MutualArt Reviews 318

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the platform for its exceptional user experience, highlighting the ease of navigation and the well-designed website. Many people appreciate the extensive artist database and the valuable information provided, which helps them track artists, research artworks, and understand the art market. The service is frequently noted for its helpfulness in facilitating art sales and purchases, with users often finding success through the company's assistance. However, some customers expressed dissatisfaction with certain aspects. A few people found the minimum monthly subscription to be too expensive, especially for those with non-commercial interests. There were also occasional reports of website glitches, such as links not working or issues with viewing completed sales. Additionally, some users felt that the search functionalities were limited, making it difficult to find specific types of art or artists, and a minority of people were not happy with the appraisal process, citing discrepancies in valuations or a lack of sales data for certain artists.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers praise its comprehensive database, clear... See more

Product

People report ambiguous experiences with the product. Some customers praise the extensive artist database,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, clear format, and efficient... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express that the service is too expensive,... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers found the service helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more

Company replied

Rated 4 out of 5 stars

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more

Company replied

Rated 4 out of 5 stars

I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more

Company replied

Rated 5 out of 5 stars

Thanks to MutualArt, I accidentally discovered that several of my paintings, signed with my different signature, that I haven't used for decades, were recently sold at auctions. These works are from... See more

Company replied


Company details

Written by the company

The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.


Contact info

4.0

Great

TrustScore 4 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mutual Art is professional and…

Mutual Art is professional and friendly. Negotiations were easy. The communication and transaction went without a hitch
MA is a delight to work with.

December 5, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for your kind review! We’re delighted to hear that you were satisfied with our sales service and that everything went smoothly.

We look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Responsive

Responsive, professional and knowledgeable

January 12, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5-stars! We appreciate your support and are glad you had a great experience with our team.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Artwork appraisal

It was easy to submit my artwork for an appraisal and have MutualArt recommend an auction firm to work with. Very good communication via email. Began on Dec 17th 2025 and have updates regularly.

December 17, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Barbara,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

Not exactly what I expected

Not exactly what I expected. So far (for me) the "search" possibilities seem limited. I collect antique JAPANESE bamboo baskets and I can't find a way to search for them other than by Artist Name........... which is extremely cumbersome to do. Are there ways to search other than by artist?
Thank You

January 15, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback! To better understand your needs and provide assistance, please contact our support team directly.

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

Huge range of artists and their works

January 12, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedabck! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

I look at the site everyday to follow…

I look at the site everyday to follow my list of selected artists.

I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interesting to see gallery to gallery sales and the uplifts applied.

The site is good! A bit of a challenge to use on my phone. Easier on my tablet or desktop.

January 10, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Mark,

Thank you for your thoughtful review! We’re glad to hear you find MutualArt useful and appreciate your feedback about the mobile experience.

We will keep working to make it easier to use on phones.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

Pre Auction Sale Info needs to be shown

If you select artists to follow, Mutual Art only provides info on those artists post auction. They need to provide info before for the auction occurs

January 10, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Jane,

Thank you for your feedback. We’d like to clarify that we provide both upcoming and post-auction email alerts for artists you choose to follow.

Please contact our support team, and we’ll be happy to investigate what happened in this case.

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

Stop sending me email requesting a…

Stop sending me email requesting a rating

January 7, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Marco,

We’re sorry for the inconvenience. You can opt out of receiving rating emails by updating your email preferences in your account, or you can contact our support team, and we’ll assist you directly.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Focus

I was very happy with the positive response to the artwork I submitted, Michael F Brien, 'Mangroves with Irrigation Channels', 2008, and the way it was then chosen for presentation for the New Year Sale given the festive mood which Michael would have loved.
Michael passed away in April 2021. I had sent an email to you about this but it hasn't been included next to his name online.

What also is the very fine detail of your of zoom feature. It is very apt for Michael and is one of the first things I noticed about him, being his love of putting something of amusement, meaning or clue in a tiny format - that is his mark and goes to the very core of his character and ethnicity.

