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SelectQuote Reviews 

12,638
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(12,638)

1,595 reviews in the last 12 months

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Rated 4 out of 5 stars

Correspondence was optimum

Correspondence was optimum, not too little and not overwhelming.

September 23, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our communication frequency. Thank you for your feedback.

Rated 5 out of 5 stars

You guys ROCK

You made it so easy and were very quick to respond

September 30, 2026
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Reply from SelectQuote

Thank you for the feedback. We're happy to hear that our fast communication made your experience so smooth and effortless.

Rated 5 out of 5 stars

Ask and you shall receive an answer//

Great communication, answtered all my questions. Took time to answer my questions and explained what ever I didn't understand.

September 23, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for your positive feedback about our patient communication and thorough explanations.

Rated 5 out of 5 stars

Maddie was so kind and very through and…

Maddie was so kind and very through and efficient and got my husband and I both on the best possible plans!!

October 7, 2026
Unprompted review
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Reply from SelectQuote

We are so happy to hear that your experience was so positive and that you both were guided toward the ideal options for your needs. Thank you for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

Very professional

Very professional - excellent follow-up. One stop shopping. Excellent service!

September 30, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our attentive support and convenient options. Thank you for your review.

Rated 5 out of 5 stars

The only way to buy insurance

The only way to buy insurance! Courteous staff, and quick response to questions. I highly recommend !

September 23, 2026
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Reply from SelectQuote

We are happy to hear that our team provided prompt answers and polite service during your insurance purchase. Thank you!

Rated 5 out of 5 stars

Well still waiting for quote but…

Well still waiting for quote but service to this point and follow -up has been excellent

September 29, 2026
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Reply from SelectQuote

We appreciate your great feedback. We are glad you enjoyed our attentive service, and we will get your estimate to you soon.

Rated 4 out of 5 stars

Overall it was good

Overall it was good. Just not a fan of all the same questions that had to answer at least 2X. The agent was pleasant to talk to and seemed to understand my feelings but helped me work through it

September 28, 2026
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Reply from SelectQuote

We are happy to hear that our agent provided pleasant and helpful support. Thank you for your positive feedback. We also acknowledge your frustration with repeating information, and we are working to streamline our process.

Rated 5 out of 5 stars

The agents were helpful in finding me…

The agents were helpful in finding me additional markets.

September 22, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. Thank you so much for your feedback regarding our assistance in expanding your market reach. We appreciate your business and look forward to serving you again.

Rated 4 out of 5 stars

Very good

Great, consistent follow-up. Hard to evaluate further because I don't yet have a policy.

September 29, 2026
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Reply from SelectQuote

We appreciate your positive feedback. We are glad our communication met your expectations while you consider options.

Rated 5 out of 5 stars

The staff that I dealt with were very…

The staff that I dealt with were very patient and knowledgeable. My questions were answered right away and in plain language so I never felt in the dark.

September 29, 2026
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Reply from SelectQuote

We are so glad to hear that our team was able to provide clear, patient, and knowledgeable support. It is wonderful to know that your questions were addressed promptly and that you felt fully informed throughout the process.

Rated 5 out of 5 stars

Both of the people I spoke with were…

Both of the people I spoke with were friendly and professional. The process was smooth and Chris listened and answered all my questions with patience.

September 29, 2026
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Reply from SelectQuote

We are thrilled to hear that you had such a seamless experience with our team. It is wonderful to know that our representatives took the time to listen carefully and answer all of your questions thoroughly. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Great experience all the way around

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and had me rates quoted within a few minutes. Once I asked that the insurance be put into action it only took a few days to get that completed and a call back from another representative who was equally knowledgeable and helpful in setting up my plan. Great experience all the way around and would definitely recommend to anyone looking for life insurance!! Thanks so much!!

September 21, 2026
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Reply from SelectQuote

We are happy to hear that your experience with our team was so efficient and helpful from start to finish. Thank you so much for taking the time to share your positive feedback with us and for recommending our life insurance services to others. It is wonderful to know that our representatives were able to provide prompt assistance, answer your questions knowledgeably, and get your policy established so smoothly. Our team aims to make securing coverage as straightforward and seamless as possible, so knowing that you felt supported throughout the entire process means a great deal to us. We truly appreciate your trust in our services and look forward to continuing to assist you in the future.

Rated 4 out of 5 stars

Review

Wants expected but rates were higher than original quote

September 29, 2026
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Reply from SelectQuote

We appreciate your four-star review.

Rated 5 out of 5 stars

Very easy with connection to an…

Very easy with connection to an assortment of providers.

September 28, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience connecting so seamlessly with our range of providers. Thank you for your review.

Rated 5 out of 5 stars

Great service to get insurance

Great service to get insurance

September 28, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team when securing your coverage. Thank you so much for sharing your positive feedback with us!

Rated 4 out of 5 stars

The process was smooth and the people I…

The process was smooth and the people I spoke to were knowledgeable and helpful.

September 21, 2026
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Reply from SelectQuote

It is wonderful to hear that your experience went so seamlessly and that our team provided such informative and supportive assistance throughout. We truly appreciate you sharing your feedback with us.

Rated 5 out of 5 stars

Prices were affordable and I felt…

Prices were affordable and I felt confident I was getting the best one. Salesperson was friendly and diligent about following up with details.

September 23, 2026
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Reply from SelectQuote

Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with our competitive pricing and felt secure in your decision. It is wonderful to know that our team member provided friendly service and kept you well-informed throughout the process. We truly appreciate your feedback!

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