SelectQuote Reviews 

12,216
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who make the process enjoyable and easy to understand. Many appreciate the smooth user experience, with agents providing clear communication, constant updates, and quick assistance throughout the entire process. People often highlight the efficiency and responsiveness, noting that their questions are answered patiently and thoroughly. However, some customers also noted that the process could be lengthy, taking several months to complete. A few other people also felt that communication was inconsistent, experiencing delays in responses, being transferred between multiple representatives, or having difficulty reaching someone for updates.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being friendly,... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

User experience

Clients share positive opinions on user experience, with many finding the process easy, straightforward, and... See more

Response time

Consumers find response times to be ambiguous, with some experiencing significant delays, such as waiting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more

Company replied

Rated 5 out of 5 stars

They made my experience enjoyable and very easy to understand. I appreciated the call back when I could think about things and decide with no pressure. I also appreciated that he called me back at the... See more

Rated 5 out of 5 stars

It was very straightforward. Although it took longer than I thought for the entire process of getting the policy approved, a representative called me several times telling where it stood at the time... See more

Rated 5 out of 5 stars

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate ev... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,216)

1,204 reviews in the last 12 months

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Rated 5 out of 5 stars

SelectQuote has options even if….

I like that SelectQuote has options and my agent was knowledgeable about which companies were most likely to have the best offering. I don’t have pristine health, got turned down at an agent we had been with for over 15 years, without them having alternatives. I was looking to protect my family home should something happen to me, my agent at SelectQuote is making that possible.

July 24, 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our agent was able to provide you with excellent options and knowledgeable guidance, especially after a challenging experience elsewhere. It's wonderful to know that we are helping you protect your family home. We truly appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

I am very pleased with my experience

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate everyone that was involved in the process that made it super easy and quick. I highly recommend SelectQuote.

July 18, 2026
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Reply from SelectQuote

We are so happy to hear about your positive experience with us! It's wonderful to know that our team was helpful and informative in finding the best options for your family. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

The representative was very helpful and…

The representative was very helpful and easy to understand the price was affordable for the coverage term and amount.

July 24, 2026
Unprompted review
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Reply from SelectQuote

We're so happy to hear our representative was helpful and that you found our pricing affordable. We appreciate your positive feedback!

Rated 5 out of 5 stars

I tried other carriers and I also used…

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what they originally quoted me! Thanks for finally giving me some peace of mind knowing my family is taken care of something happens to me and the monthly premium is not choking us.

July 18, 2026
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Reply from SelectQuote

We're so happy to hear that we could help you find such a great policy with Pacific Life! It's wonderful to know that we've provided you with peace of mind regarding your family's financial security, and that the monthly premium is manageable. We truly appreciate your positive feedback and are glad we could exceed your expectations.

Rated 5 out of 5 stars

Life Insurance is necessary

Protect yourself and foremost, protect your family who you will leave behind. After death your loved ones will be in tremendous grief and suffering, the last thing you want to add is financial stress and burden.

July 17, 2026
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Reply from SelectQuote

We appreciate you sharing your perspective on the importance of protecting loved ones from financial stress during difficult times. We recognize the profound impact such planning can have on families.

Rated 5 out of 5 stars

AWESOME

The process was simple.

July 17, 2026
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Reply from SelectQuote

We are glad to hear that you found our process simple. We appreciate your positive feedback.

Rated 5 out of 5 stars

Everything went very smooth

Everything went very smooth. The exam was sooner than expected and the test results were also ahead of schedule. Very good communication throughout.

July 17, 2026
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Reply from SelectQuote

We're so glad to hear that your experience was smooth and efficient, with timely communication and results. Thank you for your kind words!

Rated 5 out of 5 stars

It was fast and very helpful

It was fast and very helpful. Thank you!

July 16, 2026
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Reply from SelectQuote

We are so happy to hear that our service was fast and very helpful for you. Thank you for your kind words!

Rated 5 out of 5 stars

Select quotes had great follow-through…

Select quotes had great follow-through and constant updates letting us know how the process was coming along each week. There was no constant waiting and wondering. All were very friendly and polite.

July 15, 2026
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Reply from SelectQuote

We're so glad to hear that our regular updates and friendly team made your experience a positive one. We truly appreciate you sharing your feedback!

Rated 5 out of 5 stars

Easy process for Life Insurance

Upfront, accurate and honest, would work with them again.

July 15, 2026
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Reply from SelectQuote

We are so glad to hear that you found our approach upfront, accurate, and honest. We truly appreciate your positive feedback and look forward to working with you again!

Rated 1 out of 5 stars

When your givin a choice either email or call and you select email honor the request

I was given a choice to speak to an agent or get my quotes via email.. I specifically selected email to avoid getting nonstop calls..I never got the email and the very thing I didn't want to happen, happened the phone has been ringing since yesterday

July 21, 2026
Unprompted review
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Reply from SelectQuote

Hi Victor, thank you for the feedback. Our team is actively looking into this. Just to be sure you are not receiving any more unwanted contact, can you fill out your contact details here? www.selectquote.com/optout

Thanks!

Rated 5 out of 5 stars

You guys kept me posted and updated on…

You guys kept me posted and updated on all activity or what was needed from me. I like the fact that every person I spoke to was very clear and easy to understand. I wish ALL phone Customer Service was such.

July 15, 2026
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Reply from SelectQuote

We're so happy to hear that our communication and clarity met your expectations. It's wonderful to know our team made your experience easy to understand. Thank you for your kind words!

Rated 5 out of 5 stars

easy process very professional

as noted, excellent group of people who were involved with the process to obtain life insurance

July 15, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear our team provided excellent service during your life insurance process. We appreciate your kind words!

Rated 5 out of 5 stars

Thanks for checking-in

I had an existing policy with them, but they called to do a check-in and were able to find me a better deal! Excellent

July 10, 2026
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Reply from SelectQuote

We are so happy to hear that we were able to find you a better deal on your existing policy during our check-in call. We appreciate you sharing your positive experience!

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