Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more
Company replied
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Review summary
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Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more
Company replied
Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more
The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more
Company replied
4.5
Excellent
13K reviews
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Good communication throughout process
October 3, 2026
Reply from SelectQuote
We are glad you enjoyed your experience with our clear and consistent updates. Thank you for taking the time to share your positive feedback with us!
Some confusion waiting for results from…
Some confusion waiting for results from doctor that was never coming.Said they requested more info after speaking to Dr off after waiting several weeks was informed there was no further info to be obtained. Not sure where confusion was but no idea how 2 people on a call had 2 diffrent opinions on what was going on.
October 3, 2026
Reply from SelectQuote
We appreciate you taking the time to share your feedback and leaving us a four-star rating. We hear your frustration about the breakdown in communication and the lengthy wait time you experienced while seeking clarity on your medical updates. We are actively reviewing our internal communication processes and staff notes to ensure our team members provide clear, consistent, and accurate updates to our patients moving forward. Thank you again for helping us improve our service.
Reply from SelectQuote
Thanks for the 5 stars!
I received 2 calls from your select…
I received 2 calls from your select quote agent Steve Brooker on 9/23 and 9/30 telling me I was approved and to call him back. I called 2 on the 23rd and 28th and left messages for the agent never returned my call. I also have not received my life insurance policy from Prudential, I did sign off on accepting the policy and am waiting to see the actual policy before I cancel my original policy. Not a very good experience.
October 3, 2026
Reply from SelectQuote
Thank you for taking the time to share your feedback. We regret that our communication fell short when you tried returning calls regarding your approval, and that your paperwork from the carrier has not arrived yet. We are currently looking into the delayed callback issues with our team and checking on the status of your documentation. Your experience matters to us, and we are working to ensure your requests are handled promptly.
Quick and easy process
Quick and easy process. Great communication on where you are during the waiting period.
October 2, 2026
Reply from SelectQuote
Thank you for the wonderful 5-star review! We are so glad that our team provided smooth service and kept you updated throughout the entire process. Your feedback means a lot to us!
Reply from SelectQuote
We thank you for the feedback and are glad you found our experience straightforward.
Mostly good
Mostly good. Some of the questions could have more choices or a line for free script.
October 2, 2026
Reply from SelectQuote
We appreciate your 4-star rating and helpful feedback about adding more options and open text fields.
It was simple enough.
September 24, 2026
Reply from SelectQuote
We are happy to hear that your experience with us was easy and straightforward, and we truly appreciate your feedback.
Reply from SelectQuote
We are so glad to hear that our team provided you with wonderful assistance. Thank you for taking the time to share your positive experience with us.
The customer service team was…
The customer service team was fantastic! They keep me updated . I was not happy with the blood draw . It took three times & 1 no show to complete .
September 24, 2026
Reply from SelectQuote
We appreciate your great feedback on our support team. We also recognize your frustration with the multiple lab appointments and are addressing this with our staff.
Reply from SelectQuote
We are glad you enjoyed your experience with our smooth and quick process. Thank you so much for your positive feedback!
Jeff was very professional and knew his…
Jeff was very professional and knew his stuff
October 1, 2026
Reply from SelectQuote
We are happy to hear that our team member demonstrated great expertise and provided a seamless experience for you. Thank you for sharing your positive feedback with us.
The agent did a great job!
September 29, 2026
Reply from SelectQuote
We are so happy to hear that our representative provided you with such excellent assistance. Thank you very much for taking the time to share your positive experience with us.
I appreciated and loved the great…
I appreciated and loved the great customer service I received. Everyone was courteous, clear and good listeners to my needs.
September 23, 2026
Reply from SelectQuote
We are thrilled to hear that our team provided such attentive, polite, and clear assistance. Thank you so much for taking the time to share your wonderful experience with us!
Reply from SelectQuote
We appreciate your 4-star review and your patience while awaiting your order. We are glad you had an easygoing experience, and we are working to get everything to you as quickly as possible.
Reply from SelectQuote
We are thrilled to know that your experience was efficient and that our team's expertise met your expectations. Thank you for sharing your positive feedback with us!
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