Paypal Reviews 

PayPal works as it should, buyer protection in my situation, was used against a problematic and not so nice situation, PayPal went through all documentation and did a full refund. Thank you.

I opened a paypal cashback mastercard last year. A few months ago, someone added his name to my card and withdrew about $1600 from my account. I disputed this and was told by paypal that it was a personal transaction so they would not refund the money. They would only ask the person to give the money back. Obviously, the person did not give the money back, and I had to pay it. Then paypal sends me a letter saying they were closing my account because of too many disputed transactions. I did not mind closing the account as I was going to close it anyway due to their insufficient security, but I was looking forward to closing it myself as soon as I paid it off. Years ago I had trouble with paypal (not the credit card) but was hoping they had gotten better. I would strongly discourage anyone from opening a credit card with paypal, and I plan on closing my regular account with them as well.

I am trying to buy a specialist telescope adapter from a German online retailer. They have ‘PayPal’ involved in the financial transaction AND that ‘company’ decides if I can comp,etc the transaction or not. Several times now I have tried AND yes PayPal systems just stop and kick me back to the retailer with no reason etc. it’s as though they don’t want to process the transaction and I and the retailer lose! Absolutely useless!

One of the worst customer experiences that I've had with PayPal providing cover to scam artists, closing my account

I'm mostly happy with PayPal for 25 yes or more now . But in the last few months I had to open 2 disputes with a seller. 1st one eventually got sorted after a lot of going back and forward... But the second one was worse. When open a dispute they go get information from the seller. And come back for more information from you . Fair enough.. but I'd told them I was not shipping back the item because the last time with the same seller I paid €25 shipping cost back to china for a €10 item . The company didn't refund me like they had said in emails they would but instead gave me a tokens/voucher. So this time I told PayPal this again and told them I will not ship back .. but since then they are asking me for more info because the seller wants it shipped back ( it's €5 ) and will cost €20 to ship back. But I can't reply to PayPal because of there system. It's asking for shipping number and tracking number. Which I don't have obviously don't have.. so I can't reply.. for a €5 I'll give up . But it's wrong. Thanks AliExpress

Dear Sirs,

YouTube has improperly charged me for a payment I never authorized, even though it was available via credit card.

According to the email sent by YouTube, the payment was refused because it was in that payment method, and it was not allowed because I was not interested in continuing at the moment.

This is fraud.
A complaint was filed with PayPal, but it was simply closed.

They say it can be reopened, but this is false and only shows the arrogance of these companies, where dishonesty seems to be defending supposed interests.

Sincerely,

João Vieira

All i am trying to do over the last month is change my mobile number as the old one is gone . I try to put in the new number and it will not take in without confirming with the old mobile number . I have completed a formal complaint and it still is not changed . I am in and out out of hospital i am very vulnerable and i cannot get through to them on AI and the Humans are nor helpful either

I bought a small coolizi aircon unit ,it does not work. It's a weak wall fan I bought it through PayPal I asked for my money back
paypal said I have no case .I understood you can return an item within a time limit and get a refund by law,
What is the purpose of Paypal

Don’t trust them just took a payment for something that was cancelled issued a refund but then took it back claiming it balances out as one payment one refund but in my bank account it show two payments and one refund. Even showed them screenshots of everything and they said I was wrong

Rubbish!Dont use it!
I even went into the bank & could NOT be assisted!I reached out to an agent online, paypal's own agent could not help me. Finally, I uploaded my ID & they still closed my case without resolving it.Months later, they have captured my money for themselves. They must be really wealthy all the money capturing schemes they are doing.

Diabolical! Absolutely the worse experiences and waste of my time. They are charing me for things I haven't purchased and no one seems to be able to give me a proper response and every month I have been calling and trying to resolve and every month I get a different answer from their incompetent customer service. And they keep adding interest on a purchase I never made!!!!

Very bad support, for unknown reasons we can login to our company account, and they are telling it ok wait for 2 days... We cant stop our bussiness it must be solved right now!

I have used PayPal for years with no problems. Recently I noticed a charge I did not make. A company called achtech for muscle booster. I'm 67 years old.I've never heard of the company or ordered any muscle booster.
I tried to contact PayPal, but of course could only talk to AI. Sent a message about the charge saying it was fraudulent. Got a email back from PayPal saying they had investigated and found no evidence of fraud! Talked to my bank. They suggested closing my checking account and opening a new one since my current account was compromised. I did so. Have spent 2 days contacting all companies involved with automatic payments on the old account, and I'm not near finnished.
Today I checked my email- an email from PayPal saying they had PAID THE FRADULENT CHARGE OUT OF MY PAYPAL BALANCE!!!! AFTER I had told them the charge wad fradulent!!!
Fought my way to speaking with a human (after 30 minutes on hold) in a foreign country. She was unable to help. Spoke with her supervisor- result , they will " appeal my case".
My advice - go with any company but paypal.

I have an acount with them for 13 years, I swear by them to anyone that is looking for a starting point to be financially responsible. I used their credit card, savings and now, after supporting a creator on a crowd funding site that they themselves have a partnership with, banned my account over $5. To make it worse, it's the first week of the month. You know, the first week to pay rent, utilities, and phone carrier. They are holding hostage my $6k which is all the money I have over $5.

There needs to be a petition that fines 3rd party payment processors from preventing people having access to their money. To many, that is their life savings. Fine them per account and for each day they refuse to knock it off, triple the fines. Make them have the fear of God, get sued by their shareholders for acting a fool, and be made example of for the rest of history. They are no more than thieves and deserve to have this blackmark on their resume when they go apply to McDonald's.

Close your PayPal accounts people. You cannot trust them. They would rather burn their own business to the ground than to do what is right.

I disputed two payments with PayPal as I’d bought items that were missing pieces. I opened a dispute, paid return postage, gave the tracking. My items got stuck in customs and only the addressee could release them which they wouldn’t do! PayPal denied one claim because they said the return hadn’t reached the seller but they went in favour of my second dispute even though these were exactly same. How can you deny one and go in favour with the other. They have done anything but help and when I’m trying to complain they keep saying my complaint is denied, I’ve waited over a week for a supervisor to call and still no one has…Not good customer service!!

To be fair, I would love to give paypal no star but I can not as they do not have option for no star . They are such a awful paypal. Try to help scammer to get money from buyer. Do not want to talk more. That’s enough for those who have had bad experience with paypal will understand

Paypal is just full of scammers, I raised a dispute about one transaction from reverselook for scamming me and my account was restricted and inspite of complainning to customer service they kept hanging my calls without help. Earlier because of scam and fraud issues i had changed my old number and updated on paypal but they still using my old number to identify me which has caused chaos. They ask you to go through security questions,email verification,then text or whatsapp i told the customer service that my old number is gone am on new number yet for 2 hours they kept taking photo id,face scan and still cant verify which was pathetic. I want my refunds for the scammed amount and am going to make a police complaint aswell about this ongoing issue.

Money was stolen from me via PayPal and when I put in a dispute I was told there was no evidence of unusual activity. No one should trust PayPal. Their rating is negative 5000.

PayPay has very poor Customer Service. I would never recommend this App to anyone. They claim to offer services to deposit money, pay bills, pay people and then they shut you down for doing just that. If I could, I would rate them a zero

Terrible platform. They have completely meaningless security checks, zero customer support, and nothing works with PayPal. The only thing you get from them is lost nerves and total stress.