Sam and Harry at the Bournemouth iCrack were both really helpful and speedy with a phone screen repair. They were able to explain what the issue was originally and how to avoid it which I really appre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
iCrack® is a UK-based device repair specialist, established in 2017, providing professional repair services for smartphones, tablets, laptops, computers and other electronic devices. We offer iPhone repairs, Samsung repairs, iPad repairs, MacBook repairs, laptop repairs, screen replacements, battery replacements, charging port repairs, diagnostics and general device repair services. Our aim is to deliver reliable, convenient and high-quality repair solutions with clear pricing, helpful customer support and warranty-backed workmanship. Whether customers need a cracked phone screen repaired, a faulty battery replaced, a charging issue fixed or a device diagnosed, iCrack® helps make the repair process simple, professional and trusted. Book online at icrack.co.uk to arrange trusted phone, tablet, laptop and computer repair services nationwide, supported from our UK repair centre.
Contact info
London, United Kingdom
- info@icrack.co.uk
- icrack.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When Apple told me the repair to the…
When Apple told me the repair to the lens on an iPhone 11 would be £400, these guys said £60 and done in an hour.
Fantastic service, will certainly be back in future.
Would recommend to anyone 👍
Sorted problem with phone under 20 mins…
Sorted problem with phone under 20 mins and it runs like new
Excellent service
Excellent service, kept me informed and sorted my iPhone 11 and iPad problem. Good price as well 😁
Had great experience with fixing my…
Had great experience with fixing my iPhone last year and my iPad earlier today. Very professional and Fast.
Would definitely use again
I recently had an iPad screen repaired by iCrack. I came across them on Google and they looked professional enough, and their website was clear with transparent pricing and details of the process involved in sending the iPad through the post. I put an order in, sent if off one day, it arrived 2 days later fully repaired and has worked beautifully since. Definitely recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








