Amazon Reviews 

Extremely bad service of late, parcels left outside in the rain, on top of random stairs, I can give so many negative examples…drivers don’t give a damn about it, too lazy to make an effort…. Disgraceful delivery service ….

Gone are the days when you could rely on a next day Amazon delivery to your actual DOOR. I live on the top 4th floor flat of a tenement building. The last three amazon deliveries I have had were left outside the security door of the building..basically in the street fir any passerby to help themselves to. The driver could not be arsed buzzing my flat to let me know he was delivering my parcel. He then blatantly lied on the Amazon app stating that he had handed the parcel to the resident...LIAR.
Amazon have become useless and I have cancelled my Prime membership. They are shit !

For the 3rd delivery in a row,the delivery person is refusing to press my door bell and just leaves my parcel outside on the wet floor. I have given delivery instructions to press my door bell but that seems to much for them! I live in a flat so anyone in my block could have taking it not to mention anyone from the street.

Once again I am waiting for my next day delivery that says it will still be delivered today but as it’s gone 9 pm at night I guess it’s not arriving . Absolutely useless
Couriers can’t be bothered to deliver if you’re out in the country and if it’s dark !!!! What’s the point of prime if it’s not delivered next day as promised . I’ve complained on many occasions but nothing is done . I really don’t know why this company bothers they are useless

Got a email to say parcel had been handed to me so I ran out the door and managed to catch courier, asked wherr my parcel was and he said I handed it to you. No you didn't you haven't even chapped my door. Oh I will go get it he said! Only to watch him go collect it from my next door neighbours house which is up for sale and currently has no tenant on it. Absolute shambles who they seem to employ at christmas time

I don't use Amazon to buy products but i do order from other companies who use the Amazon Courier service. I have had two deliveries via Amazon and both times the driver has dumped my parcel in an adjacent garden or today on a wall and in the rain. The drivers are bone idle and or really don't give a damn. The drivers are sub contracted and there is no recourse when they don't deliver correctly.
I have instructed any company i buy goods from NOT to use Amazon.

i have been ordering from SARAS FOODS my orders sent by royal mail BUT order now is being sent by amazon delivery incompetent dont care company ,ive now found out saras foods has go nowhere phone number on the site ,we are not stupid, so i no longer will order from saras foods until they have contact customer number that is answered ,and if they use amazon crapy delivery ,well they have lost my custom.AMAZON DELIVERY IS WORSE THAN EVRIE ,it asks how do you want delivery updates ,i indicate by txt ,it says enter one time code sent ,BUT IT DOESNT SEND CODE ,WHY IS AMAZON DELIVERY ALLOWED TO CONTINUE FAILING CUSTOMERS. i believe their drivers just dump smalls parcels in anyones door .

Amazon delivery drivers
When you live in an apartment block with many apartments for disabled and old people across 14 floors
They Leave simple instructions on the delivery information to delivery to the door number instead of leaving them outside in public places, busy area for 100s of people entering and leaving the building
The delivery Drivers ignore this information and tell blatant lies on the tracking details,
stating the item has been handed to a resident, downright Liars
Nor do they supply a photo of this because they are full aware that they dhould not be doing this
They ignore the large signs stating do not leave the parcels in communal areas or outside and deliver to door numbers,
The drivers are bone idle lazy and do not care about the possibility that these items are left in a place on view to everybody and giving an open invitation to be stolen
Amazon customer service and transport are fully aware after receiving complaints almost daily from about 15 people in this residence
You review every drivers performance on an email after the customer recieves the delivery notification
They have recieved thousands of bad feedback notifications from this residence alone but choose to ignore it and allow the drivers to continue putting customers paid for items at risk
Amazon make a lot of money from these people as a lot of them are old and confused about getting refunded or replacements for the missing items
Its beyond a joke
There is no care in the words customer care from Amazon these days,
The company should be ashamed of themselves and I gor one am disgusted in the ignorance and performance of the staff they employees
Julie Fisher

No matter how many times I tell Amazon where I live they still deliver to the wrong address and knowing its the wrong address try to hide my parcels in peoples back doors or sheds.

They are almost as bad as EVRI

useless dishonest incompetent company my parcel delivered to wrong address wrong city ,amazon delivery did not care,egnored me.

