Manning Stainton Mortgage Advice Bureau Reviews 

960
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing professional, patient, and highly supportive guidance from start to finish. Reviewers note that agents go above and beyond to answer every single question and significantly reduce the stress of buying property. Consumer feedback emphasizes the outstanding service experienced when navigating complex mortgage applications and insurance policies. People deeply appreciate the clear explanations, prompt communication, and regular updates that make the entire journey remarkably smooth and manageable. Many first-time buyers share that expert advisors successfully make complicated procedures feel completely straightforward and reassuringly stress-free.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their supportive and knowledgeable approach... See more

Service

Reviewers highlight positive aspects of service, describing experiences as outstanding, professional, and... See more

Customer service

Users describe positive interactions with customer service, noting that advisors are consistently helpful,... See more

User experience

Customers consistently note positive experiences with user experience, finding the entire process remarkably... See more

Response time

People report positive experiences with response time, highlighting great communication and fast replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confide... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

960 reviews

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4.9

All reviews

(960)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Really happy with the service from Lizzie and Thomas. They’ve both been great throughout the whole mortgage process, always quick to respond, helpful and happy to answer any questions we’ve had. They’ve made the whole thing much less stressful and have kept everything moving along smoothly. Would definitely recommend them.

September 3, 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your positive experience with our team! It's wonderful to know that their responsiveness and helpfulness made the mortgage process much less stressful and kept everything moving smoothly for you. Thank you for your recommendation!

Rated 2 out of 5 stars

Watch out for the fee!

Turns out there is a fee based on the amount you borrow! I do not recall this being mentioned when I spoke to the adviser on the phone, although I may be mistaken. Anyhoo taking that into account I saved money by going direct with NatWest which was simple and done in less than an hour.

August 26, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

Thank you for taking the time to leave us a review. We’re sorry to hear that you chose to proceed directly with NatWest, but we’re pleased to hear that you found the process straightforward.
We appreciate that there is a lot of information to take in when discussing your mortgage options. As discussed with your adviser, we do have a broker fee, which is only payable once you have received an approved Decision in Principle and choose to proceed with your mortgage through us. All of our mortgage advice is completely free, so there is no charge for discussing your options and receiving our recommendation.
Our role is to provide advice, compare options from a wide range of lenders and support you throughout the mortgage process, allowing you to decide what works best for you. Thank you again for your feedback, and we wish you all the very best with your new home.

Rated 5 out of 5 stars

Michelle and Laura have been amazing…

Michelle and Laura have been amazing throughout. I've been kept up to date with everything. This is my first time buying a property on my own so had plenty of questions, which were answered thoroughly and I was informed of the next stages throughout, making the process as smooth as possible. Thank you both! Couldn't recommend you enough :)

September 1, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear that we could make your first property purchase a smooth experience. It's wonderful to know that your questions were answered thoroughly and you felt informed every step of the way. Thank you for your kind words!

Rated 5 out of 5 stars

Really happy with the service from my…

Really happy with the service from my mortgage advisor. Louise and Cassie they were very helpful, professional, and made the whole process easy and stress-free. My mortgage was accepted within just one week, which was amazing! I would definitely recommend their service to anyone looking for a mortgage advisor.

August 27, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear you had such a positive and stress-free experience with our mortgage advisor. It's fantastic that your mortgage was accepted so quickly, and we appreciate your recommendation!

Rated 5 out of 5 stars

Really good experience with Joanne…

Really good experience with Joanne Boulden, she made a confusing process feel simple and was always happy to explain things when we needed it. She helped us work out the best option for our mortgage and also sorted us out with better life insurance cover. Friendly, straightforward and really easy to deal with.

August 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that our team member made a complex process feel simple and was always happy to explain things clearly. It's wonderful to know that we could help you find the best options for your mortgage and insurance needs. Thank you for your kind words!

Rated 5 out of 5 stars

Joanne B was amazing from start to…

Joanne B was amazing from start to finish. She helped us as we came to the end of our 5-year fixed rate, talked us through all the different mortgage options and helped us understand what to do with our Help to Buy loan. Everything was explained clearly and in simple terms, which made the whole process much less stressful.

She really understood our monthly budget and worked around what was realistic and affordable for us. She also helped us review our life insurance and secure better policies. Really knowledgeable, patient and supportive throughout. We couldn’t have asked for better service.

