Manning Stainton Mortgage Advice Bureau Reviews 

982
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dedicated advisors for being extremely helpful, professional, and fully supportive throughout the entire mortgage journey. Advisors consistently go above and beyond to make complex financial procedures clear, transparent, and remarkably easy to understand for everyone involved. Some reviewers were happy with the exceptionally fast response times and smooth communication that consistently kept them fully informed at every step. Many people also highlighted that the outstanding service significantly reduced anxiety and made buying a home much less stressful and daunting. Clients feel completely reassured knowing they receive reliable guidance from professionals who are always ready to answer any questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting advisors who are exceptionally quick to respond,... See more

Service

Clients share positive opinions on service, highlighting outstanding support, quick communication, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, noting that consumers felt put at ease right away... See more

Response time

Consumers find response time to be positive, highlighting fast and prompt communication via email and phone.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manning Stainton Mortgage Advicers are fantastic. I would like to thanks Martin Woodhouse who has helped me all the way during my remortgage process, fab person, he went above and beyond helping me ou... See more

Company replied

Rated 5 out of 5 stars

As first time buyers we didn’t really understand the home buying process but Vicky and Dominic have been fantastic (even when we were asking the same questions many times). Honestly couldn’t recommen... See more

Company replied

Rated 5 out of 5 stars

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers the... See more

Company replied

Rated 5 out of 5 stars

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued. A big shou... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

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4.9

All reviews

(982)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve and the team were amazing

Steve and the team were amazing, couldn't be happier with the help offered.
Thank you to everyone who assisted and kept things running smoothly

June 25, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad our team provided amazing help and kept things running smoothly. Thank you for your kind words.

Rated 5 out of 5 stars

Highly recommend the service!

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick response to any questions we had & explained every part of the process in great detail which put us both at ease.

June 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear that the process felt smoother for you as first-time buyers. We're glad our detailed explanations and quick responses put you at ease. Thank you for your kind words!

Rated 5 out of 5 stars

Absolutely fantastic service from Emma…

Absolutely fantastic service from Emma & Elizabeth. We couldn’t have asked for anything better, they got everything done with ease and perfection. Always so friendly and understanding. Would recommend them to everyone I know! Thank you so much Emma & Lizzie!

June 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear you received such fantastic service. We appreciate your kind words and are happy we could make everything easy and perfect.

Rated 5 out of 5 stars

My mortgage application was successful…

My mortgage application was successful as a first time buyer. Thanks to Louise Rusby and Cassie Coates and other members of staff who were exceptional in doing their job and ready to help us through this journey. I'm absolutely going to recommend their service to anyone who's interested in applying for mortgage.

June 23, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear your mortgage application was successful as a first-time buyer! We appreciate your kind words about our team's exceptional support throughout your journey. Thank you for recommending our service.

Rated 5 out of 5 stars

Giles and Laura have been amazing…

Giles and Laura have been amazing throughout the whole process.
Quick, efficient and most of all always there to answer any questions we have had. They did all of the work on our behalf, which is incredible with our busy schedules. Would definitely use again and definitely recommend! Thank you!

June 23, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear we could make the process smooth and efficient for you. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Working with Andy was an absolute…

Working with Andy was an absolute pleasure. He instantly made everything calmer with his knowledge and reassurances.

May 26, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear we made everything calmer. Thank you for your kind words!

Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with both Sophie Poole and Katie Sleightholm throughout the purchase of our first home. From start to finish, they were incredibly supportive, professional, and knowledgeable.

Sophie was exceptionally responsive, always taking the time to answer our questions and address any concerns promptly and clearly. Both Sophie and Katie were friendly and approachable, and as first-time buyers, the process felt much more manageable thanks to their expert guidance, clear communication, and support throughout.

We are very grateful for all their help and would highly recommend them to anyone looking for mortgage advice and support.

June 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your excellent experience with our team during the purchase of your first home. It's wonderful to know our guidance made the process manageable. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Excellent Service

I required a new life insurance policy, my present plan having come to an end after 25 years. The advice and service I received from Vanessa Lawton was exceptional, she guided me through the whole process, explaining the product in clear terms and guiding me through the application with professionalism and sensitivity. I cannot recommend Vanessa highly enough.

December 22, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your exceptional experience with our team. We appreciate your kind words and thank you for your positive feedback.

Rated 5 out of 5 stars

Highly recommend as First time Buyers

As first time buyers, the prospect of getting on the property ladder was very daunting and at times confusing. However I have to say that Steve and Shoaib calmed every worry and question we had regarding this.

They were able to give us grounded advice such Steve advising us to what a realistic price was as to not be over burdened and what kind of price range to be looking out for; and Shoaib explaining to us how the mortgage application works and what evidence and proof the lender needs and why.

The service was amazing, and just saying that I would recommend them would not be enough. They are both an amazing team who were always available to answer the most bizarre questions and silliest of worries a first time buyer would have.

