Stumbled on this company via a window cleaning forum and so glad I did. Not being in the trade I had a couple of questions after narrowing down my choices. I made two calls on separate days, no menus... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Got the GVS Shadow and extension reel. Both are brilliant bits of kit and exceeded my expectations. I previously was borrowing a friends Mighty Atom Gutter Vac and the combo of it being a very l... See more
Company replied
Seems a very good company to deal with, and i was recommended to purchase the Panther. Pretty good gutter Vac. I'm new to gutter cleaning with not a huge customer base yet, hence the Panther and not a... See more
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Fantastic communication and a great product. I bought the panther vac and it’s great. Unfortunately it came with a minor fault on one of the tightening parts that held the poles and swan neck together... See more
Company replied
All very good overall experience from asking for help before purchasing on what the most suited vaccum was for me. Reason for it not being a 5star is the holes where the pins go through to secure the... See more
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I’m extremely disappointed with Gutter Vac Systems. I placed an order via telephone totalling £154 which ordinarily would qualify for “free mainland delivery”. But GVS class EVERY AB postcode as “... See more
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I have bought two great products from this company. Unfortunately, I've had to ask for help. Incredibly, the help was immediate and extraordinary; I loved how they treated me as a customer. They a... See more
Company replied
Great company and very helpful throughout the process. I purchased a pressure washer pole and I'm very happy with the quality and design. Delivery was fast and the whole experience was smooth. I would... See more
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This is my second purchase from Gutter Vacuum Systems & they are always very responsive & customer focussed. We had an issue with this delivery to Ireland through Royal Mail. This issue was with Royal... See more
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I have just set up Detail2Detail new to the gutter cleaning world i called Gutter vacuum systems. I spoke to Ben and Julia. I was very happy with Julia, whose expertise and communication skills wer... See more
Company replied
Very helpful staff on the end of the phone , didn't try and sell me the dearest unit , but listened to what I wanted the vac for and help me choose the correct one , fast delivery and brilliant after... See more
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As always I got exactly what I expected. Many thanks I know if it wasn't for this company I'd be dealing with someone who was charging me considerably more for the exact same product. That's why... See more
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Super fast delivery arrived next day The product itself is amazing this is a replacement for our current vac and this is outstanding had made light work of the gutters we clean Reasonable price... See more
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I ordered a pole and roof scraper on Thursday both delivered by Friday lunchtime. Great products and Ben was very helpful giving me advice as a newbie which I greatly appreciated. I will be buying m... See more
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I’ve been running my small gutter vacuum business for around 5 years. I purchased a start up kit from GVS. Over the years, I have slowly grown and GVS have always had my back. Giving me great advice a... See more
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Amazing company to deal with. The gutter vacs are great quality and well made and suited for various budgets. The best carbon fibre poles for gutter vacs and the customer service is friendly and quick... See more
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Made the choice to purchase the Predator from GVS. Arrived well packaged, easy to assemble. looks well manufactured and robust. Put it straight to work on a very wet sludgy job, handled it well. easy... See more
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I bought a GVS 3000 with Bluetooth camera and couldn't be happier with their performance. My customers are equally happy with the results. Whenever I have had cause to call GVS the people there have a... See more
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I cannot recommend guttervac systems enough always so helpful and nothing is a problem. If all companies were like this it would be amazing . Thanks again always great service and products ⭐⭐⭐⭐⭐.
Company replied
Excellent service. I needed a plug adapter that would work with a champion 5.5kva generator. It's not a big sale for them, just a simple plug. They were really helpful on the phone answering my questi... See more
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To be honest , it’s the same as always with GVS. Very easy and smooth buying process. Incredibly fast delivery. Absolutely lovely people to do business with. Very happy
Company replied
ordered the 5th Aug arrived 6th Aug good product & value for money tested out & ready to be used today helpful advice from Julia on the generator & also on gutter vac upgrades. Thank you 👍🏻
Company replied
Always a pleasure to deal with GVS, nothing is too much trouble and there customer service is spot on. The best gutter vacs on the market, would definitely recommend.
