Jax First Aid Supplies Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I used this company for the first time to order Hi Vis vests. The service was first class and price very competitive. I reported one small error and my contact, Ben, corrected it immediately in a very... See more

Rated 5 out of 5 stars

5 star customer service! I put through a very large order of hivis vests that all needed personalising with writing and logos and the turn around was fantastic and so are the jackets. We needed them v... See more

Rated 5 out of 5 stars

Sensational service. Urgently required Hi Vis Vests with printed company logo. First time using Jax’s, called early morning to discuss requirements, received ’mock-up’ within an hour of ordered pl... See more

Rated 5 out of 5 stars

Jax First Aid. This company is brilliant. Wide variety of goods at a very good price. Fast turn around and goods delivered as promised (unlike other sites I've been mugged off by)and securely packaged... See more

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4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

You don't get service like this very…

You don't get service like this very often! Fantastic customer service, high quality personalised products, prompt responses to queries and delivery was super quick. Can't fault it at all. Exceptional.

November 15, 2023
Unprompted review
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Rated 1 out of 5 stars

So where can I start

So where can I start, I placed a order on the 5th of June 2023 today is 28th June and nothing yet, I had to call twice to find out what was going on and the first time I was told they were short staffed and it will be out for delivery 2 weeks ago nothing came threw then I called Monday 26th chase and to inform them we had a site meeting and needed out hi vis vest before Wednesday 28th they assured it would arrive by then but what do they do put it on 2/3 day with royal mail and the items will NOT arrive for when I needed them so I have to drop everything today and go out and buy 7 hi vis and get them printed with extra cost for me, Delivery and the time of how long it took them its a joke. you are working for trade it doesn't state on your website it will take a month for delivery on small orders. God knows if the order was BIG how long it would have taken them.

June 28, 2023
Unprompted review
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Reply from Jax First Aid Supplies

Hi Murat,

Thank you for your order, I'm sorry that you are not happy with the service on this occasion.

I can see your order was delivered a couple hours after this review. We shipped it via Parcelforce 24hr (not Royal Mail) as promised on the Monday, it should have been delivered on Tuesday as this is the service we paid for however they didn't deliver until the Wednesday. You can see this on Parcelforce tracking with number CB2841649. A frustrating scenario for both of us.

As it was 1 day later than advised, I have added some credit to your account if you want to try us again as I'm confident we can provide a very good service.

Jordan Jack
Managing Director

Rated 5 out of 5 stars

Jax has a first class website

Jax has a first class website. I found the product I wanted using their search box (I had the option of asking a question if I wanted to). I rapidly felt safe and trusting in the ordering experience. My product was sent by first class Royal Mail and arrived, the next day, in good condition.

May 21, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service and excellent quality

Brilliant service and excellent quality. We ordered one initially to see if the quality, as the price was really good, and not only were the hi-vis vests of great quality, but the print was full colour. No extra charges and wonderful service and help along the way. Ordered another 50 and will be my first choice for these again.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Sensational service

Sensational service.
Urgently required Hi Vis Vests with printed company logo. First time using Jax’s, called early morning to discuss requirements, received ’mock-up’ within an hour of ordered placement.
Vests delivered very next day 😳😀
Can’t recommend the team at Jax’s highly enough, brilliant service from start to finish. Thank-you

January 12, 2023
Unprompted review
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Rated 5 out of 5 stars

What a find!

What a find!

We got our hi-vis jackets branded and sent out within 2 days of ordering. Good value, good service. Just ask them once, and it's done.

We shall return. Many thanks.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Really impressive company

Really impressive company. Quick communication and dispatched my kit very quickly as my daughter needed it for a DOE walk. The first aid kit had her name on the front which was a lovely surprise as we didn’t think we had ordered in time for this service. Wish more companies were like this!

May 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Efficient and speedy service

Efficient and speedy service. Contents of my order were varied in nature; all were good quality.
Would highly recommend :-)
Appreciated the Emergency chocolate sweet .. nice touch !

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service and competitive prices

Initially came across this company when looking to stock up on some First Aid kit and safety items for my car. They had everything I needed in stock and great value/ competitive prices. There was an error with one of the items on my order but the team at Jax responded to my email making them aware of this in minutes. They sorted everything promptly and kept in contact through the whole process. Top customer service and products are also great! Thoroughly recommend- will be ordering from them again.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Rapid and excellent service

I ordered personalised First Aid packs for my EFAW courses.
They were packed and sent in record time and I received a lovely First Aid chocolate too 🍫 😋
Awesome company; if you need supplies for your FA business then look no further!

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer services

Fantastic customer services, staff are reliable, friendly and efficient. They really go the extra mile to help. The online chat and mock up service is really helpful and offered piece of mind knowing we were ordering what we wanted, Craig was excellent. The quality of the goods received are brilliant. I would highly recommend.
M28 Brickwork.

November 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Ordered my First Aid Training packs…

Ordered my First Aid Training packs and they arrived promptly. I decided to go eco friendly with the paper bag option. When I opened the box it reminded of bags of sweets, then lo and behold I found three emergency chocolates. Nice touch! Very happy with my order.

February 20, 2021
Unprompted review
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