GetProtected Reviews 403

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the process smooth and stress-free. Many people highlight the exceptional customer service, noting that agents are polite, patient, and take the time to clearly explain everything, ensuring a thorough understanding of options. The overall service is frequently described as first-class, with consumers appreciating the efficiency and ease of the user experience. However, some customers mentioned issues with the contact process, specifically regarding information being relayed incorrectly and feeling pressured during calls. A few people also noted that despite asking for quotes to review later, they were kept on the phone for an extended period and felt that agents were pushy, offering what they thought was best rather than what was requested.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Service

Customers had positive experiences with service. Reviewers praised the helpfulness and professionalism of the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and clarity of the process. Many... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. Some customers appreciated being given contact details for... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more

Company replied

Rated 5 out of 5 stars

I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Get Protected for your life insurance policy. I had an absolutely great experience with Mr Saif Khan who went above and beyond to get my family and I protected. He was very pol... See more

Company replied

Rated 5 out of 5 stars

The lovely lady I spoke to was so nice and patient with me, unfortunately the line seemed to cut in and out when she gave me her name, but even during some pretty difficult questions she was very pati... See more

Company replied


Company details

  1. Life Insurance Agency

Written by the company

GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.


Contact info

4.8

Excellent

TrustScore 5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

First class service

First class service, advisor was knowledgeable and polite. Policy received within a week and accurate cover.
Very pleased

October 16, 2025
GetProtected logo

Reply from GetProtected

Thank you for your kind feedback. We’re delighted to hear your advisor provided knowledgeable and polite service, and that your policy arrived quickly with the right cover in place.

Rated 5 out of 5 stars

Great knowledge and advice

My advisor Rhia was very helpful with all the information that was required and what cover best suited my needs

October 21, 2025
Unprompted review
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Reply from GetProtected

Thank you for your review. We’re so pleased Rhia was able to provide clear information and help you find the cover that best suited your needs.

Rated 5 out of 5 stars

Mathew was brilliant

Mathew was brilliant, not pushie but new the product that fitted my needs

October 16, 2025
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Reply from GetProtected

That’s lovely to hear — we’re glad Mathew helped you find the right cover without any pressure.

Rated 5 out of 5 stars

Would recommend Get Protect life insurance

Spoke to a gentleman called Ifti, he went through the policy thoroughly i got accepted right away very straight foward, monthly payments are very reasonable for my age.

October 16, 2025
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Reply from GetProtected

We’re delighted Ifti made everything straightforward and easy to understand. Thank you for your kind words!

Rated 5 out of 5 stars

Very helpful

Very helpful, supportive informative

October 13, 2025
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Reply from GetProtected

Thank you for your kind review! We’re so pleased you found the team helpful, supportive and informative.

Rated 5 out of 5 stars

The gentleman was friendly and polite

The gentleman was friendly and polite. He explained everything again thoroughly and gave me more options and included a couple of important things that I had not been informed of on my previous calls with another agent.
He made it flexible and I'm totally in charge of changing my policy as I wish. For now, it is very realistic and affordable. One of the most important things is that my self and my children have 24/7 access to a doctor, therapy, counselling, CBT and more, and this is avaliable to us where ever we are in the world. Oh and prescriptions are made out to us if we need it in an event of falling ill.

Thank you so much

Saloomeh

October 3, 2025
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Reply from GetProtected

Wow, thank you so much for sharing such detailed feedback, Saloomeh. We’re thrilled our advisor made everything clear, flexible, and reassuring for you and your family.

Rated 5 out of 5 stars

Connor rang us both me n my husband and…

Connor rang us both me n my husband and was so polite and understandable with both of our situations, got us the best quote possible when out of his way to his best and successfully did that I carnt thank him enough brilliant service x

October 8, 2025
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Reply from GetProtected

That’s so lovely to hear, Ms Reeve! We’re thrilled Connor made everything clear and left you both feeling at ease. We’ll be sure to share your kind words with him — he’ll really appreciate it.

Rated 5 out of 5 stars

They give me very good price also…

They give me very good price also excellent customer service specially methew explained me very well

October 9, 2025
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Reply from GetProtected

That’s brilliant feedback, thank you! We’re so pleased you were happy with both the service and the price. Lovely of you to take the time to leave a review.

Rated 5 out of 5 stars

The phone conversation with Leon was…

The phone conversation with Leon was relaxed and friendly.

October 9, 2025
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Reply from GetProtected

That’s great to hear, Louisa! We’re so glad Leon made things clear and comfortable. He’ll be really happy to know you enjoyed the experience.

Rated 5 out of 5 stars

life

the consultant jamie was very professional,he made it very clear and simple,10/10

October 8, 2025
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Reply from GetProtected

That’s wonderful, Paul! We’re delighted Jamie made everything simple and reassuring. We’ll make sure your kind words reach him.

Rated 5 out of 5 stars

Spoke to conor

Spoke to conor, he was very polite, straight to the point, explained things very clearly.

October 8, 2025
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Reply from GetProtected

Thanks, Mark! We’re thrilled Conor could answer everything for you clearly and confidently. We’ll be sure to share your feedback with him.

Rated 5 out of 5 stars

Great company

Great company. Many thanks

October 7, 2025
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Reply from GetProtected

Thanks so much for that, Mariusz! We’re really happy you had a great experience with us — your feedback means a lot.

Rated 5 out of 5 stars

My experience was great especially when…

My experience was great especially when I pointed out the error in my name it was corrected but the peper sent to me still carry error. So please I hope it will be corrected in your system. FREDERICK EZIEKWE. Not FREDERICK IKE.the peper sent to me carried wrong spelling of Frederick please cross check it I will appreciate if it's corrected and send me a copy thanks and best regards FREDERICK EZIEKWE..

September 23, 2025
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Reply from GetProtected

That’s lovely to hear, Nnenna! We’re thrilled everything was handled just how you wanted. Thanks for sharing your experience.

Rated 4 out of 5 stars

Thanks to Leon for sorting out my life…

Thanks to Leon for sorting out my life insurance and making me reassured that my son will be looked after life and during with the health options as well. Fantastic policy so happy 😊 Thanks once again Leon from debt protected life insurance

September 24, 2025
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Reply from GetProtected

That’s great, Bridget! We’re so happy Leon made the process simple and straightforward. He’ll be delighted to know you were happy with his help.

Rated 5 out of 5 stars

Life insurance review

Easy to understand and explained clearly as it should keep up with the top notch work keep it up well done

September 30, 2025
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Reply from GetProtected

That’s wonderful, Josie! We’re so pleased your first experience sorting life cover felt simple and stress-free. Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Cracking agent on the blower

Cracking agent on the blower. Gave me and my son John peace of mind

September 30, 2025
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Reply from GetProtected

That’s fantastic to hear! We’re glad everything was clearly explained and that you both got what you needed. Thanks so much for your great feedback.

Rated 5 out of 5 stars

The agent explained everything and…

The agent explained everything and answered any questions I had and queries I was unsure of

September 30, 2025
GetProtected logo

Reply from GetProtected

That’s great to hear, Lisa! We’re so glad everything was explained clearly and that all your questions were answered. Thanks for taking the time to leave such lovely feedback.

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