i was fed twice on both journeys (unexpectadly) staff were... See more

Rated 1 out of 5 stars

Booking process fine - but for some mysterious reason when it came to payment, site decided it wanted additional verification of my credit card (Why??) and then required new username and passwords whi... See more

Company replied

Rated 3 out of 5 stars

The booking process is unduly complicated, e.g. putting in a time when there is only one ferry a day and you have no choice. Charging 2.5% for processing a debit or credit card is now illegal and I... See more

Rated 4 out of 5 stars

We had not decided when to return from France and when we did, it was literally just a click away. All the ferries, all the possible crossings times and all the prices. We turned up at Le Harve with... See more

Company details


Contact info

  • 2-3 Three Rivers Business Centre, Felixstowe Road, IP10 0BF, Ipswich, United Kingdom

  • ferries.co.uk

4.0

Great

TrustScore 4 out of 5

107 reviews

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Rated 1 out of 5 stars

Could've been more helpful!

My husband entered all the travel details and I was paying on my visa so went ahead and paid without checking what he had entered. As it turned out he had accidentally put the wrong date to travel out on. I phoned up immediately to try to change it, only to be told it would cost me £38. So now we're going a day earlier. It left a bitter feeling towards the company to say the least.

May 8, 2013
Unprompted review
Ferries.co.uk logo

Reply from Ferries.co.uk

Hi Suzie,

Sorry you had a poor experience. We can only make changes where the ticket allows us to do so as we don't operate the ferries ourselves. Had this been an option with your ticket then we would have happily changed it for you.

Kind regards

Ferries.co.uk support team

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