The order for a cholesterol heart check came quickly and fitted through the letterbox. Following the instructions I was able to do the test within 20 mins, including the 10 min wait time for the test... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Slight delay in arrival due to demand. Instructions weren’t entirely clear to open the sealed pouch to find the qr code. After that test was simple to carry out. Hopefully it’s accurate an overall... See more
Company replied
Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... See more
Company replied
Very impressed with the test details much better then the GP which just gives you one number Pro Doc gives you good and bad cholesterol and breaks it down so I can understand in layman’s terms. I feel... See more
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Company details
Written by the company
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Contact info
United Kingdom
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4.3
Excellent
290 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately the test didn't work for…
Unfortunately the test didn't work for me even though I'm used to taking blood tests for diabetes (glucose). It's a great idea and wouldn't neglect it on one outcome. I do however ever have regular blood tests through the doctors mainly for rheumatology blood full count is taken which I have full access to.
February 16, 2026
Unprompted review
Reply from PocDoc
Hi Michael,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support
It arrived promptly and was a good…
It arrived promptly and was a good experience frim the start to the finish with the results.
February 12, 2026
Unprompted review
Reply from PocDoc
Mrs P.E.
Thank you so much for your kind review!
We’re delighted to hear your kit arrived promptly and that you had a positive experience from start to finish, right through to receiving your results.
Providing a smooth and reliable journey is exactly what we aim for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
I have a third test due to be delivered…
I have a third test due to be delivered as the 1st 2 failed. Apparently my photos of the test were too blurry. It's very difficult to photograph the test results as you cannot use the flash or camera light. Would not recommend, easier to see your doctor. Really disappointed as would have been an amazingly easy alternative to making a GP appointment. Test kit really easy to understand and use. Just the photo part, therefore actually getting results was a let down. Would be better with a guide of how to read your own results.
February 26, 2026
Unprompted review
Reply from PocDoc
Hi Gez,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support
Very easy to use
Very easy to use, all equipment packaged well. Easy to follow instructions and comprehensive results in a few minutes. Would definitely recommend.
February 25, 2026
Unprompted review
Reply from PocDoc
Hi Karen,
Thank you so much for your fantastic review!
We’re delighted to hear you found the kit easy to use, well packaged, and supported by clear instructions.
It’s great to know the comprehensive results were available within just a few minutes and that you’d definitely recommend us — that truly means a lot.
We appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Life changing
To be part of such a widespread movement to understand the human body on both an individual and as a mass across all people and backgrounds I could not wait and felt that finally we could make a change for the better. It was just a simple finger prick test that highlighted certain aspects of my blood count that outlined my health. The knowledge gained has already been used to treat medical conditions around the whole world helping patients and medical teams endlessly. I was contacted by different people at different stages that were offering help and support to change for the better and I am so so grateful.
February 28, 2025
Unprompted review
Reply from PocDoc
Hi Danny,
Thank you so much for sharing your experience. We’re really pleased to hear the PocDoc test was helpful and supported you in getting onto the right path.
It’s great to know the process felt straightforward and that you felt supported along the way. That’s exactly what we aim to provide — clear insight and encouragement to take positive next steps.
We truly appreciate you taking the time to leave your feedback.
Kind regards,
PocDoc Support Team
Fairly easy to use and re assured by my…
Fairly easy to use and re assured by my result 4.4 however coincidentally then had one taken at the GP a month later and it was 6.4. So questioning the accuracy of both sets of results.
December 10, 2025
Unprompted review
Reply from PocDoc
Hi Lou,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com to allow us to look into this for you?
Thank you.
PocDoc Support
Easy to use and quick results
Easy to use and quick results. Much easier than visiting a doctor as can all be done from home.
June 28, 2025
Unprompted review
Reply from PocDoc
Hi Dicky,
Thank you so much for your great review!
We’re delighted to hear you found the test easy to use and that your results processed quickly.
It’s wonderful to know being able to do everything from home made it more convenient for you. Making health checks simpler and more accessible is exactly what we aim to do.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Trustworthy company
Trustworthy company, keeps you updated when you order from them. Follow up made after that. Reliable supplier and service provider. Well recommended!
February 3, 2026
Unprompted review
Reply from PocDoc
Hi Sjdon,
Thank you so much for your fantastic review!
We’re delighted to hear you found us trustworthy and appreciated the updates and follow-up after your order.
Providing a reliable service and keeping our customers informed every step of the way is incredibly important to us. Your recommendation truly means a great deal.
Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Great product quick and easy to use at…
Great product quick and easy to use at home with fast results
February 10, 2026
Unprompted review
Reply from PocDoc
Hi Lisa,
Thank you so much for your great review!