I highly recommend the Mortgage Advice Bureau to any and all home buyers.

April 30, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as first-time buyers. It's wonderful that our team could alleviate your worries and provide clear, grounded advice throughout such an important process. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Shannon and the team were extremely…

Shannon and the team were extremely helpful, and assisted me in every aspect of obtaining a mortgage for my new home. Thank you

June 15, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad our team could assist you with your mortgage. Thank you for your kind words!

Rated 5 out of 5 stars

Mortgage Application

With the help of MANNING STATION MORTGAGE ADVICE BUREAU, my mortgage application was done and they helped provide excellent service, their customer service is exceptional, topnotch customer relations skills and frequent communication with us throughout the process which give us peace of mind and full reassurance we are in safe hands with our mortgage application. Special thanks to Louise Rusby and Cassie Coates and other staff members who were very supportive and helped towards the success of our mortgage application.
I’ll gladly recommend their services to anyone looking to get a mortgage application done.

June 16, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your positive experience with our team. It's wonderful that our clear communication and support gave you peace of mind throughout your mortgage application. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Nathaniel and Lucy have been a great…

Nathaniel and Lucy have been a great help over the process. Both were very flexible and worked around our schedules. Highly recommend.

June 15, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad our team was a great help and flexible. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Highly recommend Amanda Birtwistle and team!

Amanda, Cassie and the team did such a fantastic job helping us through the process of getting our first mortgage.
Amanda took such time and care running us through everything we needed to know and never made it feel rushed or confusing.
Using their portal system was very straightforward and they were always available on email or by phone when we needed them to be.
I would highly recommend working with Amanda and the team as your mortgage advisor.
Thanks Mandy!

June 10, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your fantastic experience getting your first mortgage! We appreciate your kind words about our team's care and guidance throughout the process. Thank you for recommending our services!

Rated 5 out of 5 stars

Thank you Sophie

Sophie and the team were great - it was a painless experience, communication was spot on throughout and clear expectations were set! Thank you so much!

May 21, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear your experience was painless and that our communication was spot on. Thank you for your kind words!

Rated 5 out of 5 stars

First-time buyers

As first-time buyers, we were anxious about the complicated process, but Amanda and everyone involved made our process smooth and eliminated a lot of stress! Their due diligence and industry knowledge were top-notch; we felt secure and acknowledged throughout.

June 11, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad we could make your first home-buying experience smooth and stress-free. Your kind words truly mean a lot to us!

Rated 5 out of 5 stars

A fantastic team of dedicated advisors that work together extremely professional.

I would very much like to say that my experience with my mortgage advisor Nathaniel and Lucy Simpson have been extremely good.
Nathaniel is extremely thorough with excellent character and the best manner that you could expect he dealt with everything that needed to be done very clear and explaining also very professional.
Lucy who I have dealt with more often has been outstanding in every way she has been forthright with asking me how things are going.
She has the loveliest manner and personality and she is very responsive to anything that’s happening and following things up and problem-solving.
I will not be hesitating in the near future if I have to deal with anyone as these two people will be getting 100% my business.

I’m thanking them for making my experience easier and looking after problems as they arises,’making me feel personally looked after I didn’t feel like I was just a Number.
It’s been extremely stressful and I’m very glad that I had them as my team. Regards, Gareth Mason.

June 10, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience with our team. It is wonderful to know that our colleagues provided such thorough and professional support, making you feel personally cared for during what can be a stressful time. We truly appreciate your kind words and look forward to assisting you again.

Rated 5 out of 5 stars

I wanted to take a moment to thank you…

I wanted to take a moment to thank you both (Vicky and Dominic) for the incredible work you did on our mortgage.
Vicky took the time to explain every step and answered all my questions, and made what could have been a stressful process feel smooth.

Dominic has been Amazing keeping us updated throughout the process

Thank you again Vicky and Dominic for going above and beyond.

June 4, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear our team provided such excellent support with your mortgage. We appreciate your kind words and are glad we could make the process smooth.

Rated 5 out of 5 stars

From the start id been dealing with…

From the start id been dealing with giles nightingale and laura turney. They were full of information and happy to answer all my questions no matter how daft. They both made it a better experiance and made sure everything run smoothly.
Would deffinatly recommend.

June 5, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear you had such a positive experience with us. We appreciate you sharing your kind words and recommendation!

Rated 5 out of 5 stars

I have received exceptional service…

I have received exceptional service whilst renewing some policies. Vanessa Lawton has gone to great lengths to secure me the best possible outcome with my insurance provider, keeping me regularly updated and explaining everything in a simple and clear way throughout the process. Holly Hare has also provided excellent service, keeping me regularly updated on progress.

May 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear you received such exceptional service! We appreciate your kind words about our team's efforts in securing the best outcome and keeping you informed. Thank you for your positive feedback.

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