Hi, I booked ticked from them unfortunately my name spellings are wrong on my ticket and this was system error. Booking I'd 10206990. I asked them to correction but they emailed me that I have to buy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Information on baggage was not laid out clearly. Would have been useful to be able to see flight details at all stages of booking process. Seat selection not available for some long haul legs but no i... See more
So I see there are a number of terrible reviews but tbh they have not been that bad. Yes the customer service is non existent, shocking infact and the the site badly designed and needs a major upheav... See more
Although I always feel worried by the nature of these websites - taking me from one site to another - this went quite smoothly. I won't be satisfied (breath easier) until I receive confirmation of the... See more
Company details
Information provided by various external sources
We will help you making your decision. We aim to supply you all the information about a flight we can get so you can decide what is important to you! So we will offer you the on time performance of our flights, information and previews on airlines and their service on board. We will show you the Seat Pitch in economy on different airlines; a nice thing to know when choosing a long haul flight. We also look for nearby airports which could result in a cheaper fare. With just one click on the map you can see how to get to the (alternative) airport. Gate1 will show you the environmental friendliest flight and give you the option to compensate your CO2 emissions. These are just a few examples on how we can make your choice easier.
Contact info
Netherlands
- gate1.co.uk
2.9
Average
323 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy easy and convenient to book!!
March 26, 2023
Unprompted review
Advertisement
It was so eesy to book and the cheapest.
March 22, 2023
Unprompted review
Waiting on my confirmation email.
March 20, 2023
Unprompted review
Quick and easy
March 20, 2023
Unprompted review
Advertisement
Good and fast
March 11, 2023
Unprompted review
Great booking agent
Great, easy booking. The only thing I did not like was the additiional fee for the Amex Card.
March 8, 2023
Unprompted review
Quick and easy experience!
March 5, 2023
Unprompted review
Advertisement
Best deal but best deal no more
Website easy to use. A lot of options given. I was able to find the best deal for my flight.
Unfortunately, after 5 days I received an email from them saying they need to refund my money and be in my bank account in 2 days because the price wasn’t right.
March 5, 2023
Unprompted review
Fast service .Highly recommend
March 3, 2023
Unprompted review
It has been a beautiful Experience…
It has been a beautiful Experience booking with you!
March 2, 2023
Unprompted review
Easy peasy booking.
February 28, 2023
Unprompted review
Advertisement
No customer service and no response
Booked a flight to India and wanted to change the return date due to family situation. Emailed several times with no joy. There is no contact phone number or any other way we can contact the team. Absolutely disappointing customer service.
February 28, 2023
Unprompted review
Booking straightforward and simple to…
Booking straightforward and simple to follow
February 23, 2023
Unprompted review
Advertisement
So easy to book the flights for me and…
So easy to book the flights for me and my family
February 20, 2023
Unprompted review
The websites sends a pop up at the time…
The websites sends a pop up at the time you are about to pay saying that whether i would like to insure myself against the airline going bankrupt! i would have more chances winning the lottery.
February 16, 2023
Unprompted review
Contact customer service, still no response.
Booked flight and wanted to cancel 20 min later before the ticket was being issued. Contacted customer service online, filled out the form three times with no response. Of course now the ticket has been issued so the airlines will have to be involved. This was a business class ticket and the service has not been great, this has been a disappointing experience overall.
February 13, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.