Manning Stainton Mortgage Advice Bureau Reviews 

982
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dedicated advisors for being extremely helpful, professional, and fully supportive throughout the entire mortgage journey. Advisors consistently go above and beyond to make complex financial procedures clear, transparent, and remarkably easy to understand for everyone involved. Some reviewers were happy with the exceptionally fast response times and smooth communication that consistently kept them fully informed at every step. Many people also highlighted that the outstanding service significantly reduced anxiety and made buying a home much less stressful and daunting. Clients feel completely reassured knowing they receive reliable guidance from professionals who are always ready to answer any questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting advisors who are exceptionally quick to respond,... See more

Service

Clients share positive opinions on service, highlighting outstanding support, quick communication, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, noting that consumers felt put at ease right away... See more

Response time

Consumers find response time to be positive, highlighting fast and prompt communication via email and phone.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manning Stainton Mortgage Advicers are fantastic. I would like to thanks Martin Woodhouse who has helped me all the way during my remortgage process, fab person, he went above and beyond helping me ou... See more

Company replied

Rated 5 out of 5 stars

As first time buyers we didn’t really understand the home buying process but Vicky and Dominic have been fantastic (even when we were asking the same questions many times). Honestly couldn’t recommen... See more

Company replied

Rated 5 out of 5 stars

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers the... See more

Company replied

Rated 5 out of 5 stars

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued. A big shou... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

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4.9

All reviews

(982)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Thomas Hawley and…

Great service from Thomas Hawley and Elizabeth Bell. The process is still ongoing but they have been very helpful, informative and understanding throughout - especially when there have been bumps in the road.

August 6, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience. We appreciate your kind words and are glad our team has been helpful and understanding.

Rated 5 out of 5 stars

Sunjay provided a great experience

Sunjay provided a great experience, highly recommend.

June 5, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear that you had such a positive experience. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

They are so friendly and always ready…

They are so friendly and always ready to help you with your questions, they are professional

August 3, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team's helpfulness and professionalism made a positive impact on your experience. Thank you for your kind words!

Rated 5 out of 5 stars

Amazing experience with Vicky and…

Amazing experience with Vicky and Dominic, they have made the mortgage process so smooth for me and they have explained me all steps in simple language. Vicky has been amazing answering all my queries and questions. I would definitely recommend them.

August 3, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that the mortgage process was smooth and easy to understand. It's wonderful that our team was able to answer all your questions. Thank you for your recommendation!

Rated 5 out of 5 stars

happy repeat customer

MAB did my original mortgage in 2016 and made the whole process very smooth and easy to understand for a first-time buyer. I came back to them for my remortgage in 2021 and again in 2026 and it's especially good to work with a firm that people stay with - I had the same adviser, Amanda, for all three transactions despite them spanning ten years. The rest of the MAB team seems to have changed a bit more in that time but I've had excellent service from the admins every time.

July 18, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear about your consistently positive experiences with us over the years. It's wonderful that our team has made the mortgage and remortgage processes smooth and easy for you each time. We truly appreciate your loyalty and kind words!

Rated 5 out of 5 stars

They’re everything is perfect and easy,

They’re everything is perfect and easy,
We’re first buyers but they make it so fast and smooth for us.
I totally recommend to everyone.
They’re the best,
Thank you.

July 10, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that your first buying experience with us was fast and smooth. We truly appreciate your kind recommendation!

Rated 5 out of 5 stars

As a first-time solo buyer

As a first-time solo buyer, I can honestly say that the team at Manning Stainton Mortgage Advice Bureau made what could have been a stressful experience feel straightforward, enjoyable, and completely hassle-free.
From the very beginning, Vicky was exceptional. Every email, phone call, text, and video call was handled with genuine care, kindness, and professionalism. She answered EVERY question I had, found the right solutions to EVERYTHING I NEEDED, and supported me through every step of the process, always making me feel reassured and confident. With Vicky everything was made easy and simple.
When Vicky introduced me to Dominic to continue my journey, the outstanding service continued seamlessly. His emails were always professional, friendly, and reassuring. No matter what additional information or documents were needed, he explained everything clearly and made the process feel simple and manageable.
Vicky and Dominic were so much more than mortgage advisors. They built such a positive and supportive relationship with me that I genuinely looked forward to hearing from them. They made me feel valued rather than just another client, and it really felt like we were all working together towards the same goal.
The knowledge, dedication, and teamwork at Manning Stainton Mortgage Advice Bureau helped turn my dream of owning my first home into a reality. I can't thank Vicky and Dominic enough for everything they did, and I would wholeheartedly recommend them and the entire team at Manning Stainton Mortgage Advice Bureau to anyone looking for knowledgeable, professional, and genuinely caring mortgage advisors.

