Lightning Motorcycle Training Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, knowledge, and supportive approach throughout the training process. Many highlight the clear instructions and effective coaching that made learning both productive and enjoyable, leading to successful test passes for numerous individuals. The overall service is frequently described as professional, efficient, and genuinely invested in student success. However, some people were dissatisfied with their experience, citing issues with the user experience and service. These individuals mentioned feeling that training sessions were rushed or focused more on testing than teaching. Specific concerns included instructors being late, giving confusing or contradictory instructions, and in some cases, exhibiting unprofessional behavior, such as making inappropriate comments or neglecting students during training. Some customers also felt that their individual needs for more help were not met, with instructors prioritizing breaks or other learners.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors for being... See more

Instructions

Reviewers highlight positive aspects of instructions. Many customers praise the clear explanations and... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report genuinely positive experiences,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the training, highlighting... See more

Location

People report ambiguous experiences with location. While some customers found convenient test centers in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to ģive 5 stars only because I couldn't give 7 stars!! Remarkable experience with lightning Wembley special thanks to Dave,Andrew and Keith!! Would very highly recommend lightning for motorcyc... See more

Rated 5 out of 5 stars

Just passed my Category A motorbike test and couldn't be happier! 🎉 A huge thank you to Lightning Pass Motorcycle Training in Reading, especially Adrian and Rob—you both were brilliant instruct... See more

Rated 5 out of 5 stars

Passed my Mod2 yesterday with lightning motorcycle training. They are truly the best motorcycle training company! A big thank you to Rob, whose patience and expertise got me through my MOD1, not an ea... See more

Rated 5 out of 5 stars

I attended Oxford’s Sandy lane sports ground to do my CBT, having pretty much no experience of riding a motorcycle, aged 53 and a 1/2! Carl, my trainer was fantastic, he tapped into my confidence... See more


Company details

  1. Motorcycle Driving School

Written by the company

Lightning Motorcycle Training is based in Abingdon, Oxford, Reading, Wembley and Stourbridge, covering Oxfordshire, Berkshire, London, Middlesex and the West Midlands. We do CBT to Full Licence (DAS, A1 & A2) providing motorcycle hire and equipment, as well post test training like the Enhanced Rider Scheme (ERS) and Back to Biking. Established in 2000 we have decades of experience. Excellent prices and availability with online booking. Everyone welcome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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Replied to 85% of negative reviews

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Rated 5 out of 5 stars

A perfect training day

A perfect training day! I used LMT to get my CBT, the last time I was on a moped was 20 years ago. I was so impressed by the calm, fun and detailed instruction that myself and and two others in the group received from Paul, our instructor on the day. I don't think we were necessarily an easy group to instruct, me, the old fart at 50+ and two others, one 18 year guy old and a young woman, I would guess about 20...ish. Our instructor gave each of us the confidence we needed to get through the day. All I can say is thank you and I'll be back soon to do some more training for my A1 test.

June 22, 2021
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Rated 5 out of 5 stars

Great experiance

Great experiance. The instructor bob was really informative and patient. It is the best place to go if it is your first time.

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

This is a great organisation

This is a great organisation! The admin team were incredibly helpful with my booking and the training day was excellent. The instructor was supportive and encouraging and inspired confidence and safety sense in the learner.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

CBT - Wembley

Had booked my CBT well over a month ago & upon arrival at Wembley the entire team were great.

Although Paul was our instructor interaction was also between "Dick Van Dyke" and Gary too, although they were taking those on higher levels.

throughout the training day Paul was engaging, calm and informative. His overall demeanour truly made him stand out and his interaction when on the 2 hour road ride were great. His instructions clear but most importantly his concern for our safety on the road.

Have already recommended to friends & acquaintancs, Paul will know who this is from if you simply mention the name Darling.

Hopefully I'll be back later this year to also "go further"

May 5, 2021
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Rated 5 out of 5 stars

Fantastic

I can honestly say I have thoroughly enjoyed my training at lightning Oxford, A very special thanks to Piotr, Simon and especially Pirate, Great banter all day long even when the weather was bad. I would highly recommend Lightning to anyone wanting to get on two wheels.

November 5, 2020
Unprompted review
Rated 1 out of 5 stars

160£ for nothing*

Worst thing I've even done is going to LIGHTNING MOTORCYCLE TRAINING IN OXFORD. I even feel like loosing my 160£ for nothing... They said no pass or fail at first when I called them.. Later on the trainer failed me 😡.. Don't even deserve one star.... I'm a student and its really hard to make my ends meet.... Thought this would be an ideal opportunity and can ride motorcycle.... This is worst... I suggest not to go here again.. The instructor never let me ask question and he never answers... Don't let me speak... He was rude from the beginning with me.... What's wrong with him?!!!!! I'm still crying for my loss...

November 2, 2020
Unprompted review
Rated 5 out of 5 stars

Wembley - A2 License Pass!

