Banner for RAC Mobile Mechanics

RAC Mobile Mechanics Reviews 

40,112
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 22,233 reviews, reviewers overwhelmingly had a great experience with this company. Consumers genuinely appreciate the incredible convenience of having mobile mechanics arrive right at their doorstep to handle routine vehicle services and complex repairs. Reviewers frequently highlight the exceptionally professional and friendly attitude of the staff, noting that technicians complete tasks efficiently while explaining every detail clearly. However, some people mentioned encountering frustrating challenges with the online booking system, unexpected communication gaps, and delayed or missed appointments. A small group of reviewers also described difficulties regarding missing receipt documents, unsupplied parts, or troublesome scheduling changes that required additional follow-up calls.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the convenience of having repairs... See more

Staff

Reviewers highlight positive aspects of staff, describing the mechanics as friendly, polite, and highly... See more

Customer service

Consumers find customer service to be positive, highlighting polite, efficient, and friendly technicians.... See more

Booking process

Users describe positive interactions with booking process, highlighting that online scheduling is very slick,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to have services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more

Company replied

Rated 5 out of 5 stars

Information re visit time and Named person Tom Asked him to talk me through plan of work which he did Very clean tidy worker Test -driven car Nice free gift -wipers Cost saving better price... See more

Rated 5 out of 5 stars

The Mechanic, Badge No 8580, (I didn't catch his name), phoned the evening before to give me an approximate time he was coming. He arrived on time and after an introduction he got to work straight awa... See more

Rated 5 out of 5 stars

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely u... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(40,112)

21,442 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A first class service

A first class service, every single part in a service carried out fully, also informative as to recommendations, my second serv now using the RAC mechanics, I will not use a garage again.

September 14, 2026
Rated 5 out of 5 stars

A fantastic service

A fantastic service.

I worked, my car got new brakes and a service. Totally seamless. Competitive prices, great service, friendly and helpful mechanics. All without a fuss. Would highly recommend.

September 8, 2026
Rated 5 out of 5 stars

Dave RAC mechanic

Dave RAC mechanic, explained everything before he started working so basically I had general knowledge of the job. He went ahead to advise me as to how to maintain my vehicle so to have peace of mind. Well explained guy.

September 15, 2026
Rated 5 out of 5 stars

Great experience

Great experience. Called the night before to give me a time slot for the next day. Mechanic turned up when they said they would and was friendly and professional. Really efficient service.

September 15, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. What a lovely young man, polite, knowledgeable and knows his stuff. Changed the battery in no time and checked it once it was installed.

September 15, 2026
Rated 5 out of 5 stars

Car service

Thank you for my car service today you’re mechanic (Lewis)arrived on time as this place is difficult to find most impressed with with his professionalism in carrying out the work my first time using the RAC for the service I shall use it in future
thank you

September 15, 2026
Rated 5 out of 5 stars

Great service to replace a failed Battery…

Great service to replace a failed battery, your mechanic arrived in the time frame quoted and fitted the new battery quickly. A great service offered by RAC following a callout for my car not starting on 14/09/26 by RAC breakdown service. Very competent staff on both visits, well done!

September 15, 2026
Rated 5 out of 5 stars

Arrived early

Arrived early, completed the work really quickly and was very accommodating considering I had a toddler and newborn to deal with!

September 15, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look