We’re delighted to hear you found the product quick and easy to use at home, with fast results.
Providing a simple and efficient way to check your health is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Never happened the lancet didn’t work
February 2, 2026
Unprompted review
Reply from PocDoc
Hi David,
Thank you for brining this to our attention. We will arrange a free replacement for you.
Would you email support@mypocdoc.com so that we can help?
Kind regards
PocDoc Support
Simple to use and clear results through…
Simple to use and clear results through the app.
February 17, 2026
Unprompted review
Reply from PocDoc
Hi Chris,
Thank you so much for your kind review! We’re delighted to hear you found the test simple to use and the results clear within the app.
Making everything straightforward and easy to understand is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Very swift and effective service…
Very swift and effective service results easy to get and understand. Would most definitely use again
November 6, 2025
Unprompted review
Reply from PocDoc
Hi John,
Thank you so much for your fantastic review! We’re delighted to hear you found the service swift and effective, with results that were easy to access and understand.
It’s wonderful to know you’d most definitely use us again — that truly means a lot to us. Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy to use and quick results
November 18, 2025
Unprompted review
Reply from PocDoc
Hi Rob,
Thank you so much for your great review!
We’re delighted to hear you found the test easy to use and that your results were delivered quickly.
Providing a simple and efficient experience is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Really happy with my experience on the…
Really happy with my experience on the at home heart test really simple and easy to do and the results was incredible and the team was very helpful highly recommended
February 16, 2026
Unprompted review
Reply from PocDoc
Hi Owen,
Thank you so much for your wonderful review!
We’re delighted to hear you were really happy with your at-home heart test experience and found it simple and easy to complete.
It’s great to know you found the results helpful and that our team was able to support you along the way. Your recommendation truly means a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Now this is a handy thing to have if…
Now this is a handy thing to have if you are too busy to get into the drs and you want to check your bloods it's super easy to use and only takes a few minutes to get the results, this could save your life and you can't put a price on your health.
February 11, 2026
Unprompted review
Reply from PocDoc
Hi Gill,
Thank you so much for your powerful review!
We’re really pleased to hear you found the test handy and convenient, especially when getting to the doctors isn’t always easy.
It’s great to know you found it super easy to use and appreciated how quickly you received your results. Being able to check important health markers in just a few minutes can make a real difference.
We truly value you taking the time to share your experience and perspective.
Kind regards,
PocDoc Support Team
Reply from PocDoc
Hi Judith,
Thank you so much for your kind review!
We’re delighted to hear you found the test easy to use and very informative.
Providing clear, helpful insights in a simple way is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Results differed from GP's
The results (lipid profile) were different from the bloods I got done at the doctors. The process of taking the blood myself was also unpleasant. This was more than two years ago. (Trustpilot didn't allow me to mark it as more than a year before.) Hopefully they've improved or my imprecise results aren't the norm. N.B. This might say unprompted review but I've had two emails from PocDoc asking for it.
March 1, 2025
Unprompted review
Reply from PocDoc
Hi Paul,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Thank you.
PocDoc Support Team
Self care
I had an issue with my first device and they quickly sent another one. It was really easy to use and the results were instant.
A great mini check up
February 23, 2026
Unprompted review
Reply from PocDoc
Hi Laura,
Thank you so much for sharing your experience.
We’re sorry there was an issue with your first device, but we’re really pleased we could resolve it quickly for you. It’s great to hear that you found the replacement easy to use and that receiving your results straight away made it feel like a helpful mini check-up.
If you ever have any questions or need any further support, please don’t hesitate to contact us at support@mypocdoc.com
— we’re always happy to help.
Thank you for taking the time to leave feedback - we really appreciate it.
Kind regards,
PocDoc Support
Fantastic products
Fantastic products. The support is amazing should you need it.
Instructions easy to follow.
February 28, 2026
Unprompted review
Reply from PocDoc
Hi Alan,
Thank you so much for your fantastic review!
We’re delighted to hear you’re pleased with the product and found the instructions easy to follow.
It’s especially great to know you felt supported — our team is always here if you need us. Your kind words truly mean a lot.
Kind regards,
PocDoc Support Team
Super straightforward to use
Super straightforward to use. Results came quickly and were easy to understand. Would definitely recommend to others.
February 28, 2026
Unprompted review
Reply from PocDoc
Hi Katie,
Thank you so much for your fantastic review!
We’re delighted to hear you found the test super straightforward to use and that your results came through quickly and were easy to understand.
It’s wonderful to know you’d definitely recommend us to others — that truly means a lot.
We really appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
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