Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good se... See more
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Review summary
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Thank you so much for a truly wonderful stay! Our family absolutely loved our time at your chalet in Ukanc. The property is beautifully appointed and thoughtfully designed; we really appreciated the... See more
Company replied
Modern beautiful house, well equipped with everything you need for a relaxed vacation. Very clean house and nice outdoor area. The modern washing machine was also perfect for us. Our contact partner... See more
Company replied
Leonardo and Happy rental team were very helpful and answered promptly all our queries. The house itself is very beautiful it keeps the Tuscan tradition but with a touch of modern revival. The plus... See more
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Company details
Written by the company
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Contact info
6900, Lugano, Switzerland
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4.2
Great
623 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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One of the best places we've ever…
One of the best places we've ever stayed
Brilliant set up
Clean
Great space
Lovely owner Dino and his Son Davido
Supportive but allowing space
gifted home grown cherries salad and prosecco
Off road parking ( safer when hiring a car)
Bellisimo ❤️🇮🇹
June 2, 2025
Unprompted review
Reply from Happy.Rentals
Dear Bryn,
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that Casa Amabile was one of the best places you’ve ever stayed. Dino and Davide will be so happy to know their hospitality made such a great impression.
We truly appreciate your kind words and hope to welcome you back again soon.
Bellissimo to have hosted you!
Kind regards,
Happy Rentals Team
Puerta Del Mar Penthouse
Fantastic location of the property. Happy Rentals staff helpful and prompt when dealing with enquiries. One of their representatives (Anna) very kindly collected the apartment keys to save us the hassle of returning them on the way to the airport when leaving.
The whole process of booking the apartment was very straightforward.
May 28, 2025
Unprompted review
Reply from Happy.Rentals
Dear Malcolm,
Thank you so much for your kind words! We're delighted to hear you enjoyed the fantastic location of the Puerta Del Mar Penthouse and that our team, especially Anna, could make your departure a little easier. It’s great to know the booking process was smooth and straightforward for you.
We truly appreciate your feedback and hope to welcome you back again soon!
Kind regards,
Happy Rentals Team
Great central location in the city
Great central location in the city, close to the sea 3 minutes, private parking and great location. Fantastic
June 6, 2025
Unprompted review
Reply from Happy.Rentals
Dear Alexander,
Thank you for your fantastic review! We're so glad you enjoyed the central location, proximity to the sea, and the convenience of private parking. It was a pleasure hosting you, and we hope to welcome you back soon!
Best regards,
Happy Rentals Team
The house location couldn’t be better
The house location couldn’t be better. And it’s such a charming home with all the modern amenities. Can’t wait to return.
June 2, 2025
Unprompted review
Reply from Happy.Rentals
Dear Alan,
Thank you so much for your kind words! We're very happy to read you enjoyed the location and charm of Villa Schlosser, and that the modern amenities made your stay even more comfortable. It was a pleasure having you, and we can’t wait to welcome you back to Lake Garda soon!
Warm regards,
Happy Rentals Team
Great experience with Happy.Rentals. a competent and serious agency.
My first experience with Happy.Rentals was a success. Efficient check-in and check-out. Beautiful, very clean and comfortable accommodation. In a quiet building. I highly recommend Happy.Rentals.
June 1, 2025
Unprompted review
Reply from Happy.Rentals
Dear Marco,
Thank you so much for your kind words! We’re very happy that your first experience with Happy Rentals was such a positive one. It’s wonderful to hear that you appreciated the efficient check-in/out, as well as the cleanliness, comfort, and peacefulness of the accommodation.
Your recommendation means a lot to us, and we look forward to welcoming you back soon!
Kind regards,
Happy Rentals Team
Wonderful apartment; everything perfect.
Everything perfect.
We only had an issue with the shared pool: we did not find any instructions on HOW to get to the pool; there were only written warnings about how to use it.
After asking by WhatsApp, I was informed that the pool is located between the 1st and the 2nd floor: you have to take the stairs and get out of the building on half way. We now know it for next time...
May 30, 2025
Unprompted review
Reply from Happy.Rentals
Dear Mara,
Thank you so much for your great review! We're very happy to hear that everything was perfect overall and that you enjoyed your stay at Casa Monti Belvedere.
