Mobile Tyre Buddy LTD Reviews 247

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their courteous, polite, and respectful demeanor, highlighting their efficiency and helpfulness. Many people appreciate the quick response times, often noting that the service was prompt and resolved their issues within a short timeframe, even for emergency call-outs. The overall service is frequently described as excellent, with consumers feeling well-informed and satisfied with the work performed. However, some customers also noted concerns regarding pricing, with several finding the costs to be high, especially for emergency or mobile services. There were also occasional issues with payment processes, including delays in receiving invoices and discrepancies between quoted and final prices. A few other people also felt that the quality of the fitted tyres was not always as expected, with some receiving budget tyres when they anticipated higher quality options.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the quick response times, with some... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

Price

Users describe ambiguous interactions with price. While some customers found the pricing reasonable,... See more

Response time

Customers consistently note positive experiences with response times, often praising quick answers, prompt... See more

Payment

Clients share ambiguous opinions on payment. While some reviewers found the payment process easy, with secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus... See more

Rated 5 out of 5 stars

Called them at 8:00pm the night before as tyre had gone flat and needed a replacement. Arranged for an appointment the following morning for between 9:00 - 10:00am and paid a reasonable deposit. The f... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Flat tyre on the way on holiday with children. Called all local tyre companies and mobile tyre fitters. Most said no, 1 said they would be about 6 hours. Called Mobile Tyre Buddy, and... See more

Rated 5 out of 5 stars

Today, he replaced our home boiler and we’re really happy with his work. He was punctual, organized, and very professional. He installed everything carefully and made sure to leave the work area clean... See more


Company details

  1. Tire Shop

Written by the company

We offer a 24/7 mobile tyre fitting service. We will ensure that we offer you the best possible emergency call out service when you need us the most. Have you broken down and are looking for roadside assistance? Look no further we are here to help! Have you had a puncture in the middle of nowhere with no spare wheel and are looking for assistance? Look no further mobile tyre buddy is happy to help. We can change your Tyre on the spot anywhere you may be. We have a fleet of vans that carry the equipment you find in a garage all in the back of a van!


Contact info

4.2

Great

TrustScore 4 out of 5

247 reviews

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Replied to 69% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. As a wheelchair user they were very helpful and really understood my needs as a wheelchair user. Sam who booked me in was amazing. Thank you

March 28, 2026
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Rated 5 out of 5 stars

Really quick to arrive

Really quick to arrive, friendly service, reasonably priced compared to some garages and so convenient that they come to you! Highly recommend

March 22, 2026
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Rated 5 out of 5 stars

Flat tyre at local attraction

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus all the information which I needed. They were contactable on WhatsApp, the whole time. Zama arrived after 1 hour, which was within the time frame. He was courteous, polite & respectful. He fitted a new tyre in around 15 minutes. Excellent service at a good price for an emergency callout. I would recommend Mobile tyre buddy.

March 18, 2026
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Rated 5 out of 5 stars

Great service

Great service, great guy who fitted tyre. All done and dusted within two hours from first phone call to back on the road.

March 15, 2026
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Rated 5 out of 5 stars

Mobile Tyre Buddy - excellent service

Mobile Tyre Buddy were quick to answer, quick to give me a price and quick to arrive to change a tyre. Fast and efficient service from Khyber , who was very polite and courteous! I would recommend them to friends and family!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Rang up to get a quote for a tyre to be…

Rang up to get a quote for a tyre to be replaced and given a price of over £200 which was much more than a quote from a local company. When I told the man I wouldn’t bother was told in a very rude manner to take my car to a garage then!! Obviously this man needs a course in customer service care.

February 25, 2026
Unprompted review
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Reply from Mobile Tyre Buddy LTD

Dear Lesley,

Thank you for bringing this to our attention.

We are absolutely disgusted to read your comments and the version of events described, as this is not the level of communication or professionalism we expect from any member of our team. We take customer service extremely seriously, and any suggestion that a customer was spoken to in a rude or dismissive manner is deeply concerning to us.

We would like to make it clear that all of our calls are recorded. We will be reviewing the call in full to understand exactly what was said and how this situation was handled. If there has been any lapse in professionalism, it will be addressed immediately and appropriately.

With regard to pricing, our quotes reflect a number of factors including the specific tyre requested, brand, load and speed rating, availability, fitting, disposal of the old tyre, and in some cases emergency or same-day service. We pride ourselves on offering high-quality products and a responsive service, which may not always be directly comparable to other quotes. However, pricing should always be explained clearly and respectfully.

Regardless of the circumstances, no customer should ever feel dismissed. If you would be willing to contact us directly, we would genuinely appreciate the opportunity to review the call recording with you and discuss this properly.

We are committed to transparency, accountability, and continuous improvement, and we will not shy away from investigating this thoroughly.

Kind regards,
Director

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. From putting the phone down to getting back on the road took less than an hour, impressive considering it was late on a Friday afternoon.
With the state of the roads now i have no doubt that i will be using these guys again at some point.

February 20, 2026
Unprompted review

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