SelectQuote Reviews 

12,186
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who go above and beyond. People found the entire process to be very smooth, easy, and stress-free, with many appreciating the quick handling of requests and efficient communication. Reviewers frequently highlight the timely responses and constant updates, ensuring they were well-informed throughout their experience. However, some customers noted occasional communication issues, such as being transferred between representatives and a lack of consistent detail. A few people also experienced lengthy processes, with some policies taking several months to finalize.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

People report positive experiences with user experience, describing the overall process as smooth, fast,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the constant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Everything went very smooth. The exam was sooner than expected and the test results were also ahead of schedule. Very good communication throughout.

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Company replied

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(12,186)

1,174 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process was slow because my records…

The process was slow because my records indicated that I had a follow up test in 6months. Instead of denying my policy they pended it until after the test results. Final results my policy was approved as super preferred, so I’m extremely pleased.

July 21, 2026
Rated 5 out of 5 stars

Great price, great communication!

It was very straightforward. Although it took longer than I thought for the entire process of getting the policy approved, a representative called me several times telling where it stood at the time and what I could expect. The premium price is great for me and exactly what I was hoping for!

July 21, 2026
Rated 5 out of 5 stars

Friendly service

Friendly service
Timely assistance

July 27, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad to hear our team provided friendly service and timely assistance. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great service & value!

Prompt, professional, and courteous service has been my experience since working with SelectQuote. My review is July 2026 but have been working with this company for 5 years. They find the right solution for you at the best price and value.
A special callout to one of their professionals, Ava Maldonado. Responsive and knowledgeable, Ava represents the quality employee that brings value to any organization.

July 24, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so happy to hear about your positive experience over the past five years. It's wonderful to know that our team has consistently provided you with prompt, professional, and courteous service, finding the right solutions at the best price and value. We truly appreciate you recognizing the exceptional responsiveness and knowledge of one of our professionals. Your kind words highlight the quality we strive for in our employees and the value we aim to bring to all our clients. Thank you for your continued trust and this fantastic feedback!

Rated 5 out of 5 stars

Kind and friendly service

Kind and friendly service. Great communication and assistance throughout the entire process. Kept us constantly posted and updated as to the status of the policy at hand.

July 19, 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team provided you with kind and friendly service. We always aim for great communication and assistance, keeping you updated throughout the process. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

SelectQuote has options even if….

I like that SelectQuote has options and my agent was knowledgeable about which companies were most likely to have the best offering. I don’t have pristine health, got turned down at an agent we had been with for over 15 years, without them having alternatives. I was looking to protect my family home should something happen to me, my agent at SelectQuote is making that possible.

July 24, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our agent was able to provide you with excellent options and knowledgeable guidance, especially after a challenging experience elsewhere. It's wonderful to know that we are helping you protect your family home. We truly appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

I am very pleased with my experience

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate everyone that was involved in the process that made it super easy and quick. I highly recommend SelectQuote.

July 18, 2026
SelectQuote logo

Reply from SelectQuote

We are so happy to hear about your positive experience with us! It's wonderful to know that our team was helpful and informative in finding the best options for your family. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

The representative was very helpful and…

The representative was very helpful and easy to understand the price was affordable for the coverage term and amount.

July 24, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so happy to hear our representative was helpful and that you found our pricing affordable. We appreciate your positive feedback!

Rated 5 out of 5 stars

I tried other carriers and I also used…

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what they originally quoted me! Thanks for finally giving me some peace of mind knowing my family is taken care of something happens to me and the monthly premium is not choking us.

July 18, 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that we could help you find such a great policy with Pacific Life! It's wonderful to know that we've provided you with peace of mind regarding your family's financial security, and that the monthly premium is manageable. We truly appreciate your positive feedback and are glad we could exceed your expectations.

Rated 5 out of 5 stars

Life Insurance is necessary

Protect yourself and foremost, protect your family who you will leave behind. After death your loved ones will be in tremendous grief and suffering, the last thing you want to add is financial stress and burden.

July 17, 2026
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your perspective on the importance of protecting loved ones from financial stress during difficult times. We recognize the profound impact such planning can have on families.

Rated 5 out of 5 stars

AWESOME

The process was simple.

July 17, 2026
SelectQuote logo

Reply from SelectQuote

We are glad to hear that you found our process simple. We appreciate your positive feedback.

Rated 5 out of 5 stars

Everything went very smooth

Everything went very smooth. The exam was sooner than expected and the test results were also ahead of schedule. Very good communication throughout.

July 17, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that your experience was smooth and efficient, with timely communication and results. Thank you for your kind words!

Rated 5 out of 5 stars

It was fast and very helpful

It was fast and very helpful. Thank you!

July 16, 2026
SelectQuote logo

Reply from SelectQuote

We are so happy to hear that our service was fast and very helpful for you. Thank you for your kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look