August 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience. It's wonderful to know our team provided such clear, supportive, and knowledgeable assistance with your mortgage and insurance needs. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Thanks to Joanne Boulden and cassie…

Thanks to Joanne Boulden and cassie Coates.
Great communication throughout, fast responses and very helpful as I’m not very good with these things.
Highly recommended

August 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience and that our team was able to provide such helpful and prompt assistance. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Thanks to Katie and Sophie!

Thanks to Katie and Sophie! Great communication, fast responses, and very helpful throughout the mortgage process. Highly recommended.

August 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear our team provided such great communication and helpfulness throughout your mortgage process. We appreciate your kind words.

Rated 5 out of 5 stars

Great service

Great service and advice from both Emma and Elizabeth throughout the whole process.
They took care of everything from start to finish and made the mortgage application smooth.
Thankful for the help and couldn’t recommend enough.

August 20, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear that you received great service and advice throughout your mortgage application. We're glad we could make the process smooth and stress-free for you.

Rated 5 out of 5 stars

5star experience from Sophie and Katie…

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them at all. It was a difficult purchase and chain lasting a whole year with far too many obstacles and we couldn't have done it as we did without them. A huge thanks and all the best to them! Tottaly and highly recommend!!!

August 19, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so delighted to hear about your 5-star experience, especially as first-time buyers navigating a challenging purchase. It's wonderful to know that our team's professionalism, promptness, competence, and patience made such a significant difference. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Amazing team

Amazing team, Vicky is amazing, she explained everything properly and put my stress to ease, as first buyer I so much needed. I can't help her enough, Dominic is amazing too, thanks guys! Really recommended Xx

Monica

August 4, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team made your first buying experience smooth and stress-free. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Used MAB twice now for two separate…

Used MAB twice now for two separate property purchases, both times supported by Sunjay Chauhan as mortgage advisor, and this time Dom Challinor in the Mortgage Support Team.

Both Sunjay and Dom are communicative, personable, and offer all manner of support to make informed decisions regarding mortgage products, and efficiently facilitate the administration associated with securing the desired product.

August 10, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are delighted to hear about your positive experiences with our team. We appreciate your kind words about the support and communication you received, and we're glad we could help make informed decisions and facilitate the process efficiently.

Rated 5 out of 5 stars

Thank you

Thank you, I appreciate your hard working and support

August 8, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are truly grateful for your kind words and appreciate you acknowledging our team's dedication. Your positive feedback motivates us greatly.

Rated 5 out of 5 stars

Great service from Thomas Hawley and…

Great service from Thomas Hawley and Elizabeth Bell. The process is still ongoing but they have been very helpful, informative and understanding throughout - especially when there have been bumps in the road.

August 6, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience. We appreciate your kind words and are glad our team has been helpful and understanding.

Rated 5 out of 5 stars

Sunjay provided a great experience

Sunjay provided a great experience, highly recommend.

June 5, 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear that you had such a positive experience. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

They are so friendly and always ready…

They are so friendly and always ready to help you with your questions, they are professional

August 3, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team's helpfulness and professionalism made a positive impact on your experience. Thank you for your kind words!

Rated 5 out of 5 stars

Amazing experience with Vicky and…

Amazing experience with Vicky and Dominic, they have made the mortgage process so smooth for me and they have explained me all steps in simple language. Vicky has been amazing answering all my queries and questions. I would definitely recommend them.

August 3, 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that the mortgage process was smooth and easy to understand. It's wonderful that our team was able to answer all your questions. Thank you for your recommendation!

Rated 5 out of 5 stars

happy repeat customer

MAB did my original mortgage in 2016 and made the whole process very smooth and easy to understand for a first-time buyer. I came back to them for my remortgage in 2021 and again in 2026 and it's especially good to work with a firm that people stay with - I had the same adviser, Amanda, for all three transactions despite them spanning ten years. The rest of the MAB team seems to have changed a bit more in that time but I've had excellent service from the admins every time.

July 18, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear about your consistently positive experiences with us over the years. It's wonderful that our team has made the mortgage and remortgage processes smooth and easy for you each time. We truly appreciate your loyalty and kind words!

Rated 5 out of 5 stars

They’re everything is perfect and easy,

They’re everything is perfect and easy,
We’re first buyers but they make it so fast and smooth for us.
I totally recommend to everyone.
They’re the best,
Thank you.

July 10, 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that your first buying experience with us was fast and smooth. We truly appreciate your kind recommendation!

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