Company replied
Absolutely fantastic company to deal with. The Panther 1700w vacuum and clamped carbon pole kit has been a game changer for my business. Would definitely recommend this company. A++
Company replied
I purchased the GVS gutter camera that connects directly to your phone via an app instead of a monitor. The camera and clamps are well engineered and look durable. Everything comes in a n... See more
Company replied
I'm so impressed with the panther gutter vacuum, small and compact but very powerful. The delivery was extremely fast. Overall extremely pleased. Thank you
Company replied
great product and after a small issue with damage in transit, i rang ands they dealt with the issue swiftly and got me out of the predicament i was in. cannot recommend enough
Company replied
Very Helpful when dealing with my messages. Next day delivery. It's great to have the support of the supplier when running a small business. They've got your back! Thanks :-)
Company replied
As always when you call GVS they offer sound advice and quick turnaround on orders. Second to none sales support from the top down. Happy to keep using GVS for all my equipment needs.
Company replied
Great company, Great service and always extremely helpful. From day 1 several years ago when i started my external cleaning business,the team at Gutter Vacuum systems have supplied us with the best eq... See more
Company replied
Unreal! Wouldn’t shop anywhere else for this type of stuff. Mark is very knowledgeable and goes well above and beyond what he needs to. Can’t recommend enough 5*
Company replied
Fast delivery great product if it performs as good as it looks I'll be a happy boy. Thanks gutter vacuum systems.
Company replied
So helpful, didn’t upsell, very friendly and answered all of our questions (there were alot) 100% recommend.
Company replied
Everything about the machine is great other than the quality of the wheels on the trolly could do with the same wheels as the gvs 3600 predator
Company replied
excellent experience with GVS. Had an issue with the pole and they were brilliant, replaced straight away and I have now been able to do the job
Company replied
Fantastic customer service. I rang the office to let them know that my order was missing 4 pole clamps. I received them in the post the very next day.
Company replied
I have used this company for various products for my business and find them very fair and very helpful and would recommend them to everyone Dave from fibreandfabric.co.uk
Company replied
decent price great service pole is great comfy-light-sturdy decent rigidity too clamps are great nice to use and clamp handles are great
Company replied
Great company to deal with, any questions or issues I have always dealt with promptly. Ordering is easy and hassle free.
Company replied
Great company to work with. Great communication and quality products. The lovely Julia will help you out with any problems you may have.
Company replied
Best products on the market, with the best customer service. Julia and Mark are the best. Just ring them and ask, buy the right product first time and you'll earn great money as long as you work as ha... See more
Company replied
Item arrived in a timely manner and is ok in use. Packaged in a plastic type bag with cost of delivery £12.48 delivery for something that weighs 360g and cost only £40 in the first place is steep, I l... See more
Company replied
What fantastic service, I ordered my Gutter Vacuum late on Tuesday night , it was dispatched the following day and delivered the next day, not tried the product yet but looks fantastic and very well m... See more
Company replied
Unbelievable customer service, always happy to help when needed. Delivery is as good as any and always on time. Highly recommended!!
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Ordered some spares and extra nozzles for a job at lunch time on Friday. To my amazement they arrived on Saturday. Thanks. Great service as always.
Company replied
Easy to order & delivered quickly as always. The Assault nozzle worked a treat for the job. Excellent.
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They have for sale a pair of vehicle signs so I ordered two lots for both of my vehicles and I only received one pair. I have emailed them and have received no reply. I am still down one pair of vehic... See more
Company replied
If there was an Olympics for top products and customer service, GVS would take home gold every time. The beanies are great too.
Company replied
Well the title says it all , brilliant quick service again from this amazing company.
