Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our mechanic, Martin, rang the evening before to confirm his visit & also gave an eta. He was very focused, experienced and gave us the reassurance we needed that he could fix the problem to allow us... See more
Shout out for Matt, the agent who attended to my Lexus Hybrid at Leicester Forest East on Saturday afternoon. Whilst the overall wait was longer than I would have hoped for, but it was a Saturd... See more
My mechanic arrived at the time they said they would be there, they were friendly and discussed my issue. I had two new brake pads and a new wheel sensor fitted following a previous RAC diagnostic rep... See more
Company details
About RAC Mobile Mechanics
Written by the company
As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
Why book an RAC Mobile Mechanic?
Written by the company
- We bring the garage to you
- Have your car serviced or repaired at home or work, while you get on with your day
- Fully trained mechanics
- Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
- 12-month parts guarantee
- All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.
Contact info
4.8
Excellent
40K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The mechanic was lovely and very…
The mechanic was lovely and very helpful. One problem I have NOT received the report of the service and what he did. I need it for my MOT next week. Would really appreciate receiving it soonest.
Otherwise mechanic very helpful and a nice guy.
September 10, 2026
Reply from RAC Mobile Mechanics
We're glad to hear you had a positive experience with our mechanic and found them to be very helpful. We sincerely apologise for the delay in receiving your service report, especially with your MOT approaching. We've actioned for this to be sent to you. Should you need any further support, please don't hesitate to reach out.
Very best, Brad
Arrived in the time scheduled and…
Arrived in the time scheduled and carried out the work with no issues.
September 9, 2026
Very happy with the service I had today…
Very happy with the service I had today , had a call day before with times arrived on time, nice a pleasant gent and explained everything about my car very pleased
September 10, 2026
Professional and friendly mechanics…
Professional and friendly mechanics that provided an excellent service.
September 10, 2026
Paid for a full service and a full…
Paid for a full service and a full service is NOT what I received.
Topping coolant up with tap water to not having any screen wash on his van to put in.
Terrible and I will not be using RAC to service my car ever again. Avoid
September 10, 2026
Unprompted review
Very professional and informative…
Very professional and informative technician, very pleasant and thorough.
A great example of customer care for the RAC
Thank David
September 10, 2026
Terrible company I have had mechanics…
Terrible company I have had mechanics not turn up three times and when one dod turn up told me I had been sent wrong g alternator for me then to get a message saying it wasn’t the wrong one!
Then they send a patrol instead of a mechanic and then they apologise and attempt to send another patrol?!
I called them and tell them not to send a patrol because last one said it should be a mechanic they apologise again and say they will send mechanic.
Three appointments missed for the mechanic and then they say I have refused to communicate with them despite me having numerous recording of conversations between us and emails!
Then they cancel the insurance for the hire car leaving my disabled mother with no transport!
Going through Motability to try and get them to make sense of this because this company is a complete mess
August 10, 2026
Unprompted review
Really good experience
Great communication and chap was polite, knew his stuff and just got on with it, zero hassle. Recommended
September 10, 2026
Comunication through phone calls
Comunication through phone calls, letting me know when he was arriving. Very helpfull and happy to help in any way, lori was very polite through out. Many thanks.
September 10, 2026
Unprompted review
The experience was fine …
The experience was fine not a problem at all. Finished in good time. 7nfortunately I haven't got his name.
September 3, 2026
First class engineer
he was very helpful. Very professional. Very present. Very efficient. He is definitely worth 5 star in fact he deserves more.
September 10, 2026
Would highly recommend
Would highly recommend, not overly priced very good convenient service
September 10, 2026
Got the job done…
Got the job done in just over an hour in unpleasant weather conditions. Felt sorry for him because it poured with rain throughout.
September 10, 2026
Stream line easy to you app
Stream line easy to you app
The service was carried out by a very knowledgeable person who was polite informative and very knowledgeable person
September 10, 2026
Arrived one and a half hours late…
Arrived one and a half hours late without communicating this. Appeared to be unsure what to do, stood looking at the car for a while, struggled with the job which gave me a very high level of stress, then put my car key together backwards which meant that I couldn’t lock my car
September 10, 2026
Excellent service
I have 3 call outs with the RAC mobile mechanics so far and all have been outstanding. Nice people, very knowledgeable. Quick diagnosis and repair there and then, or provide a link to book a full repair if needed. So convenient and much easier than finding a garage to take it
September 3, 2026
Competent and Polite
Punctual, very polite, competent and completed all tasks in a reasonable time frame.
September 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.