Phone arrived in reasonable time well packaged. Purchased screen protector as well which was installed too. Bought new Samsung S26 Ultra, black was only option available for new purchase at the time b... See more
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Review summary
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I've purchased my last 3 phones through Ozmobiles, and each time the experience has been excellent. Why pay full price for a brand new phone when you can get the next best thing at a quality price... See more
Company replied
Excellent customer service and excellent quality phones! I’ve just purchased my third refurbished iPhone, all have been marked with excellent quality and they have all been amazing! Worked perfectly,... See more
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Purchased an Apple Watch Ultra Series 3 refurbished. Item arrived in 1-2 days and is in absolute mint condition. Set up and now running faultlessly for almost a month. Upgraded from the Series 1. Lov... See more
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Company details
About OzMobiles
Written by the company
About Us
OzMobiles is a 100% Australian owned and operated online mobile store. We specialise in the sale of discounted new, used and ex-demo phones, as well as a wide selection of mobile phone accessories. All of our smartphones are sourced locally in Australia, and we take pride in reducing the footprint of electronic waste by extending the life-cycle of technology.Our Range
Contact info
Melbourne, Australia
- https://help.ozmobiles.com.au/hc/en-us
- ozmobiles.com.au
4.8
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Reply from OzMobiles
Your feedback is highly valued and we'll do our best to continue providing customers with fast transactions and quality devices in the future.
If you seek our services again, don't hesitate to get in touch with us.
Best Regards,
OzMobiles
Phone arrived reasonable time just as Described…
Phone arrived in reasonable time well packaged. Purchased screen protector as well which was installed too. Bought new Samsung S26 Ultra, black was only option available for new purchase at the time but that's ok, always put cover on for protection.
July 2, 2026
Reply from OzMobiles
We are happy to hear that you are satisfied with the phone's quality and that the packaging it arrived in has met your standards.
Your favorable notion regarding the purchased phone and screen protector are appreciated.
We send our gratitude for your 5-star rating and if you seek another device to purchase in the future, we'd be delighted to serve you again. 😊
Best Regards,
OzMobiles
Happy with service and delivery
Happy with service and delivery
Phones are great thank you
July 4, 2026
Reply from OzMobiles
Thank you for sharing your positive experience! ❤
We're delighted to hear that you found our delivery swift and our offered phones great.
Your pleasant notion of our work is greatly appreciated and we look forward to serving you again! 😊
Best regards,
OzMobiles
I had a few questions around the…
I had a few questions around the products. The responses were clear and communication was easy
July 4, 2026
Reply from OzMobiles
We are glad that our given information has been of utmost help during your transaction with us.
If you seek another product, feel free to browse through our selection and we'd be delighted to provide you with efficient and clear assistance. ❤
Thank you very much and until next time!
Best Regards,
OzMobiles
I bought a iPhone 12 and it was great…
I bought a iPhone 12 and it was great and good price.
June 19, 2026
Reply from OzMobiles
We are happy to hear that you are satisfied with the iPhone 12's quality.
Your favorable notion of our business is appreciated and we send our gratitude for your 5-star rating! ❤
If you seek another phone to purchase in the future, we'd be delighted to serve you again. 😊
Best Regards,
OzMobiles
Great product and customer service
It was a simple and easy process purchasing from Oz Mobiles. The phone was delivered within the time frame as quoted. They provided excellent customer service.
I have purchased from Oz Mobiles before and would be happy to use them again.
July 4, 2026
Reply from OzMobiles
We send our appreciation for your 5-star rating! ❤
Your feedback is greatly valued and we thank you for sharing your favorable impression of our procedures.
We offer a variety of products complete with specifications, features, and reviews on our website so if you seek any device, feel free to browse through our selection.
Thank you very much!
Best Regards,
OzMobiles
Great product
Ordered a IPhone 15 pro max / exceptional condition. The phone is exactly as described, perfect condition. The ordering process was very simple. Highly recommend OzMobiles.
July 4, 2026
Reply from OzMobiles
Thank you for your support of our products and services, and the 5★ rating you've given!
Your feedback about our work and recommendation of our business is highly valued and we will see to it that we provide you with exquisite assistance again in the future.
We are looking forward to doing business with you!
Best Regards,
OzMobiles
Always happy
We have been buying our phones from OzMobiles for years now. Never had any issues. Good quality phones, always as described and with great communications. Thanks OzMobiles.
June 26, 2026
Reply from OzMobiles
Thank you for trusting us and we are grateful for the 5★ rating you gave!
We are glad to have always provided a satisfactory experience for you here at OzMobiles through our swift delivery, and quality products.