Company replied
All good bought the 1700w vacuum with aluminium poles and works well
Company replied
Company details
- Equipment Supplier
- Cleaning Products Supplier
- Industrial Equipment Supplier
- Industrial Vacuum Equipment Supplier
- Machinery Parts Manufacturer
- Property Maintenance
Written by the company
Gutter Vacuum Systems are a leading manufacturer and supplier of professional high-reach gutter vacuum systems, roof moss removal tools, and both soft and pressure washing equipment. With years of hands-on experience in exterior cleaning, Gutter Vacuum Systems has earned a reputation as one of the most trusted names in the industry. We pride ourselves on continuous innovation, delivering state-of-the-art equipment and exceptional customer service. By transforming the gutter clearing sector with a focus on integrity, we’ve helped businesses worldwide improve their offerings without relying on high-pressure sales tactics. Whether you're an independent contractor or a large company, we're here to support you in delivering more efficient services to your clients.
Contact info
2 Mill Cottage, Billingford Road, NR20 5HN, North Elmham, Dereham, United Kingdom
- 01603 905501
- info@guttervacuumsystems.co.uk
- guttervacuumsystems.co.uk
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gvs -2250 generator
ordered the 5th Aug arrived 6th Aug
good product & value for money tested out & ready to be used today
helpful advice from Julia on the generator & also on gutter vac upgrades. Thank you 👍🏻
August 6, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Paul
It was a pleasure to speak with you regarding the generator and upgrades for your Panther gutter vacuum. I am happy that following your order, the generator arrived with you the next day and that you have tested it out ready for every day use.
Anything else that I or the team can help you with - simply give us a shout when need be.
Best wishes, Julia, GVS
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Another fantastic product!!!!
Another fantastic product from a fantastic company.
Thank you
July 30, 2025
Reply from Gutter Vacuum Systems Ltd
Hello Alan 😃
I am pleased to hear that you have received your GVS generator to run your Panther gutter vacuum allowing you not to be restricted by your customers not being in.
I trust you are keeping well and your five stars are much appreciated thank you so!
Best wishes, Julia GVS
I have just set up Detail2Detail new to…
I have just set up Detail2Detail new to the gutter cleaning world i called Gutter vacuum systems. I spoke to Ben and Julia.
I was very happy with Julia, whose expertise and communication skills were excellent, and with Ben, who was equally amazing. Both were a pleasure to deal with and I would highly recommend them.
August 8, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Andrew
Welcome to the world of gutter clearing 😊
Personally, I am pleased to hear that you have been happy with my expertise and communications skills when we have spoken, it means a lot to me to know that. I am also equally pleased to hear that when speaking with Ben you were also happy with the service you received from him.
Your Predator gutter vacuum is quite a piece of kit and you know that any questions you have being new to the industry, are always supported by real experience at the end of the phone - whenever you need it.
I look forward to watching your business grow and wish you all the very best of success with your new venture.
Kind regards
Julia, GVS
Speedy delivery
Fast delivery great product if it performs as good as it looks I'll be a happy boy. Thanks gutter vacuum systems.
August 5, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Steve
The Predator gutter vacuum really will perform as good as it looks! As a team we are looking forward to you getting the beast on those gutters and are thrilled it also arrived with you in great speed. Leaving us your five star review too means a lot to us all, thank you.
If there is anything else we can assist with you to add to your range going forward please do not hesitate to contact us, we will be more than happy to help.
Best wishes,
Julia GVS
Great products,fast easy ordering.Quick…
Great products,fast easy ordering.Quick delivery time
August 4, 2025
Reply from Gutter Vacuum Systems Ltd
Hello!
Thank you for taking the time to leave us your five star review following your recent accessory purchase. We are thrilled you have received a fast service of your great products to keep you going on the tools.
With kind regards
Julia, GVS
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Reply from Gutter Vacuum Systems Ltd
Hi Colin
It was a real pleasure to speak with you on the phone and I am thrilled that you have left us a five star review based on the great service that you again received. I am looking forward to you using your new accessories and myself and the team will be on hand in the future as and when you need any further assistance.