May 29, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear about your positive experience as a first-time solo buyer. It is wonderful to know that our team was able to make such a significant milestone feel straightforward and enjoyable for you. We truly value your kind words about the care, professionalism, and support you received throughout the entire process. We are delighted that we could help turn your dream of homeownership into a reality, and we appreciate you recommending our services.

Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I can't recommend Giles and Laura highly enough. From start to finish, they provided an outstanding service and made what could have been a stressful process feel straightforward and manageable.
Giles was incredibly knowledgeable, patient, and always took the time to explain everything clearly. He worked hard to find the best mortgage option for my circumstances and was always available to answer my questions.
Laura was equally amazing. She kept everything organised, kept me updated throughout the process, and made sure nothing was overlooked. Her communication was excellent, and she was always friendly, responsive, and reassuring.
Together, they made an exceptional team. Their professionalism, dedication, and genuine care for their clients really stood out. I felt supported every step of the way, and I couldn't have asked for a better experience.
Thank you both for all your hard work. I would recommend Giles and Laura to anyone looking for a mortgage broker—they truly go above and beyond.

July 17, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are incredibly grateful for your wonderful feedback and are so pleased to hear that our team provided such an outstanding service. It truly makes our day to know that we could make a potentially stressful process feel straightforward and manageable for you. We always aim to offer knowledgeable, patient, and clear guidance, and it's fantastic to learn that our efforts to find the best options and keep you updated were so appreciated. Your kind words about our professionalism, dedication, and genuine care mean a great deal to us. Thank you for recommending us; we are delighted to have supported you so effectively.

Rated 5 out of 5 stars

Absolutely great service for first time buyers.

As a first time buyer not knowing much about buying a house, mortgages, etc. Mortgage Advice Bureau could not have made it any easier for me. Fast communication throughout the whole process, the mortgage advisor explained the whole process and took care of the mortgage application and communication with the bank. Absolutely great service for first time buyers.

July 10, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad we could make your first home-buying experience smooth and stress-free. We appreciate your kind words about our communication and guidance throughout the mortgage process. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Louise and Cassie are amazing

I've just exchanged on my house purchase and I can't thank Louise Rusby and Cassie Coates enough for all their help. Louise has been amazing. She has been so responsive and helpful answering all my queries and calming all my worries throughout the whole process. When I was having issues with the sellers estate agents, she dropped everything and sorted my mortgage aip out and it was in my inbox in minutes. When I exchanged Cassie sorted out my insurance so Im covered until completion which I hadn't thought about. Together they have made my whole process of buying my first house on my own and extremely pleasant one. I would highly recommend them to anyone and will continue to use their services for the duration of my mortgage. Thank you once again guys. You're amazing xx

July 6, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are absolutely thrilled to hear about your wonderful experience, especially as you navigated buying your first home on your own! It's fantastic that our team could provide such responsive and helpful support, easing your worries throughout the process. We truly appreciate your kind words and look forward to continuing to assist you.

Rated 5 out of 5 stars

I’ve been working with Laura and…

I’ve been working with Laura and Michelle while getting my mortgage and they have been super helpful!

Michelle was amazing at talking me through the mortgage application process and assisting us with out insurance and Laura consistently kept us up to date throughout the process.

I would definitely recommend this company if you’re looking for amazing mortgage advisors.

July 8, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your positive experience with our team! It's wonderful to know that our colleagues were so helpful throughout your mortgage and insurance process, keeping you informed every step of the way. Thank you for your recommendation!

Rated 5 out of 5 stars

Remortgage

My second time using this company; they got me a brilliant 5 year fixed rate deal when I purchased my property after deciding to move house after 30 years. This time round they have secured me a 3 year fixed rate remortgage deal that suits my needs.
I had a couple of meetings with Joanne Boulden and she explained everything in ways that were easy to understand and responded quickly. It was straightforward to upload all the evidence required. Once we'd decided on the mortgage I was assigned Cassie Coates who kept me informed along the way. Cassie will be there for me until my changeover date in a few months time.
I am so grateful for their professionalism, guidance and for taking the stress out of remortgaging.

