GK Figure Worldwide Reviews 

303
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, noting their beauty and craftsmanship. Many reviewers also highlight the careful packaging, ensuring items arrive in perfect condition without damage. Some people experienced good communication and timely delivery. However, some customers experienced significant dissatisfaction due to extremely long delays in receiving orders, with some pre-orders never arriving. Some reviewers were not happy with customer service, reporting slow responses or unhelpful assistance regarding damaged products or order updates. Additionally, a few people received figures that were broken or damaged upon arrival.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery. Many reviewers praised the excellent... See more

Order

Users describe ambiguous interactions with order experiences, with some customers expressing satisfaction... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting positive... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers expressing satisfaction with the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The packaging is handled with care, though orders take a great deal of time to deliver - my items did not arrive until a year and a half after purchase due to standard ocean freight shipping.

Rated 4 out of 5 stars

This was my first time ordering this site, I received the statue without any problems. I was able to use a coupon to purchase it at a lower price, so I'm very satisfied. I'd like to use this serv... See more

Rated 2 out of 5 stars

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive. Their feedback is slow and... See more

Rated 5 out of 5 stars

This is my first time ordering from this site so I was a bit worried. I was able to get my package shipped out and received my resin statue with no problems. I was notified of shipment and knew it wou... See more


Company details

  1. #43 of 44 best companies in Collectibles Store
  2. #2 of 2 best companies in Figurine Shop
  3. #100 of 103 best companies in Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

303 reviews

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No history of asking for reviews

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3.4

All reviews

(303)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service and high quality

I bought the Arataki Itto figurine and the process was very smooth, I got mine earlier than expected. The figurine is also high quality and highly detailed!
The service was very nice and patient, overall I'm happy with it.

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers and thieves

Scammers, they steal your money, never send you anything and keep delaying and lieing about working on the situation. Sue them. Refund my orders orders #11181 and #11176 you bloody scammers!

August 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Very good

The quality of the figures is top-notch. Each piece is crafted with exceptional attention to detail, from the intricate paintwork to the overall design. You can tell that they are committed to providing only the best products to their customers. The durability and craftsmanship of the figures ensure that they look stunning on display for years to come.

Shipping is also fast and reliable, with items arriving well-packaged to prevent any damage. It's clear that GK Figure Worldwide takes pride in ensuring their products reach customers in perfect condition.

August 31, 2023
Rated 1 out of 5 stars

Worst Purchase Experience of My Life!

I pre-ordered two figures and waited for 12 months for an update and nothing. Eventually I thought something is wrong so I went back to the order pages and it said the figures were "out of stock". I messaged them (it took a week to get a reply) and they said those figures have been sold out for a while now and they are not getting anymore to fill orders...NO ONE TOLD ME.. so, they were just going to take my money and not say anything? That's stealing! Also, if I purchased a pre-order that means one is saved for me, so what happened to the stock!? It took MONTHS of back and forth to get any progress on my return. They offered me credit, did not take any responsibility or apologize for basically stealing from me. After finally threatening to get authorities involved they refunded my PayPal (after another month of no response, they claimed the return guy was on vacation) Overall it was a huge waste of time (18 months in total). I wanted those figures so bad and missed out on other windows of opportunity for them! The worst part was that I had to pay interest on that purchase so overall I lost money. In the end they were not sorry and offered me no other compensation or deals. This company is shady, disappointing and extremely unethical, they should be ashamed.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Pre-Order went fine :)

Pre-Ordered a figure almost a year ago.

Everything went fine, no complications or anything else. Actually, I ordered without any knowledge beforehand. So, it was pretty much hit or miss for me. This one was a hit.

Figure arrived around end of July, no damages (it was my dumbass that slightly damaged the Figure while unpacking, so that's totally on me) or anything else.

Recommended.

August 25, 2023
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Rated 5 out of 5 stars

Everything was great

Everything was great, this was the first time I had gotten a statue like this, so I didn’t realize I had to build it. But I understand that’s part of the charm of it.

August 5, 2023
Rated 3 out of 5 stars

It a legit site just expect delats

It a legit site, you will get your figure at the end of the day and it is well package and everything.
Reason for the 3 stars is because their ETA for the figure aren't accurate and from research and my own experience delays will happen by around 2-3Q and the biggest issue is the delays are not announced and when I did reach out they responded but didn't responded to my question about asking for a new ETA.
So warning for people who look at the ETA, always add around 2-3Q more to it and always expect unaccounced delays.
Figure I order came in perfect just had 1 minor issue with glue getting into the hole I need to put the head in but with a knife I manage to remove the glue and the figure is good as new.

August 4, 2024
Unprompted review
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Rated 1 out of 5 stars

They have not responded to my order…

They have not responded to my order inquiry for over a month, despite multiple attempts and different avenues I have used to contact. I have provided evidence of my invoice and they have yet to confirm or send my preorder that has been released by the studio.

June 3, 2024
Rated 5 out of 5 stars

dark king studio - ichigo.

The statue took a while to be ready to get shipped and delivered. but once it was it was well worth it. Shipping wasn't too high a cost and the figure came in very good quality. and is one of my favourite to this day.

July 30, 2023
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Rated 5 out of 5 stars

Already bought 2 resin statue from this…

Already bought 2 resin statue from this company.trusted seller.always reply my enquiry through WhatsApp even if I want to ask about the availability for other resin statue they always reply back.to be honest their price is the most cheapest compared to others. And Im waiting for my 3rd resin statue from them and they always updated me.keep up the good work!!

July 13, 2024
Unprompted review

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