Haldenandwolfe 

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Rated 1 out of 5 stars

Another deceived customer believing this company was London based. £115 worth of clothes bought and the quality was shockingly bad. They advised me to send back via FedEx and because it was so diffi... See more

Rated 1 out of 5 stars

Like the other reviewers I too was deceived into believing this was a legitimate London based company selling pretty linen blouses . After waiting three weeks I received a cheap shiny pink polyest... See more

Rated 1 out of 5 stars

There should be a “ Zero” facility! Utter garbage, £67.00 wasted … email address probably one of many tons warehouse full of scammers & slave labour. Could post them to the “ Unit” named on the return... See more

Rated 1 out of 5 stars

Terrible quality t-shirts received and when returned via prescribed DDP Fedex model back to China the items got stuck at Shanghai import clearance with no clear way of getting past this. Company woul... See more

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(128)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Like the other reviewers I too was…

Like the other reviewers I too was deceived into believing this was a legitimate London based company selling pretty linen blouses . After waiting three weeks I received a cheap shiny pink polyester badly stitched garment with a made in China label
Not the linen blouse I ordered
Total scam . Have emailed requesting a refund but not holding out much hope
Sickening that these scammers can get away with it

August 5, 2025
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Rated 1 out of 5 stars

Misleading UK Branding, Poor Quality, and Nonexistent Customer Service

At first glance, Halden & Wolfe London seems like a charming British brand—their website boasts of "bringing the laid-back charm of Britain’s coast to your wardrobe," inspired by Cornwall’s cliffs, Bournemouth’s golden sands, and Brighton Pier’s timeless breeze. Sadly, the reality couldn’t be further from this idyllic image.

Here’s where things go wrong:
✔ Weeks-long delivery – Despite promises of fast shipping, my order took an unreasonable amount of time to arrive.
✔ Fake "London" branding – After digging deeper, I discovered they’re not a UK company at all but operate from China, despite their British-themed marketing.
✔ Item not as described – I ordered a light blue-grey striped linen mens shirt, but what arrived was a cheap, bright blue cotton shirt that looked nothing like the photos.
✔ No real customer service – Their advertised "24/7 support" is nonexistent. Multiple emails went unanswered.
✔ China return address – When I finally heard back from them, they expected me to ship it back to China, despite promoting themselves as a London-based business.

This is misleading at best, possibly fraudulent at worst. I’ve informed them they’re likely breaking UK consumer laws by misrepresenting their location and refusing a reasonable return process. Unsurprisingly, no response.

I’m now forced to file a chargeback via Amex for "item not as described" and false business representation. Buyer beware—read the reviews before falling for their marketing. I wish I had.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Oh no! I wish I had read the reviews before placing my order. Linen shirts???? Not a thread of linen in them.
Cheap fabric and shoddy sewing. I have requested a refund, but not holding my breath. “If it’s too good to be true……” springs to mind

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

FAKE Chinese website

FAKE Chinese website. Awful quality nothing like advertised. Cloned company and you can't reach as the order number does not work on the website!!!!! AVOID AVOID AVOID

August 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible

Terrible. I ordered two linen blouses and three weeks later received cheap polyester copies made in China. They use a posh name and say they are based in London. Avoid. SCAM

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID at all cost

AVOID at all cost! Absolute waste of money! After waiting for 3 weeks for my delivery, I can also confirmed that the products are cheap and awful. It described the shoes as top quality leather but they are pure PVC. Looks cheap and awful and oversized. I would have never looked at these in a shop! They also arrived in a jiffy bad, no box, all creased. Not a UK based company. DO NOT BUY FROM THIS COMPANY!

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM....I feel pretty stupid but it…

SCAM....I feel pretty stupid but it looked legitimate. What looked like a pretty linen shirt on the website arrived as a polyester clown costume (in the words of my daughter!!)
I have emailed to request a return but oddly enough, I haven't had a response.
It makes me so angry that organisations like this are openly allowed to take our money and run with seemingly no consequences.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I think I have been scammed. Nothing ever arrived

August 4, 2025
Unprompted review
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Rated 1 out of 5 stars

I had ordered two shirts and it’s been…

I had ordered two shirts and it’s been more than 3 weeks haven’t yet received them by Royal Mail. They have replied that we are looking into it but nothing much has moved forward. Lost my £55.49!! How can they be not held accountable for misleading and not refunding my money?

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

There should be a “ Zero” facility

There should be a “ Zero” facility! Utter garbage, £67.00 wasted … email address probably one of many tons warehouse full of scammers & slave labour. Could post them to the “ Unit” named on the return label but why bother lesson learned & into the Charity bin they go where they will fit someone, if teeny tiny teeny tiny Chinese or like proportions! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Outrageous

Outrageous. Advertised on Instagram and website showed pretty linen blouse 'on sale'. Waited two weeks and when finally delivered it was horrible, cheap shiny 100% polyester, made in China! I complained. Received answer today giving a 'returns' address in China, they don't pay for returns, send tracked by FedEx. Offered a refund of 10% (seriously) if I decided I didn't want to return it. You really couldn't make it up. I will be taking it to the charity shop but doubt anyone will want it. DO NOT TOUCH WITH BARGEPOLE!!

August 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Took ages to arrive

Took ages to arrive. What’s advertised as a linen blouse is polyester, it’s cheaply made and unwearable. They charged £30 and it’s probably worth five. Now I’ve got to try and get money back

July 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible

Terrible! If I could give a minis score I would.
Blouse advertised as linen-it’s horrid polyester! Shabby, very poor quality I would not even wear in the house. Looks like a pyjama top.
Currently my credit card is raising a dispute with them to get my money back .

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Utter RUBBISH

Please have a no star choice. What a lot of utter rubbish. Your linen shirt will be polyester. I kind of knew I was making a mistake but liked the shape.DO NOT buy from this lying cheating company.

July 28, 2025
Unprompted review

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