Happy vac'ing!
All the best, Julia GVS
Reply from Gutter Vacuum Systems Ltd
Hi Shaun
Thank you for leaving us your five star following your purchase of the radius sill brush - I am delighted to know that you received a great service from us and that it it arrived with you quickly too.
Of course anything else we can help you with for your equipment range please do not hesitate to contact us.
Best wishes,
Julia GVS
Top tier customer service
Could not have been more helpful on the phone 100% recommend
August 4, 2025
Reply from Gutter Vacuum Systems Ltd
Hello Jordan
You are very welcome! I am very happy that we were able to sort the 38mm vacuum hose and the pole clamps too. You know where we are following our discussion when you need any further assistance or upgrades. In the meantime, your five star review is very much appreciated, thank you.
Kind regards
Julia, GVS
I'm so impressed with the panther…
I'm so impressed with the panther gutter vacuum, small and compact but very powerful. The delivery was extremely fast. Overall extremely pleased. Thank you
August 4, 2025
Reply from Gutter Vacuum Systems Ltd
Hello Joseph
I am of course delighted to hear that you are impressed with the Panther's power given its small size. With an impressive 120" water lift and great airflow this machine certainly packs a punch!
To top it off an extremely fast delivery to makes it rewarding to know that you are overall extremely pleased - exactly what we as a team strive to work for.
Taking the time to leave us your five star review is appreciated - thank you 😃
With kind regards,
Julia Martin
Company Director
Gutter Vacuum Systems
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Top quality stuff
Bought a few things from this company & the stuffs made really well & sturdy.
Will be buying all my stuff from here in the future
August 5, 2025
Unprompted review
Reply from Gutter Vacuum Systems Ltd
Hi Mark,
Thank you so much for taking the time to leave us your five star review here on Trustpilot.
It is great to hear that following your first purchase of the gutter vacuum and window cleaning equipment, you have now invested in our pressure washing Power Pole - great choice! And of course in the future as you add more equipment to your range it will be a pleasure to get those items out for you.
With kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
Super fast delivery arrived next day
Super fast delivery arrived next day
The product itself is amazing this is a replacement for our current vac and this is outstanding had made light work of the gutters we clean
Reasonable price too thanks
July 29, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Ashley
I am delighted to hear that your brand new Panther gutter vacuum with our lightweight aluminium poles both arrived with you the very next day.
Knowing that you find the Panther an amazing replacement for your previous vac and that you have had outstanding results honestly makes us so happy! We are proud to supply equipment that we know rises to the occasion.
Your review and five stars are appreciated by the whole team here at GVS and if you need any further accessories or attachments to reach even more gutters, please do not hesitate to contact us.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
Reply from Gutter Vacuum Systems Ltd
Hi Mick
Thank you so much for taking the time to leave us your five star review here on Trustpilot following your recent purchase. I'm thrilled to know that your order was hassle free and that your new extension cable and accessories arrived with you quickly!
If there is anything else we can help you with please do not hesitate to contact us at any time.
Kind regards,
Julia Martin
Company Director
Gutter Vacuum Systems
Gvs 3000
Everything about the machine is great other than the quality of the wheels on the trolly could do with the same wheels as the gvs 3600 predator
July 3, 2025
Reply from Gutter Vacuum Systems Ltd
Hello Peter
Thank you for leaving us a five-star review following your recent purchase of the GVS-3K. For many operatives who need powerful performance but have limited vehicle space, keeping a triple motor machine like the GVS-3000 as compact as possible is essential.
As you move up through our range from the GVS-3K to the GVS-36 on the dual-handled all-terrain frame, then to the Predator, and finally to the Phantom with its larger wheels, each system varies in size and cost to suit different needs and preferences.
Our wide range of specialised gutter vacuum systems, as shown in our gallery, means we can offer compact, budget-friendly options that still deliver strong performance, as well as larger systems for those with more space and higher capacity requirements.