We also truly appreciate your feedback regarding the shared pool access. You're absolutely right — clear instructions are essential, and we apologize for any confusion caused.
It’s great to hear you’re already thinking about a next time — we’d be delighted to welcome you back!
Kind regards,
Happy Rentals Team
We recently rented a house through…
We recently rented a house through Happy Rentals for a four-day stay in Fort dei marmi to celebrate my husband’s birthday with friends, and everything was absolutely perfect. From the beginning, the experience was seamless and professional. Happy Rentals is a serious and committed company, and their dedication to making sure everything went smoothly was evident in every detail.
The house was exactly as described — clean, well-equipped, and very comfortable — making our stay incredibly enjoyable. We felt supported and well taken care of throughout the entire process.
We are truly grateful for such a wonderful experience and would not hesitate to rent with them again. Highly recommended!
May 26, 2025
Unprompted review
Reply from Happy.Rentals
Dear Helen,
Thank you so much for your wonderful review! We’re truly delighted to hear that your stay in Forte dei Marmi was such a special and seamless experience, especially for such an important occasion. It means a lot to us that you felt supported and well taken care of throughout the entire process — that’s exactly what we aim for.
We’re also glad Villa Victor met your expectations and helped make your celebration both comfortable and memorable. Your kind words about our team and service are greatly appreciated, and we’ll be sure to share them with everyone involved.
It was a pleasure hosting you, and we’d be thrilled to welcome you back anytime!
Kind regards,
Happy Rentals Team
Just a great place to stay and enjoy…
Just a great place to stay and enjoy the bella Ticino and fantastic lake. House and garden are in perfect shape. And the housekeepers are lovely :-).
May 23, 2025
Unprompted review
Reply from Happy.Rentals
Dear Philipp,
Thank you so much for your lovely words! We'rehappy to hear that you enjoyed your stay and had such a great time exploring the beautiful Ticino and the fantastic lake. It’s wonderful to know the house and garden met your expectations, and we’ll be sure to pass your kind words on to our housekeeping team.
We hope to welcome you back again soon!
Kind regards,
Happy Rentals Team
gorgeous views with easy check-in experience. Very clean and tidy.
The check-in experience was easy. Very responsive and helpful staff. Our accommodations were very clean and we had everything we needed for a wonderful stay. The view is stunning. If you are not an early riser in the morning, the only thing that is a negative about this place is the street noise. It is rather loud. we were up and going by 9 AM and after a few days, it didn’t bother us as much. But the street noise starts around 7 AM. If you have the windows closed it probably wouldn’t be as loud but it’s noticeable. The location is hard to beat with just a few minutes walk to the ferry and grocery stores to pick up what you need as well as restaurants. If you use more than one towel during your stay, you will need to request extra towels, and there is a charge for those.
May 12, 2025
Unprompted review
Reply from Happy.Rentals
Dear guest,
Thank you so much for your thoughtful and detailed review. We’re delighted to hear that you found the check-in process smooth and our team responsive and helpful. It's great to know that you had everything you needed for a comfortable stay and that you enjoyed the cleanliness and stunning view!
We appreciate your feedback regarding the street noise. Being in a central location does come with some activity, especially in the mornings, but we're glad it became less of a concern during your stay. Closing the windows can indeed help reduce the noise for lighter sleepers.
Thank you also for mentioning the towel policy—we always strive to be transparent about additional services and are happy to provide extra towels upon request for a small fee.
We truly hope to welcome you again in the future!
Kind regards,
Happy Rentals Team
We received detailed info regarding…
We received detailed info regarding check-in. Fast and pleasant communication with responsible person. Good condition in apartment. Decided issue with home internet that was very important for us. Welcome bottle of vine. Highly recommended Happy.Rentals. We are really happy.
May 12, 2025
Unprompted review
Reply from Happy.Rentals
Dear Zoya,
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had a smooth check-in experience and that our team was able to assist you promptly—especially with the internet, which we know is essential. We're also glad you enjoyed the welcome bottle of wine and found the apartment in great condition. It was a pleasure hosting you, and we truly appreciate your recommendation. Looking forward to welcoming you again with Happy.Rentals!
