m00nshot Reviews 132

Great merch, great shipping (way faster than their 10-14 day estimate) and super great customer service. My first experience with Moonshot has been top-notch and I will be visiting again!

I accidentally put the wrong delivery address for my order. I reached out to customer service and got really quick responses. Anthony S was awesome in helping resolve my issue! I haven't yet received my purchase, but based on the customer service alone, I am a fan!!

I accidentally ordered the wrong shirt and I reached out immediately and asked if I can switch shirts before it shipped. Within 24 hours I had a response that they would give me what I meant to order with no charge. This is by far the best customer service I have ever received. I will be ordering from them again very soon.

I ordered some shirts for my husband for Fathers Day. He went to WMU and its not always easy to find Kalamazoo shirts. He apparently got excited over the availability and forgot to change the size from S to XL. After I placed the order I recognized the error. I contacted CS. Unfortunately the shirts had already shipped. m00nshot immediately resolved the issue and he will soon be sporting his new gear. Thanks for being an awesome company. We will be ordering new shirts soon and have recommended you to several friends. Stay great

$12 to ship 3 shirts on 10-14 day delivery is highway f***ing robbery. I got 15% off but ended up paying over $20 in shipping and tax. And don't give me the "times are hard" crap because they're hard for us too, if you hadn't noticed.

Ordered shirt on May 3rd for my granddaughters birthday on May17. Credit card was charged on May 3rd. I contacted company on May 12, and was told that computer changed East to E on address. Checked website and said order was placed May 10. Still don’t understand what the change from East to E on street address had to do with delay. Company refunded shipping cost. Didn’t want refund , wanted birthday gift. Now it will not arrive until May20 and I have no gift to give her on her birthday. So if you need in a timely manner, do not order from this company
In response to your snarky reply:
I didn’t expect you to fly it “ in your private jet with a pizza and birthday cake “ . Maybe just send it Priority Mail, instead of refunding shipping. One week is not a few days. Simple fix.

I am over the mOOn with m00nshot! I love Disneyland nostalgia and saw an offer for t-shirts featuring the Tahitian Terrance and the Disneyland Hotel with vintage Monorail design. I knew I had to have them. I bought three shirts but had an issue during the check out process with the internet service and a glitch caused not only a double payment but one of my sizes I did not notice went back to a smaller size. I reached out to m00nshot after 4:30 pm on a Friday and got a response that day! Anthony refunded the second payment and sent a return label for extra shirts. I didn't notice the size problem until after I got all my shirts so I reached out to Anthony again and guess what? I get a response at 10:28 pm saying no problem, add it to the other shirts and he had already placed an order for the correct size! This is great customer service! You don't find service like this anymore. Plus the shirts are comfy and well made. The design was well done and looked just like the picture. I am over the m00n with m00nshot! I will definitely buy from them again when I see Disneyland shirts. Thank you Anthony!

I would give them 6 stars if I could. Amazing customer service. I got a shirt from them and it wasn’t what I was hoping for. I wrote them an email and they fixed it right away no questions asked. Amazing service from these guys and the new shirt kicks butt. I would and will buy from them again in the future.

Shirt is good quality. Shipping is expensive for something so small, and their prices are very high. Also, can’t believe they actually asked for a tip when I’m just ordering a shirt online?

Awesome!! I have recommended M00nshot to all my family and friends!!

I had a little snafu with a T-shirt order for my daughter, and some issues with me being able to see that they were indeed trying to reach out. Long story short…the folks at m00nshot were great about issuing me a refund, and 20% off my next order with them. Thanks for taking care of your customers! I’ll be back! Best, Eric.

Awesome company! Customer service was incredibly responsive and the shirts are really cool. They showed up faster than the estimated date. I will definitely purchase from them again.

I was blown away with the customer service with this company! Very please and will use them over and over again!

Great customer service when my delivery was delayed a new order was sent out immediately. T-shirt itself is great, soft, comfy and fits perfectly - will definitely be back!

I had ordered two items for Christmas. A tie-up at the post office kept the items from arriving on time for the holiday. When I informed m00nshot of my problem, the customer service pro contacted me immediately. He shipped a complimentary order. Excellent personal service! I will remain a customer.

I was extremely pleased with the product and the service. When I discovered the shirt I ordered was too small, m00nshot offered to replace it at no cost! Thanks m00nshot!

Anthony,
Thanks so much for being easy to do business with. Wish there were more like you. Really appreciate it.
Just re-ordered and will be doing more business with you in the future.

Awesome shirt, but what I really loved and appreciated was the customer service. When (through no fault of their own) the shirt (a Christmas gift) got delayed in the mail, the support team quickly fired me off another one, and it got here in time! Very happy camper. Thanks.

It was a gift and the guy we bought it for is our Brother in law and he says Deez Nuts anytime he sees a Captain D’s or Nuts or whatever, you get the picture. Anyway, he loved it and it was much better quality shirt than expected and it fit perfect! I love this brand of shirt!! Thanks guys for your sense of humor!!
The shipping didn’t take long and there were no issues whatsoever. Turned out to be a really cool company with cool products!

I originally ordered a size large and I was mistakenly sent a 4XL. I immediately emailed The company and they responded promptly. They sent me The correct size shirt and I received it very quick. The customer service was excellent. The shirt is good quality. Shirt made my son laugh on Christmas morning and that’s exactly what I was going for. I will definitely buy more apparel from this company. I am extremely happy and 100% recommend them.