Amazon Reviews 

I used to think Amazon was the best and delivery have to say now they have become the worst. You’re not sure if you ever get delivery from them now it’s a 50-50. It’s a shame I think that just gone too big and Customer Service is not as good anymore such a shame.

Never ever specify a safe place for delivery... leave all entries blank. If you do specify a safe place you are accepting full responsibility for the parcel if it gets stolen. You have no comeback. It is the responsibility of the seller to get the parcel into your hands not the courier. I have a notice on the door saying "there is no safe place at this property to leave a parcel and no responsibility is accepted by the householder for any parcel abandoned at the property". Amazon cannot be bothered to knock the door or ring the bell and drop the parcel in the open porch and run away. Evri are just as bad. It all went down the pan when covid happened. If a parcel is stolen or mis delivered report it to the seller. It is down to them to replace it, not the courier. You do not need to report theft to police it is up to seller to do that because it was not delivered. Know your rights.

Not only did my door change color today thanks to the Amazon delivery driver...well the photo in the email says this green door is mine when mine is black.... but when I chatted with online customer service, the 'bot' said, 'Let me get this right, you are saying you ordered napkins and got a green door instead?' I think I am done ordering from them, frankly.

Absolutely disgusting delivery today. Parcel left in a stinking outside food bin that was only emptied this morning didn't even knock on the door LAZY

Order No.
205-0538552-0521947

I have a safe place saved with Amazon for deliveries which is behind the wheelie bin. The delivery person didn't bother to read the instructions and left the package by my front door in full view . It's not the first time it happens. I sent feedback but Amazon didn't bother to reply . Awful service. Reckless delivery people.

If I could put no starts I would
The drivers have a simple job at my house . The instructions say "back door only" reason for this is the front door doesn't open, the back is brightly lit with security lights. The front is on a main road and stuff has previously gone missing.
Simples..ffs " round rte back"
They either can't be bothered or can't read the instructions and shouldn't be in the UK roads . I'm going to start reporting these vans because I suspect many shouldn't be in the UK roads, or the drivers .....
Sick to death of Amazon spiel......" We will sort this ma'am so it won't happen again."
Next day ......same again.

A Micky Mouse outfit, where if the driver is running a little late, they will lie and say “ Delivery attempted today” when clearly they haven’t. I live in a village, we are always late for deliveries, this incompetent lot “Amazon Shipping “ has my dog food, so we was waiting for it, so my wife was by the window looking for the van, then I get a text “ Delivery attempted today” which they clearly didn’t even walk on my property, just lies and that’s one thing I hate, LIARS.
Do yourself a favour, use someone else, appalling behaviour.

Rubbish company since Saturday waiting for the delivery

Today I joined the legion of customers furious with Amazon's delivery service. I specifically named BACK door step as my safe place. An expensive item was placed on my FRONT door step, in full view of passing foot and vehicle traffic on a main road. Luckily it was not stolen (though other items have been).

Preston amazon leave packaging by bins. I come to the door. He says i've let them by the door for you. Everything i have bought is not as it should be. Due to misleading sales descriptions. Interrupt my day. And my neighbours keep knocking on my door then walking away. So had to put a sign on the door to ask them top stop. Which deliveries take offence at. Wasted £130 on items that were mis described and are useless to me. And i am financially poor.

BOYCOT AMAZON DELIVERY....AFTER SEEING THE FOOTAGE OF THE DRIVER DELIBERATELY RUNNING OVER THAT POOR DOG ON 21ST SEPTEMBER..I AM DISGUSTED..APALLING RESPONSE FROM ANAZON....THIS WILL BE POSTED ON EVERY PLATFORM GOING.

Amazon prime delivery was great a few years ago, but has been shit for the last few months.

Issues I’ve had are:
1) Inaccurate delivery updates where I’ve waited all day for a delivery and received updates stating later and later delivery times, then finally an update that my item won’t be delivered.
2) Failed delivery when no-one has come to the property but apparently was attempted.
3) On two different occasions a I ordered a Nintendo Switch, both times the delivery was missed, no one came to the door, and then the item was lost in return. I had to contact customer services to investigate who eventually offered me a refund as there was no more stock. I suspect the Amazon deliveries person stole the item rather than it mysteriously getting lost in return.
4) Despite prime subscription, I find items cheaper on eBay, so the extra cost of free delivery is already factored in but not transparent to the customer.

As this is a paid service and subscription for £8.99 a month I’d say the service is shocking and frankly shit. I’ve since cancelled my subscription.

I purchased a jacket advertised XXXL and was sent a jacket 5inches smaller than their size chart so no good at all but Amazon wanted me to pay the postage for return and declined my request for refund. They are as bad as eBay - their advertised products are not correct in measurement details - I no longer trust Amazon!

Said item was delivered and handed to me. In fact thrown over the front of neighbours garden. I dread to think what will happen over Christmas

Parcel not delivered to door parcel just dumped on a landing no where near my front door.not the first time this kind of thing has happened. Don't deal with Amazon they are rubbish

I'm in fear of repeating everything that's already been said. Informed my package was behind a wheelie bin, accompanied by a photo, which was great, except I don't have a wheelie bin in my front garden. So where my parcel actually is remains an eternal mystery.

TWICE ignored instructions on to where to leave parcel. Obviously delivery person cannot tell the difference between FRONT AND BACK DOORS. I clearly stated to leave parcel by back door (conservatory) - both times parcel left at front door on driveway in full view of anyone walking by.
Not impressed.

If I could leave less than one star or even minus stars I would. Everything went wrong and even though Amazon was happy to take my money in a matter of minutes and claim they could deliver within 24hours, when it came to refunding me it was going to take up to two weeks to return item and then a further seven days to refund me. This is how the big guns hold on to your money, even for short periods of time because thats how they make more out of doing nothing, worse than nothing in fact. Leaving me without a significant amount of money for nearly a month, all because of a mistake they made.

Shocking shocking service never read delivery instructions. Blatantly falsify tracking so complete lies so far it will have taken 4 days for anext day delivery. Why on earth are suppliers using them when reviews are so bad!!!!!

Second delivery in a row my package has been left in an open space and not delivered to my door. What is the point asking us for instructions when the delivery driver is to lazy to follow them? There is a sign warning of thieves in the block as well!! There is no mail box in this block of flats, we have letter boxes on our doors which if your drivers actually bothered to do the job right they would see!! Not impressed or happy ! B