If you're tired of your 125 and feel like it's time to make a change and need help getting your bigger licence I suggest you head straight to the Lightning Test Centre. I've trained for my A2 at Lightning in Wembley and I must say I can't wait to be back here in 2 years when I'm eligible for my A - Unrestricted licence.

From the first day meeting Paul at the centre was one of the funniest days while being there. Sadly I didn't get to have a day training with Paul but like the people have mentioned in the other reviews "very funny guy". He just made me feel welcome and I couldn't wait to start training. "Do Not call him SIR" haha.

I must thank Chris who did my first day training and was straight on point, no time wasting and genuinely went through the day smoothly and effectively. He also helped me renew my CBT through the Advance Rider CBT scheme very quickly and without any problems!

Next I had Gary who's just amazing at his job and has all the banter. We did a nice warm up in the morning on my Mod 1 day and by lunch time I received my pass certificate first try without any problems so thank you for the great tips and techniques beforehand. Also you've done my warm up for my Mod 2 test day and that has helped me a lot by getting used to the bike and familiarising myself with the area for the test routes and therefore I passed the Mod 2 confidently so I appreciate that.

Also thanks to William and Alex for getting me through some of the days being at the centre and showing me their side and way of riding where I was able to pick up new skills as we went along. On top of that I just felt comfortable talking and asking about anything really and it was nice to have biker conversations that didn't necessarily have to be related to the course.

I've passed my Mod 2 second try because my head was all over the place on my first try and I wasn't looking far enough ahead on my test route but no worries as there's always a "next time". On that topic, I had to do some re-booking and scheduling with the customer support team and I had no problems with that...very welcoming and helpful staff - Becky and Alice...thank you for guiding me!

Overall, it has been a great, memorable experience and I highly recommend it if you're still debating whether to step forward or keep waiting. From my experience I can assure you, you will not regret it!

Thanks again, "Cristian C"!

October 20, 2020
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Rated 5 out of 5 stars

Outstanding Experience!

Overall Summary - Outstanding experience!

After passing the first time both my A license MOD1 and MOD 2 exam, with zero rider faults on the MOD2, it must come down to the outstanding instruction at Lightning Motorcycle Training. I would highly recommend the DAS and CBT course to anyone looking to get their license in the Oxfordshire area. My instructors where Kyle, Mark, and Simon, and all three were very professional, excellent teachers, and a pleasure to ride with during the lessons. I rode with Mark as the instructor for both the MOD 1 and MOD 2 skills days. Mark had the perfect mixture of friendliness and sternness, which allowed for the student to stay confident even after making mistakes. One of the best aspects of Lightning Motorcycles was the warm-up before the riding sessions and exams. The first day on the Suzuki 600 was very nerve-racking, but the school allowed for the riders to drive around the practice area for 20-30 minutes to get a feel for the bike on their own. Finally, the mock MOD 1 practice was extremely valuable as we practiced the MOD 1 exam three times under exam conditions with the instructor marking our performance. All in all, I highly recommend Lightning Motorcycle Training to anyone looking to get their A license/CBT.

In-depth review:

I had the unusual circumstance of booking a 3-day DAS course-based with a competitor out of Swindon/Carterton and have a direct comparison of two local schools. I had first completed my CBT with Lightning but decided to switch to another school for the DAS course due to the 5 star reviews and free retake of the MOD 2 if I didn’t pass the first time. Unfortunately, this was a terrible mistake costing me 600 quid. The first day of the 3-day course we spent on 125cc motorcycles in worse condition than my 2011 CBF125. We drove from Carterton to Swindon to practice at the test centre’s MOD 1 test area. The instructor had only one Yamaha 650cc for 4 students to practice on. Each pair had 2 hr in the MOD 1 area and the rest of the time was reviewing driving theory in the DVSA office (even though I had passed my theory test already?). I had about 1 hr on a 650cc through alternating with a partner, and with constant criticism from the instructor, I never had a chance to relax and get a feel for the bike. The instructor said the time was up, and both my partner and I needed to book an extra full day to improve our riding. Finally, this instructor was sending students out to complete the MOD 1 exam with very little training, time on the 650cc, and not having completed a mock/simulated test.

This is a night and day comparison to Lightning Motorcycle Training. I decided to book as you go and booked a MOD 1 skills days with Lightning in Oxford. The very first thing after checking in was being shown the Suzuki 600cc bike and being free to ride around the practice area and get the feel for the bigger machine compared to my 125. As stated before, even when I made a daft-serious fault during training, I was never demoralized by the instructor. It was always framed as a way to learn from the mistake and build upon it.

Once again, I highly recommend Lightning Motorcycle Training!