Kind regards,
Happy Rentals Team
Amazing location
Fantastic apartment within walking distance to everything you need, thoroughly enjoyed our stay again
May 6, 2025
Unprompted review
Reply from Happy.Rentals
Thank you so much, Jay! We're thrilled to hear you enjoyed your stay again and loved the location. It's always a pleasure to host you, and we look forward to welcoming you back to Marbella soon!
Kind regards,
Happy Rentals Team
Very reliable company
Very reliable company. They were in all the steps of the booking, shared all the information needed without asking and helped to connect with the owner. They have a good list of nice propierty especially in Italy. I can only recommand it.
May 3, 2025
Unprompted review
Reply from Happy.Rentals
Dear Elie,
Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience with us and enjoyed your stay at La Casa Della Quercia – Relax in Tuscany. We truly appreciate your recommendation and hope to help you plan another unforgettable getaway soon!
Kind regards,
Happy Rentals Team, Forte dei Marmi office
I stay for 5 days and the location and…
I stay for 5 days and the location and apartment are great. I really Recomended. It is close of everything.
April 28, 2025
Unprompted review
Reply from Happy.Rentals
Dear Catalina,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your 5-day stay at Suite 3 Ondina and appreciated both the apartment and its central location. Your recommendation means a lot to us, and we hope to welcome you back to Viareggio soon!
Warm regards,
Happy Rentals - office of Forte dei Marmi
Happy Rentals did a wonderful job
We rented a holiday house for Easter in Lugano. The original property we booked became unavailable and the Happy Rentals team offered an excellent alternative at no additional cost and we had a wonderful stay. Their communication before we arrived was very efficient and helpful.
April 18, 2025
Unprompted review
Reply from Happy.Rentals
Dear Carolyn,
Thank you so much for your kind review! We're thrilled to hear you had a wonderful Easter stay in Lugano. While we regret the original property was unavailable, we're glad the alternative met your expectations and that our team could make the transition smooth for you. Your feedback on our communication means a lot—it's great to know it helped you feel well-prepared and supported.
We hope to welcome you back on another Happy Rentals Home soon!
Warm regards,
Happy Rentals Team
Outstanding hospitality experience in Tuscany
The house was very well-maintained and tastefully furnished, equipped with everything necessary for a pleasant and relaxing holiday. Detailed instructions were shared in advance via WhatsApp, leaving no doubts or unanswered questions about the holiday home.
Happ Rentals was also very diligent in providing information and ensuring our well-being. They maintained contact throughout our stay.
We felt very well taken care of and are grateful for the outstanding hospitality we experienced.
April 22, 2025
Unprompted review
Reply from Happy.Rentals
Dear Norbert
wowwww you kept your word! What can I say? Thank you so much for your fantastic review!
We are delighted to hear that you felt at home and that you appreciated both the apartment and its ideal location castelfalfi casa della quercia . It is fantastic to know that the tranquility of the place, the kindness of the owner and that the support of our team contributed to making your stay even more special.
We really appreciate your recommendation and would be happy to welcome you again whenever you want!
Best regards,
Team Happy Rentals, Forte dei Marmi office
We had a fantastic stay at the Happy Rentals in Viareggio!
We had a fantastic stay at the Happy Rentals apartment in Viareggio! The location is absolutely perfect—just a short walk to the beach, shops, restaurants, and everything else you might need. The apartment itself is spacious, clean, and very well-equipped with everything you could possibly want for a comfortable and relaxing stay. It felt like a home away from home.
We especially appreciated how quiet the neighborhood was at night, yet everything was still within easy reach. Whether you’re planning to spend your days on the beach or explore the surrounding area, this apartment is a great base.
What made the experience even better was the excellent support from the Happy Rentals team. The staff were friendly, responsive, and extremely helpful from the moment we booked until check-out. Their assistance made everything easy and stress-free.
Highly recommended, and we would absolutely stay here again!
April 29, 2025
Unprompted review
Reply from Happy.Rentals
Dear Sladjana,
Thank you so much for your fantastic review!
We’re delighted to hear that you felt at home and enjoyed both the apartment and its ideal location in Viareggio. It’s great to know that the peaceful neighborhood and our team's support helped make your stay even more special.
We truly appreciate your recommendation and would love to welcome you back anytime!
Warm regards,
Happy Rentals Team Forte dei Marmi office
Reply from Happy.Rentals
Thank you, Niclas, for your feedback and for staying with us at the Lake View Historical Center Apartment!