Your review is appreciated and if there is anything else we can help you with in the future to add to your range please do not hesitate to contact us.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
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Very helpful
July 2, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Wayne,
Thank you for taking the time to leave us a four star review following your recent purchase of biocide and non-caustic gutter wash. We're pleased to hear you found our team helpful.
We are sorry we didn't quite reach five stars on this occasion and would really appreciate any feedback on how we could have improved your experience.
We hope you're already seeing great results with the products, and if there's anything else we can support you with for your business, please don't hesitate to get in touch.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
Quick professional and very competitive…
Quick professional and very competitive price wise! Plus my mistak was pick it up by the salesman and rectify before my purchase was send to me.
July 8, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Konrad,
I'm glad to hear you found our service quick, professional, and competitively priced. Identifying an incompatible item in your order before packaging and dispatch certainly helps avoid delays with returns or exchanges, so I'm pleased we were able to resolve it efficiently for you.
Taking the time to leave us your five stars on your experience is greatly appreciated by the whole team, so thank you 😊
Best wishes
Julia Martin
Company Director
Gutter Vacuum Systems
Reply from Gutter Vacuum Systems Ltd
Hi Rick,
Thank you for taking the time to leave us your five star review following your recent purchase with us. I am delighted to know that you found us easy to deal with and that it was no problem at all shipping to you in Australia.
If there are any other items from our range that we can assist you with we will of course be happy to help.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
Great all good
July 5, 2025
Reply from Gutter Vacuum Systems Ltd
Five stars! ⭐️
Thank you so much for leaving those stars here on Trustpilot following the recent purchase of your non caustic Gutter Wash - your feedback is much appreciated by the team here and we know you'll achieve great results too.
With kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
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Excellent service and product.
June 27, 2025
Reply from Gutter Vacuum Systems Ltd
Hi Nicola,
Thank you for leaving us a review following the purchase of your non caustic Gutter Wash - you'll be transforming those externals of gutters, uPVC, soffits and fascias from green to clean in no time!
I am delighted that we achieved five stars from you on our excellent service and product and appreciate you taking the time to leave us your review.
If there is anything else we can help you with in the future please do not hesitate to contact us.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
Reply from Gutter Vacuum Systems Ltd
Hi Steven
Thank you for taking the time to leave us your five star review here on Trustpilot following your recent purchase of roof scraping accessories. I am delighted to know that you are very happy with your products and that you received them with a fast delivery in time for those booked jobs.
If there are any further accessories we can provide you to enhance your business services we will be more than happy to help at any time.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
Unresponsive company
They have for sale a pair of vehicle signs so I ordered two lots for both of my vehicles and I only received one pair. I have emailed them and have received no reply. I am still down one pair of vehicle signs. I would’ve thought with a pristine company I would have received a reply to emails at least. I am still trying to gain my second pair of vehicle signage or a partial refund for the signage.
July 1, 2025
Reply from Gutter Vacuum Systems Ltd
Good afternoon Reece,
I can see that you had emailed on Thursday late afternoon, whilst I personally was flying through emails as quickly as possible Friday, I admit you were on my list to send the decals out today so that they are with you tomorrow.
It is with apologies that your order had been misread when packing, however in the first instance a quick call to the office any member of the team would have been able to dispatch the two decals same day for you.
I am sorry you chose to leave the one star review instead and hope that receiving the stickers tomorrow, does still keep you within our 3-5 day delivery as stated at checkout and leaves a better impression of our company and customer service with you.
Regards
Julia Martin
Company Director.
EDIT: I can see that today at 11.06 your decals were successfully delivered within our delivery timeframe. I hope this is satisfactory and should you wish to add any of our products to your business in addition to our vehicle decals, you will not hesitate to contact us.
Kind regards
Julia Martin
Company Director
Gutter Vacuum Systems
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