If you seek another product to purchase in the future, feel free to browse through our selection and we'd be happy to assist you again!
Best Regards,
OzMobiles
I received my refurbished IPad very…
I received my refurbished IPad very quickly and I’m super happy with it.
July 4, 2026
Reply from OzMobiles
We greatly appreciate the 5★ rating you've given!
We are thrilled to have given you excellent and swift service and we hope to be in business with you again.
Thank you very much!
Best Regards,
OzMobiles
The best service
The best service, very fast and the device is exactly like new.,
Thank you very much Ozmobile
June 26, 2026
Reply from OzMobiles
Thank you for choosing Ozmobiles! 😊
Your 5★ rating means a lot to us, and we are glad to hear that you were satisfied with the phone you got from our selection.
We'll do our best to continue providing an exceptional experience here at OzMobiles.
Thank you very much! ❤
Best Regards,
OzMobiles
All super easy but I didnt opt for the…
All super easy but I didnt opt for the new battery and am kind of regretting my choices as my phone dies faster than my old crappy I phone.
June 24, 2026
Reply from OzMobiles
Thanks for your review! We're sorry to hear you're having trouble with the battery life. Keep an eye out—our customer service team will be reaching out to you shortly to help.
I bought the iPhone 16 pro Max phone…
I bought the iPhone 16 pro Max phone which was fine. this is the 3rd iphone over a long period which i have brought from aussie mobile and the phones always arrive on time and work perfectly. Had a little problem with the screen protector this time but after contacting Jess it was quickly rectified. I would highly recommend these guys.
July 2, 2026
Reply from OzMobiles
Thanks for your review, and we’re sorry to hear about the issue with your screen protector. We process all support requests through an online ticketing system on our website rather than a direct email address, which is likely where the confusion occurred. Our customer service team has already reached out to you directly to help make this right!
Reply from OzMobiles
We are thankful for your kind feedback.
Your review and appreciation of our communication and delivery services is valued.
Hoping to serve you again!
Best Regards,
OzMobiles
you did your job so all was fine👍
July 3, 2026
Reply from OzMobiles
Thank you for your 5★ rating!
We're happy to hear that you are satisfied with our offered services.
Until next time! ❤
Best Regards,
OzMobiles
Reply from OzMobiles
Thank you for sharing your positive impression of our business.
We are delighted that our delivery services have provided you with satisfaction.
Until next time!
Best Regards,
OzMobiles
Good website and fast delivery
June 25, 2026
Reply from OzMobiles
Thank you for your 5-star rating! ❤
We're delighted to hear that you found our website to be admirable and we appreciate your positive impression of our delivery services.
Looking forward to serving you again! 😊
Best regards,
OzMobiles
Amazing service and communication.
July 6, 2026
Reply from OzMobiles
We are glad to hear about your satisfaction with our services. 😊
Your 5★ rating means a lot to us, and we'll do our best to continue providing excellent communication, and service here at OzMobiles.
Thank you very much!
Best Regards,
OzMobiles
It is what it was advertised so I’m…
It is what it was advertised so I’m very happy and hopeful that it will stand the test of time
June 26, 2026
Reply from OzMobiles
Thank you for sharing your positive impression of our business.
We are delighted to have presented you with a device that is to your liking and rest assured that we'll do our best to continue providing quality products and trustworthy service in the future.
Until next time!
Best Regards,
OzMobiles
Reply from OzMobiles
Thank you for the 5★ rating you've given.
We truly appreciate your support and look forward to serving you again in the future!
Best Regards,
OzMobiles
Very satisfied 👍
My experience was great jumped on the website scrolled through the different types of iPhone 17 phone covers I was looking for a strong durable case as I work in construction it cops a beating found one that was waterproof dust proof and strong and value for money to place the order on the website was easy
And it was delivered in a few days
I have been using it for about 8 months it has held up I am due for a new one soon as the plastic screen it a little scratched from concrete on my fingers as I said it cops a beating
But my phone inside still looks brand new 👍👍
From me
This review is based on my first cover
I think I bought my second one in June same cover as the first
June 25, 2026
Reply from OzMobiles
We thank you for sharing your experience with us!
We are delighted to hear that your first case handled the tough conditions of your construction work so well and kept your iPhone looking like new, even after months of heavy use.
We're also thrilled that you found the ordering process simple and that your case arrived quickly. Knowing you were happy enough to purchase the same case again is truly appreciated.
Thanks again for your continued support.
We hope your new case serves you just as well, and we're always here if you need anything in the future!
Best Regards,
OzMobiles
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