We're glad you enjoyed the fantastic location and charm of the property. We also appreciate your note about maintenance — we take all comments seriously and will look into the areas that may need attention.
We hope to welcome you back again in the future!
Best regards,
Happy Rentals Team
Dishonourable and irresponsible
Dishonourable and irresponsible. Booked an apartment in Livigno and it was confirmed and they even asked for credit card payment and lots of communication in-between to confirm my reservation. We booked our flight and the next day they message to inform me that the apartment was advertised wrongly and they wanted to cancel my booking. I already booked my flight because I thought I secured the apartment and now they just cancelled it on me when and they claimed that the price was wrong. They would not pay for my trip cancellation charges and would not honour my booking. This is making the customer pay for their mistakes as we would have considered somewhere else if not for this apartment booking. Lack integrity, dishonourable and irresponsible.
Clearly, their reply here just shy away from responsibility. There were so many messages after that asking for payment which I gave my card details and accounts department confirming it. I bought the air ticket because I thought I found somewhere reasonable, even if it’s a year away. I would not have chose this destination if not for this accomodation. They do not want to take responder their mistakes and made the customer pay for it! Happy rental, no way!
April 20, 2025
Unprompted review
Reply from Happy.Rentals
Dear Serene,
Thank you for sharing your feedback. We truly regret the frustration and inconvenience this situation has caused you.
We would like to clarify that your reservation was made late in the evening on April 18th for a stay starting on April 11th of the following year (2026). Shortly after receiving the booking, we identified a technical error in the listing caused by a server issue, which unfortunately resulted in incorrect pricing and availability being displayed.
We completely understand your disappointment. However, as this was due to a genuine system error and no payment was taken, we were unfortunately not in a position to honour the incorrect rate or assume the cost of travel changes.
That said, as your intended arrival date is still nearly a year away, we sincerely hope you will have ample time to find a suitable alternative that meets your needs and expectations.
Thank you again for your feedback, and we wish you all the best in your future travels.
Kind regards,
Happy Rentals Team
We stayed at a happy Rental property in San Margarite, Italy
SAY NO TO HAPPY RENTALS! First, we discovered a large dead bird caught in a dusty tarp left on the couch (had this apt been cleaned since last season?and oof, the stench) and discovered no power after returning from a long day of exploration. They tried to blame us, saying we had too much plugged in but we were gone ALL day. There is NO local support from HR. We had to dispose of the dead bird ourselves, it sat outside the home in a bucket our entire stay. We had to scrounge around the apt building in the dark, dealing with electric boxes for over an hour to turn power on. This was aggravating as well as dangerous. We left a day early and HR refused to compensate us for our troubles. Oh, and the apt itself is cheaply updated, don't let the photos fool you. This house was expensive, NOT worth it. Other travel services bend over backwards to make you feel comfortable. Choose the alternatives!
April 3, 2025
Unprompted review
Reply from Happy.Rentals
Dear Kindall,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience at Sea View Terrace in Santa Margherita did not meet your expectations, and we regret that your stay was impacted by these issues.
We would like to clarify a few important points:
Our local team was in direct contact with you and responded promptly to assist with the electricity issue. Power outages happen at times in Italy, but clear video and photo instructions were provided to help restore the power safely, and we were assured the issue was resolved quickly. The brief sound of the alarm was a normal part of the reset process and stopped automatically, as designed.
We’re really sorry you found yourselves navigating the dark like amateur electricians. Definitely not the kind of immersive experience we aim for, but part of the unknown adventure when travelling.
Regarding the unfortunate report of a dead bird, we were not informed of this during your stay with supporting photos, which made it difficult for us to assess or address the situation properly.
We strive to offer attentive local support, and we're sorry to hear you felt otherwise. While compensation was not issued in this case, we did do our best to provide timely assistance throughout your stay.
We hope your next adventure includes more pasta and less power panels!
Kind regards,
Happy Rentals Team
Good organizaion
With the organization and the flat all went very well, as described.
December 1, 2024
Unprompted review
Reply from Happy.Rentals
Dear guest,
Thank you for your kind words! I’m really happy to hear that everything went smoothly and the apartment met your expectations. It was a pleasure hosting you, and I’d be glad to welcome you again anytime!
Best regards,
Happy Rentals Team
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