Delivery vans speed through our village,block gates,park on double yellow lines, they drive on paths Parked today while we was coming out and blocked our gates to go across the road to deliver, not acceptable . Sick of them so just be more cautious 20mph,double lines not 30 and 40.

Answered my door literally within 5 SECONDS of the couriers knock and he was already out my gate having left my parcel on the wet ground whilst it was raining, having also left my garden gate wide open!!!!! I'M SICK TO DEAF OF COURIER'S NOT GIVING A C%£P ABOUT THEIR CUSTOMERS PARCELS!!!!! ANY COURIERS BEHAVING LIKE THIS SHOULD BE SACKED!!!!! 😡😤

Delivery when contracted to private delivery is absolute shit and Amazon just don't give a shit either.

Delivery driver brought two parcels today which were for an address two doors away. Before we could look at the packages properly, they were gone. Two parcels we were supposed to receive today from Amazon have been marked as delivered, even though they have not been. We took these 2 parcels to our neighbours but have no idea whether our own parcels are still going to arrive at some point. This is about the fifth time this has happened over the last year. Amazon delivery services are consistently appalling. It is hard to know whether the drivers either don’t care, are not properly trained or under such pressure to do rapid deliveries that they just make recurrent mistakes. I am definitely at the point of avoiding Amazon now.

I think the problem is, some drivers clearly cannot read or don't care. I live in a cul de sac, it is tight and narrow, but on this day it was completely empty with no cars, so any van could have easily gone down, with out hassle, which the delivery guy saw. Instead he delivered to the first building and got in his van to drive off. I had been waiting outside so could see. I briskly walked up and stopped him from pulling out. He looked surprised as had sent a text saying via email, "were sorry, there was an unexpected issue with your delivery etc." Except there wasn't any issue, was there, he was caught red handed as didn't want to drive down to my block. He checked his machine and said I have it, do you want to take it. At first I was going to, but said no, if you could drive down, he said it was light. I said I would meet him at the bottom. He proceeded to roll his eyes and proceeded to drive down with me walking ahead. The box he indicated was light, had 4 big bottles of wine in it. He expected me to carry that, when he had one damn job to do. DELIVER. I got the box at the entrance from him. He then went back in his van and got a silmilar sized box out to deliver to another neighbour in the upper appartments. It is clear to me, who Amazon are employing don't want to do their job properly or can't read because English is not there first language. Yodel are the same. USELESS.
I thankfully don't have Amazon Prime and would advise anyone having similar issues to CANCEL. Amazon use to be good with deliveries now their just rubbish with Yodel.

It is a shame because some if the regular delivery people for both firms are great, it is the newbies letting their deliveries team down. Bad attitude overall.

Terrible delivery service , parcels never left in the safe place we asked for allways left in full view of the main road.
Delivery driver rings the doorbell and dumps the parcel and leaves

I order a lot from Amazon Prime and they have my safe place recorded correctly. However about 30% of drivers appear not to look at the delivery instructions, are unable to use a handle on a door or simply don’t care and leave the parcels in the rain in front of my porch door in full sight of everyone. Apparently they receive training so either the training needs to be improved or a simple on line test is required before they do out doing deliveries. Amazon also need to add another option which is what every other courier company has which is ‘Inside Enclosed Porch’. This would sort a lot of complaints and reduce theft and water damage to packages. I now return all items that are not delivered correctly and reorder and I will continue to do this until Amazon get their act together. I strongly recommend others do the same and then they may start doing something about their bad delivery record.

Amazon Shipping has been used by Airphysio to deliver three of their breather £100.98.
Amazon Shipping is lying and have NOT delivered the package

Yet again Amazon shipping don’t ring door bell when clearly home and don’t leave in open porch. Left parcel in pouring rain for everyone to see and steal. I am going to stop using companies that use Amazon. Had to return so many items damaged due to this.

Parcel was delivered to pickup store and it is there, I saw it, with my name on it, but to collect it I need a collection code which wasn't send to me. I don't have it in emails, in order history. I have spent over two hours on Amazon chat, spoken with 5 consultants which were just transferring me between each other and no one could help me.