Namefully 

As many of the other reviews here have mentioned the unprofessionalism and lack of customer service with this company is astonishing. I placed an order 3 weeks ago and have not been able to get a hold of anybody to tell me where my order is. They offer live chat yet nobody is ever available. They do not reply to emails. Needless to say I've had enough and I will be calling my credit card company today to dispute.

I ordered a custom dog tag necklace on the 21st of DEC and paid for what the express shipping said 2-4 days shipping. It's now Christmas and I haven't received anything. When I checked my receipt it said i purchased the 24.99 express shipping but the dates had changed to 5-10 business days (standard shipping). I called twice on the 23rd being admittedly relatively impatient and no customer service was available. I emailed twice, and had no response. On the 24th I called twice again and their were no customer service available. This morning, the 25th, growing increasingly frustrated for the lack of response I called twice more trying every department available on the menu and again no service was available! This is ridiculous and I can understand the holidays are busy and I'm sure in not the only one calling but the website says it's 24/7 I've called and emailed for an "immediate response" tried the love chat and NOTHING! The moment and I mean the INSTANT I get my order or a damn call/email back I will be demanding I get my money back and send their trash back to them!

PLACED ORDER 12/6...NO WHERE WAS IT MENTIONED THAT PRODUCTS COME FROM ISRAEL. ITEM HAS BEEN SHIPPED...BUT HAVE BE ADVISED IT COULD TAKES WEEKS TO GET THROUGH CUSTOMS. WOULD NOT HAVE ORDERED IF I KNEW IT WAS NOT DONE HERE IN THE USA. VERY DISAPPOINTED!!!

Took much longer than told for the delivery and it looks like a cheap plastics with poor cuts. The earings don't match and don't look like metal at all. They look like 15 dollar quality not 70 . Very disappointed

I ordered my necklace on November 8 and received a shipment confirmation on the 15th. It is now December 5th and not only have I not received my order, but the last update on its shipping was November 20, meaning that my necklace has been sitting in the post office/UPS (I'm not sure who they use) for three weeks. Not only that, but the tracking website is all in Russian (a huge inconveniece to those who don't speak it) and they never get back to your emails. They also put the wrong zipcode on my shipping address and there's no way I can change it. If I do not receive either a refund or my package by Christmas, I will be seeking legal action against them (which is very possible).

I thought this website looked very professional and I checked delivery instructions to make sure the earrings were delivered in time for a birthday present. Well order was placed beginning of October and I am still waiting today (17 November) and in seems to be excuse after excuse. Do not use if you want a fast turnaround, taken money but no product.

Paid £36 for a ring with a name on it and only had one out of the 5 letters cut correctly... Have emailed them with pictures but no reply..

The chain is not strong at all, I accidentally tugged on it when changing my clothes and it snapped and cannot be repaired easily. Annoyed that I spent £20 on something worth a lot less.

Arhg! So frustrating after waiting a really long time and even contacted the company on two occasions what my packages where about a and they couldn't locate it or help me because the system to track it was down. My necklace finally arrived. It cost $91 and looks like I could of brought it from a fair for $15. It's flimsy, and the letters aren't clear at all, it looks cheap and it's super disappointing. Expensive I wish I hadn't purchased from this company.

Really lovely jewellery and very quick delivery. Thank you

This a horrible, overpriced company. They wouldn't offer a refund as it was outside the guarantee. They offered 10% off my next purchase, as if I would buy anything from them again. That's £90 down the drain. Really flimsy, tacky quality. Definitely don't buy from this company!

Thank you Namefully! I will recommend you to all my friends! My daughter loves her birthday present!

Absolutely love the necklace. I am definitely buying from Namefully again. Just know that the delivery might take a little longer than you expect but so worthy waiting.

very nice necklace, fast delivery

I bought from Namefully about a year ago. I'm a bot surprised to being contacted now for a review.
In any event the transaction went smoothly and the product looked really good.

We ordered on November 30th and received the package on January 4th. We were assured many times that we would receive it by the 19th of December. Product was fine but we would have never ordered if we knew it would take so long. It was from my mothers 75th birthday. Product came from Israel and was not shipped for 10 days and did not arrive in the US for 20 days then customs- so problem was in shipping method from Israel to the US and the slowness of getting the package out.

I ordered the "Ramzi" (customized to "Saaid" in Arabic) name necklace with a February amethyst birthstone in white gold. Quick delivery to France. The necklace looks great. Very nice craftsmanship, high quality.

I ordered a yellow gold diamond shaped monogram necklace.
I had a business trip coming up so I contacted them and they upgraded my shipping. Eventually somehow my order got delayed by FedEx and I ended up leaving to Hong Kong without getting my order prior to my departure. Namefully's customer service reps literally jumped through hoops contacting FedEx to redirect the package accordingly. They were very responsive, professional and friendly.
I ended up receiving my order in Hong Kong. I looks great! I highly recommend this company. 5 stars both for the product and for the level of service.

The necklace that I bought from Namefully arrived on time and was as expected. Don't have much more to say.

arrived in 4 days, very nicely packed.
thumbs up!