I ordered a necklace as a birthday gift, it arrived fast. The customer service was helpful and kind. I would definitely order again in case!
Namefully
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See what reviewers are saying
MO MONA JEWELLERY, IRELAND. Without a doubt, the worst customer service I have ever encountered. Order placed February, finally got refund granted today 23.06.19 via PayPal dispute (Mo Mona did not r... See more
I ordered two Carrie necklaces from this company a few weeks ago. I emailed the company to find out certain information on my order, which looked incorrect. I've sent several emails to several of thei... See more
Company replied
My daughter ordered me a very special necklace for my birthday a month ago. Needless to say the necklace has not arrived but of course payment was taken. She has sent a number of emails ensuring ab... See more
Company replied
Company details
Information provided by various external sources
Namefully is a modern balance of the best that the old and new jewelry worlds have to offer, and the result is the Internet’s leading name necklace and name jewelry retailer today. A place where the unparalleled mom-n-pop shop commitment to customer service meets the efficiency of today's leading Internet enterprises. Where the attention to detail that only old school jewelers can appreciate encounters the style of the world's leading design houses.
Contact info
3501 West 57th Street, Sioux Falls, South Dakota 57108, United States
- 1-800-972-1281
- support@namefully.com
- namefully.com
I ordered a necklace as a birthday…
I ordered a necklace as a birthday gift, it arrived fast. The customer service was helpful and kind. I would definitely order again in case!
This shop is a scam!
This shop is a scam!! I ordered from them in May, and my order hasn't arrived ever since, and I also never got my money back. If you plan to order here, please don't. This is a scam!
Over a year waiting - Disgraceful
Over a year waiting, did have contact saying there was such a large uptake on product, but never received the 3 necklaces. I have emailed both contacts that I had again but radio silence.
Please avoid Celtic Collective/ Mo Mona
Please avoid, it is a known scam. Now operating under Celtic Collective, previously Mo Mona. Fortunately I obtained a refund through Paypal.
Absolute scam ordered in may now August…
Absolute scam ordered in may now August no sign of anything and can't even contact them about it. sent messages and emails with no reply avoid at all costs
Waiting now 4 months a scam!!!
Shocking customer service ordered in…
Shocking customer service ordered in May no reply to any emails web site gone now cant believe i fell for this scam BUYER BEWARE!!!!
This site is a scam ordered from them…
Mo mona Ireland is a scam ordered from them in April never received my order and never got my money back don't order from this site
REALLY BAD CUSTOMER SERVICE
REALLY BAD CUSTOMER SERVICE. AVOID
this site is worst ive ever seen.ordered a necklace in April, now July and no sign. Sent emails with no reply. absolute disgrace. avoid this site like the plague unless you want to be messed around with.
MoMona Jewellery Ireland
They try to hide their scam behind all kind of excuses, name changes, management changes etc but don't be fooled as I was. Ordered 2 necklaces in April, one for a milestone birthday... still waiting for them to arrive. They said it is a special design, and they donate money to Focus Ireland if you buy one. Their advert came up on Instagram. Long wait, no necklaces... Excuses, one after another, emails, in the meantime still no sign of the necklaces. No clear explanation for delay. Family business, my eye, family of scam artists more like it. Very disappointed!
MO MONA JEWELLERY, IRELAND.
A blatant scam shop I have never met, I ordered from March 1 according to the information on the item to be pre-ordered and the goods will be delivered in mid-April, but at the end of April I don't When I received the item, I emailed it many times, finally being told that I had to wait for another 2 months because of production problems and they said I would send it to me at the end of June, but until now In mid-July, I still did not receive information about my order. One item had to wait nearly five months, while I paid it completely, I said if I didn't have the goods, please return the money I paid before but they still didn't return it to me, doing business like irresponsibly, I hope people do not buy Mo mona jewelry without letting them cheat, people should boycott them.
Waiting a month for my order a birthday…
Waiting a month for my order a birthday present had to purchase something else told there are delays very disappointing wanted to order more but lost any trust in them now
MO MONA JEWELLERY - AVOID
MO MONA JEWELLERY, IRELAND.
Without a doubt, the worst customer service I have ever encountered. Order placed February, finally got refund granted today 23.06.19 via PayPal dispute (Mo Mona did not respond to PayPal either). Virtually zero customer service, just computer generated sob stories regarding delays. Online chat on their website is a joke, 11 emails - not one reply. This company should be avoided at all costs. DO NOT BUY FROM MO MONA.
MOMONA JEWELRY IRELAND
MOMONA JEWELRY IRELAND
I ordered a watch set from this site over 4 months ago, no sign of it, try to get in touch with them and it's impossible. I do advise people to stay away from it as this "Family Running Company" it's a scam.
This is for mo Mona jewellery
This is for mo Mona jewellery. I ordered a necklace a month ago. Absolutely zero sign of it. Never ever order from this website!!!!
This is for MO MOANA IRELAND
This is forr MO MOANA IRELAND. I ordered Oct/ nov 2018. Got part of ordered items. Now March, nearly April, had to send a pic of what i recvd, plus the order numbers.. And still i have not recvd my MISSING items. Am sure there is more than one person who deals with Customer services in this company. Does their merchandise come from China cos it seems to take a very long time to deliver from Southern Ireland to Northern Ireland. totally not the Service i expect when buying. After all my Money is not in my bank for these missng items. MO MOANA HAS IT.
Wrong reviews showing up on Google
These are reviews for a USA jewellery company called "Namefully" and do not reflect the reviews for Mo Mona Jewellery which is an Irish Family Business
Scam!
Ordered my necklace at the end of September. I had not received it so I decided to check the tracking. My package has been sitting in Tel Aviv despite the fact I live in Dublin?! Why was my package shipped to Tel Aviv?! I have attempted to contact them numerous times. Avoid this company like the plague.
I ordered in June.
I ordered in June.. it is now October.. still no sign of my order. Email said it would be here today the 17th Oct. It's obvious they are waiting for products to come for China!! Be quicker to order off ali express!!
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