October 20, 2020
Unprompted review
Rated 3 out of 5 stars

A good school, but could be better

Just done my DAS with Lightning and I’m generally happy as I’ve completed the course successfully, although there’s some things that are left to be desired. First of all, I was given random instructors for nearly every day of my training and, as much as it is useful to get advantage of different teaching approaches, it does not give you that personal feeling with your instructor, who knows how you progress throughout the course. I’ve had some brilliant instructors like Nick, William and Keith, and I’ve had some absolutely awful ones, it’s like a lucky dip unless you specifically request the one you know. Second matter is the state of the bikes. I understand it’s a teaching school, but they could seriously use some more love. Wobbly clutches and spinning mirrors seem pretty standard, although I saw brand new bikes too so it may be getting better now. Admin stuff like booking lessons or tests is a breeze so kudos to the office staff! All in all, not bad, but I recommend finding out about the instructors first. 3.5/5

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Our instructor Paul was excellent

Our instructor Paul was excellent. He was very patient and knowledgeable and answered all the questions that I had about my CBT training and full motorcycle training (future plans). Highly recommend, thank you.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

A bundle of learning, fun and reward.

I'm so happy I've got my CBT Certificate today. Firstly I thank much Gary a very funny guy, for giving me assessment before taking the long fun drive on the roads. It was a big help specially for a guy like me never driven a motorcycle (moped) in my life. Then Paul, funny guy too keeps your pressure off made me relaxed on the motor. I was actually having fun driving. Guys don't wait, book your assessment and CBT training on Lighting Motorcycle Training now, it is absolutely worth it, because you will learn, you will laugh and a CBT Certificate all in a bundle.
Once again thanks much Gary and Paul. You two are the bests.

July 30, 2020
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Rated 5 out of 5 stars

Oxford

Oxford
Took my CBT today & was lucky enough to be trained by Kyle for the first half of the day. He was absolutely brilliant, professional & very patient
Kyle explained everything so clearly & demonstrated all manoeuvres to a really high standard
Carl took over when we went out on the road & he was all of the above as well
Definitely would recommend these to do your training

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

I took my cbt with Carl on saturday

I took my cbt with Carl on saturday, when i arrived i was very nervous but as soon as i met Carl he put me at ease.
He was brilliant throughout the whole day very professional.
He was funny and down to earth which was fantastic to help blow away any nerves!
And to top off the day I PASSED!
Carl is amazing and i cant thank him enough!
Great man :)

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant very professional

I recently booked a 4 day course to do my motorbike test (cbt mod1 mod2) ive been there today and done my cbt with an instructor called kyle and couldnt recommend the place more he was very thorough in telling me what i needed to know and also telling me how to improve in certain areas there was 2 of us there doing our cbt both with very different areas of skill he took the time out to focus on each of our flaws till we got them right and in doing so went over our time slot and into his personal time which he did with a smile to make sure we was both safe on the rode by the end of it. Thanks again cant wait for the next time im there
P.s would also like to thank alice and becky for sorting out the earliest days available for me during this pandemic its been a very easy and pleasant process:)

June 5, 2020
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Rated 5 out of 5 stars

5* Service

Bob from Wembley Lightning Camp was patient, friendly, knowledgeable and it was a great day doing my CBT. 5* would definitely recommend and considering doing my full licence with them. Thank You.

May 23, 2020
Unprompted review
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Reply from Lightning Motorcycle Training

We are very pleased that you enjoyed your training day with Bob and have passed on your feedback to him. We look forward to hearing from you when you are ready for the full licence. Thanks for the lovely review. 😊

Rated 4 out of 5 stars

Oxford- Really positive and fun…

Oxford- Really positive and fun experience throughout! Beginning with the team in the office who handled my calls to all the lads who delivered my training. It had been over 20 years since I'd last been on a bike so I was effectively starting all over again.
I received really good experience gained teaching, advice and tips. Over the course of a 3 day, mods 1 and 2 package I spent time with 4 instructors and benefitted from the diversity in method.
Hey, I passed first time!! (apart from the theory test, 2nd time on that)
Thanks.
P. S. Advice to anyone interested in doing the training. Arrive with a willingness to learn, listen and leave your Ego in your car.

March 15, 2020
Unprompted review
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Reply from Lightning Motorcycle Training

Dear Craige,
Thanks for your lovely positive review - we will pass onto to all those involved.
Enjoy your well deserved bike licence - happy biking!

Rated 5 out of 5 stars

Solid, dependable and Experienced

These guys really know their stuff. My experience with Lightning is over 2 years when I first took CBT and then more recently DAS. The breadth of instructors they have means you will get the confidence you need to learn the skills required. Being really honest, if you arrive with the right attitude you will pass. You are there to learn and understand and ingest the enormous experience Lightning crew has. I passed first time on CBT, MOD1 and MOD2 by listening and working out what needed to be done. The team there are motivated and dedicated and go the extra mile for you as an individual. Great experience and highly recommended

March 12, 2020
Unprompted review
Lightning Motorcycle Training logo

Reply from Lightning Motorcycle Training

Dear Robin,
Thanks for the fab review and so glad to hear that you enjoyed your time with us. We will pass on your review to all our crew! Enjoy your bike licence!

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