The experience has lead to my researching and discovering more about Michael's perhaps foretelling an event of the drying up of Mangrove swamps and finding out about the 2015 mass extinction in the Gulf of Carpentaria and the unprecedented likelihood of it not recovering . I had not heard of this nor about Mangrove dieback. He was so concerned about the environment and climate change yet always shows positivity mainly in the form of a solution or original idea.

Thank you for putting his work here on show.

Best,

Roseanne

December 22, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Dear Roseanne,

Thank you so much for your wonderful review and 5-star rating. We’re honored to showcase Michael’s work and appreciate you sharing your thoughts and memories with us.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

To know more

January 2, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

Telling me when art works are being…

Telling me when art works are being sold. What is not so good is to have to pay for more information.

January 2, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback! We’re glad our alerts are helpful. Due to the extensive work involved in collecting and maintaining our database, we’re unable to provide all information for free. We truly appreciate your input and will keep it in mind as we continue improving the value and accessibility of our services.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

Unable to access my account when I…

Unable to access my account when I receive email updates. If my subscription has expired I hadn’t received any notice of it.

January 1, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Joseph,

We’re sorry for the inconvenience. Please contact our support team at support@mutualart.com so they can help you access your account and clarify any further questions you may have.

Kind regards,
The MutualArt Team

Rated 3 out of 5 stars

It’s okay

It’s okay. Art sales especially at fairs and such are very private naturally so you’re still not gonna get an even remotely full picture of the artist and art in front of you. Even the art listed at major art fairs which is publicly available info is not present on the site regardless of price
or sales.

December 29, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Vivian,

Thank you for your feedback. At this time, we generally do not provide information on art fairs, with a few exceptions. We understand this can be limiting and appreciate your understanding as we focus on auction data and exhibitions.

Best Regards,
The MutualArt Team

Rated 4 out of 5 stars

Overall very good

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service.
Improvable: sometimes the links from the picture to the sale information do not work (rare times, but more often than one would expect). The underlying system obviously uses AI, as in some exceptional cases the works presented are absurd and/or are not by the artist referenced.

December 29, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Ana,

Thank you for your detailed feedback. We’re glad to hear you find the platform easy to use and that our customer service is timely and responsive.

Regarding the content issues you mentioned, please feel free to reach out to our support team with specific examples, and we’ll be happy to investigate further for you.

Your feedback is invaluable in helping us continually improve the experience for all users.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

I received many different offers and…

I received many different offers and the staff was very committed to both matching and negotiating the best terms.

November 20, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Nicolas,

Thank you for the great feedback! We’re happy to hear our team was committed to helping you secure the best possible terms. We truly appreciate your trust.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

The whole process was fast,honest

The whole process was fast,honest, and truthful.

November 4, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the kind review! We’re glad to hear you found the process fast and transparent. We truly appreciate your support.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

MutualArt delivers

Roni was hands on from the get go when I listed my painting. He got me in touch with an auction house pretty quickly and stayed in touch with everyone involved ensuring all communication happened without any delays.
It has been a great experience. thank you!

December 17, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for sharing your experience! We’re delighted to hear that Roni was hands-on from the very beginning and helped connect you with an auction house quickly, while ensuring smooth and timely communication throughout the process. We truly appreciate your kind words and are glad it was a great experience.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

great great

great great , straight forward

December 16, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Andres,

Thank you for your feedback! We are glad to hear that you are enjoying our services.

Best regards,
The MutualArt Team

Rated 3 out of 5 stars

Missing pictures

Pictures regularly do not show automatically on the page.
They need to be opened one by one.

December 16, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We believe this may be referring to an issue that occurred over a year ago, and we’re not currently aware of any ongoing problems with images not showing.

If you’re experiencing this issue now, please contact our support team and share a few examples.

We’ll be happy to look into it further and assist you.

Sincerely,
The MutualArt Team

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