Harvey Norman Ireland Reviews 

44,505
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 9,332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the store staff for being extremely helpful, patient, and knowledgeable when assisting with purchases and explaining product details clearly. Many people also value the exceptional delivery service, noting that friendly drivers arrive promptly, carefully assemble furniture and large appliances, and remove all packaging materials. Some reviewers were not happy with unexpected delivery delays, long waiting times, and items being out of stock after placing online orders. A few customers additionally mentioned receiving damaged goods or experiencing frustrating inconveniences when trying to collect items from specific branch locations.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting polite drivers and efficient setups. Many... See more

Staff

Reviewers highlight positive aspects of staff, praising knowledgeable, patient, and exceptionally helpful... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a wide range of experiences. While many... See more

Service

Customers had positive experiences with service, often highlighting knowledgeable, patient, and helpful staff... See more

Order

People report ambiguous experiences with order processes, reflecting a wide range of differing outcomes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied

Rated 5 out of 5 stars

Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... See more

Company replied

Rated 5 out of 5 stars

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.3

All reviews

(44,505)

8,923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Taylor was an excellent salesperson- v…

Taylor was an excellent salesperson- v informative and knowledgeable and not pushy in any way.
Marion

July 25, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Marion,

We're so happy to hear you had such a positive experience and found our salesperson informative and knowledgeable. We appreciate your kind words!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Timely delivery

July 30, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi John,

Thank you for taking the time to leave this review. We are delighted to hear you are happy with our delivery service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent customer service

July 31, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Pat,

Thank you for taking the time to leave this review, We really appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Robin was very helpful and very polite

Robin was very helpful and very polite
Would return for the politeness alone.

August 5, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Declan,

We are so happy to hear that our team member was very helpful and polite. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Served by Robin

Served by Robin who was very helpful and informative.

August 5, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Ray,

We are so happy to hear that our team member was very helpful and informative. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery time agreed and kept

Delivery time agreed and kept

August 5, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

HI Colm,

We are pleased to know that our delivery met your expectations regarding the agreed-upon timeframe. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Robin was kind

Robin was kind, approachable and helpful, providing great customer service :)

August 5, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Niamh,

We are so happy to hear that our team member was kind, approachable, and helpful, providing great customer service. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman shopping experience

Hi , very impressed with all service in Harvey Norman
Ordered my furniture last October ish and Harvey Norman kept it in storage for me til I was ready after a number of texts inquiring re delivery to me .
Very impressed with this service as I didn’t have to find a place to store it as our renovation job ran on
Dean and Sean were the 2 young boys that delivered to me and they were really good at assembling the furniture and were careful in my house
They were both super !
Overall impression with everything was 5 star Well done Harvey Norman and it’s employees

August 5, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Mary,

We are so pleased to hear about your 5-star experience with us! It's wonderful to know that our storage service was helpful during your renovation and that our delivery team provided excellent assembly and care. We appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Customer Service

Customer Service

July 28, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Oliver,

Thank you for your review. We really appreciate your feedback. If we can assist you further, please do not hesitate to contact us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Anna

I had a great experience at Harvey Norman Carrickmines. The staff were friendly, helpful, and knowledgeable. Excellent customer service and a great selection of products. I would happily shop here again.
Anna From the tills was very attention in special.

July 30, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Eide,

We are delighted to hear about your great experience with our team. It's wonderful that our staff were friendly, helpful, and knowledgeable, and that you received excellent customer service. We appreciate your kind words and look forward to welcoming you back!

Kind Regards,
Kevin

Rated 5 out of 5 stars

How obliging Gabriel was to me

August 5, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Maura,

We appreciate you sharing your experience with us. We are so glad to hear our team member was obliging to you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very efficient

Booking, delivery, product , had a great experience

July 28, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

hI Ramsha,

We are so pleased to hear you had such a great experience with your booking, delivery, and the product! Thank you for your wonderful feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Gabi was our sales assistant

Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descriptions and she knew exactly what wanted and where it was. She was very competent in describing protection cover, care instructions, delivery options, etc. I came in looking for a recliner and ended up purchasing a sofa and a console as well as the recliner. When purchasing items in the future, I will definitely look for Gabi as I felt in good hands with her.

August 2, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Chandra,

We're delighted to hear about your excellent experience at our store. It's wonderful to know that our team member was so helpful and knowledgeable in assisting you with your furniture choices, making you feel well-cared for. We appreciate you sharing your positive feedback!

Kind Regards,
Kevin

Rated 4 out of 5 stars

My delivery came very quick.

My delivery came very quick.

July 28, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Martina,

We appreciate your feedback and are so happy to hear your order arrived quickly. We are delighted you had a positive experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Happy shopping !!!!😀😀I was in Harvey Norman Airside Swords…

I was in Harvey Norman Airside Swords yesterday. I have to say it was a great experience the Lady who served me Jackie was brilliant. She was extremely helpful, honest and knowledgeable and she was also a genuienly lovely person. I'm delighted with my purchases. Thanks very much Jackie 🤗🤗🤗

August 4, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Anna,

We're so pleased to hear about your wonderful experience and that our team member provided such brilliant, helpful, and honest assistance. It's fantastic that you are delighted with your purchases!

Kind Regards,
Kevin

Rated 5 out of 5 stars

We ordered a fridge online after being…

We ordered a fridge online after being in store recently. The delivery men were unreal, on time and couldnt be more helpful. Thank you Paul and Jamie.

August 4, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Rachel,

We're so pleased to hear that your online fridge order and delivery experience was excellent. It's wonderful to know our delivery team was on time and incredibly helpful. Thank you for sharing your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

well done service

I looked for ir and found it easy I.ordrr it and got a call when I would get grest service

July 30, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Frank,

We're so happy to hear that you found what you were looking for easily and that our service was great! We appreciate your positive feedback.

Kind Regards,
Kevin

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