June 10, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with us, especially after such a significant move! It's wonderful that our team could provide clear explanations and take the stress out of the remortgaging process for you. We appreciate your kind words about our professionalism and guidance.

Rated 5 out of 5 stars

Dominic Challinor - superstar

I couldn’t have asked for more from Dominic Challinor. He was knowledgeable, always quick to reply and acknowledge correspondence and went over and above with all the chasing he did for me. He made my whole experience stress free. Thanks Dom!

July 1, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience! It's wonderful that our team's knowledge and quick responses made your experience stress-free. Thank you for your kind words.

Rated 5 out of 5 stars

my advisor Vicky was very prompt and…

my advisor Vicky was very prompt and always there to respond and attend to my enquiries.

July 1, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team provided such prompt and helpful assistance with your inquiries. We appreciate your positive feedback.

Rated 5 out of 5 stars

Fantastic service from Vicky and…

Fantastic service from Vicky and Dominic could not thank them enough, really happy with their fast service, a lot better service than I could ever imagine, very nice people too. Great job thanks ever so much

June 30, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your excellent experience with our team's fast and friendly service. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Shannon and Cassie were exceptional

Shannon and Cassie were exceptional, always ready and willing to answer any questions and brilliant at putting my mind at ease with everything

June 30, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that our team was exceptional and brilliant at putting your mind at ease. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

First time buyers

We are first time buyers and didn’t know anything about the mortgage or house buying business at all. Sunjay Chauhan was our initial advisor and was extremely helpful and answered all of our questions no matter how small and helped us understand the process. Once we had received a mortgage offer, his colleague Dominic Challinor took over our case and kept us updated as the process continued and kept in touch with our solicitors and did most of the heavy lifting. Couldn’t recommend these guys enough, they’ve been incredibly helpful every step of the way.

June 29, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as first-time buyers. It's wonderful that our team could provide such comprehensive support and guidance throughout your mortgage and home-buying journey. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service. Shannon has been incredible.

June 8, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear you received excellent service. We truly appreciate your kind words.

Rated 5 out of 5 stars

First time buyer? Read me! :)

Read me if you want a genuine sense of security. I’m a first time buyer, 29, normal Monday-Friday job.

I came to this company with 0 knowledge or understanding about how buying a house works. I filled out a few details online then was given a mortgage advisor called Giles. Giles was absolutely amazing from day 1, he explained everything to me really simply, helped me get a decision in principle (he tells you what to provide him with such as bank statements, payslips, ID (passport/driving license) and then he tries to find you the best lender with the best deal. There are no hidden costs he tells you what the fee will be and what you get in return from that at the very beginning which I like because it’s transparency.

I went to view a property after a got my decision in principle and then put an offer in, once it was accepted you then go back to your mortgage advisor to then submit your actual mortgage application to receive an offer from a lender. To do this there is a fee, I paid £595 as I’d rather pay somebody to help me through the whole process and send things off correctly than trying to do it myself. These guys know what they’re doing day in day out, trust them.

I then got taken over to Laura that deals with the admin side of things, she was great. Also I’d like to thank Shoaib as he was the one who gave me the brilliant news that I received a mortgage offer and told me the next steps.

I’d trust anyone at this firm directly on who I dealt with, honest, reliable and trustworthy people. Always reply well on emails and always pick up the phone. You can’t ask for better.

I will be advising any of my mates to come here for help and as a first time buyer. The whole process was honestly shockingly easy, I never leave reviews either so trust me.

Kind Regards,

Jack Grills, 29, normal Monday - Friday job



June 25, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as a first-time homebuyer. It is wonderful to know that our team, especially our advisor, was able to simplify the process and provide you with a sense of security and transparency from start to finish. We are glad that the administrative support and the timely updates contributed to a smooth journey for you. Your trust in our team means a great deal to us, and we truly appreciate you recommending our services to others. We are committed to making the home-buying process straightforward and stress-free for everyone.

Rated 5 out of 5 stars

Outstanding service and support from start to finish.…

An excellent experience working with Vicky and Dominic. They were highly professional took the time to explain every step of the mortgage process in a clear and straightforward way. I would highly recommend them to anyone looking for reliable mortgage advice and outstanding service.

June 26, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your excellent experience! We appreciate your kind words about our team's professionalism and their clear explanations throughout the mortgage process. Thank you for your recommendation!

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