I was looking to replace a thin, old, crumbling, cork bath mat. Ordering was simple, though choosing to collect from the factory nearby was a bit more complicated. The mat is thick and generously siz... See more
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The samples we received were nice so I went ahead and ordered 2 different products. On arrival 5 out of 35 of the first product were missing and 29 out of 37 of the second product were obviously d... See more
We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (grea... See more
Simply the best quality cork bath mats available. Having tried to replace an ageing cork bath mat, I was becoming frustrated with the quality of those being offered in local stores and through a certa... See more
Company details
Written by the company
Puretree Cork are the biggest quality cork flooring and worktops in the UK. Contact us today for bespoke cork flooring & wall tiles!
Contact info
Western Road, EX4 1EQ, Exeter, United Kingdom
- 01392 849116
- contact@puretreecork.com
- puretreecork.com
Hasn’t replied to negative reviews
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Lovely product
Lovely product and beautiful colour.
I only regretted the amount of plastic packaging and bubble wrap which were really not required as the fabric arrived in a box already and was not fragile, hence the 4 stars
Excellent item thickest i could find
Excellent item thickest i could find. Extremely fast delivery. Many thanks.
Excellent service top quality product
The bark arrived in perfect condition…
The bark arrived in perfect condition and the texture was better than expected.
Excellent service from Puretree Cork…
Excellent service from Puretree Cork regarding my Wicanders flooring. Good communication and quick delivery!
Thankyou for a smooth and easy buying…
Thankyou for a smooth and easy buying process. I am over the moon with the Cork i have received, and will be buying from Pure Tree Cork again!
This is the second time I have ordered…
This is the second time I have ordered from pure tree and the second time I’ve received damaged goods.
The first time the company were excellent in sorting the problem, this time it has been the polar opposite. I’ve been in touch three times to get things rectified, had to put off fitter twice and still no resolution. I’m now posting this review given the very poor service second time around.
Two deliveries and two damaged products is not a great experience, the customer service in this exchange has been really poor, promised goods would be replaced and still nothing. Not a happy customer. Will have to put fitter off for third time, again at short notice due to non delivery of promised replacements.
Would not use this company again unfortunately
Excellent product and really well…
Excellent product and really well packed. Slow dispatch however.
The tiles are great and were a decent…
The tiles are great and were a decent price.
If I had written this in the first few hours, it would have had a star knocked off for recommending cork-a-bond!
I ran out of it half way through and got another brand. That ended up in the bin and I reordered cork-a-bond again.
Its a bit tricky/ stressful to work with at first but it is actually great at the end of the day.
There should be some videos on the website or YouTube on how to use it and how to lay the flooring - but once you figure it out I think its best option.
The tiles look great when they are fitted
Excellent service
Good customer service
They were very quick and the customer service was great! Recommended
good service and great products
Love our new cork wall
Love our new cork wall!
Samples sent speedily and next day collection, great customer service
Malta champagne dekwall
Product is fabulous, wasn't too happy about expensive delivery charge but understand why they had to delivery in this way. Also wasn't happy that delivery drivers left pallet and packaging on the drive
Excellent service
Excellent service, nice staff and quick delivery. Very pleased with them.
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