A highly detailed and rewarding bike fitting session with Salvatore. The time flew by and managed to get a lot of testing of positions and optimising in throughout the session. Amazing how an experi... See more
Location
Switch locationHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic fast service from Sigma Sports with bike fit and assembly. I’ve been a returning customer for many years because this outfit knows their stuff and just about every aspect of road cycling. I... See more
A great session with Salvo to get me tuned in to the bike. Insightful and personable, Salvo was able to make adjustments to my position to reduce the pressure on my neck. His holistic approach made... See more
I found the selection to be varied and amazing value in the discounted items section. The ordering process was simple and easy to navigate., with a generous free delivery for orders above £50. My wife... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom
- 0333 006 8833
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sale price Castelli jersey purchased in…
Sale price Castelli jersey purchased in store. Decent discount and able to try it on in store. Staff friendly and helpful.
Great business
Great business. Have been dealing with them for years buying all the sorts of things that a keen cyclist uses: tyres, bike equipment, food, whatever - the goods always match quality expectations (as described) and are delivered as promised.
Excellent and reassuring
Excellent and reassuring service and with some amazing bargains.
Great service as always
Great service as always. Everything is dealt with really quickly with Sigma nowadays. Really good to have someone who cares about their customers.
Good range of equipment and expert…
Good range of equipment and expert staff.
William served me and was incredibly helpful and knowledgable.
Helmet purchase experience
Mark - Kingston shop, was patient answering our questions and allowing us all the time we needed for making our purchase decision. Very good experience
Sigma are always good to work with
Sigma are always good to work with, cheerful in store and efficient online. Thanks!
Great guidance from the team on a new…
Great guidance from the team on a new wheelset and they completed the work and service on time. Feels great.
Today I made the long journey from the…
Today I made the long journey from the south coast to Sigma’s Hampton Wick store. I was keen to buy an Alan Aero bike box. Mark and Danny were both first class. They helped with the daunting task of trying to learn how to pack a modern bike into its new crate and were very patient, despite a few minor pitfalls and challenges along the way. Thank goodness they able to help, and I ended up with a brilliant Shokbox instead. Very happy today. Thanks guys 🙏🏻
New Bottom Bracket installed on my S-Works SL8 today
I brought my S-Works SL8 road bike into Sigma Sports today to have a Ceramic Speed Bottom Bracket installed to replace the Shimano one that came with the bike.
The team of mechanics at the workshop are first class and within an hour it was ready for collection.As always the work carried out was exemplary and so I would just like to say a big thanks to all concerned.....great job guys.
Great shop
Great shop, primarily for cyclists but also catering for triathletes. There is a wide range of excellent products with a lot of staff on hand who are knowledgeable and very helpful.
Excellent service from the workshop…
Excellent service from the workshop team who sourced the spare part and repaired my bike quickly. They were very professional.
Brilliant service
I came to buy a pair of road bike shoes which could be fitted with SPD cleats. Simple - you think? Well actually not! My feet were are quite wide with a high instep. Fortunately, I dealt with Marc - he was brilliant. He knew everything there was to know about bike shoes - he was patient, informative, and went to some trouble to get me just the right pair. It certainly showed me the benefits of coming into a great bike shop to buy my bike shoes. The only other thing worth mentioning was how helpful and upbeat all your staff are - credit to the management - they clearly enjoy their work (in contrast to most shops today. Well done and thanks.
Always helpful & efficient staff
Always helpful & efficient staff, prompt delivery. I was torn in between products and they advised professionally without making me feel like a bother with my many questions.
Found me the right bike
Friendly, knowledgeable, helpful service, tailored to my needs, with a focus on value for money.
This was my 2nd Sigma order and I…
This was my 2nd Sigma order and I selected ship to store. Had a great experience and was able to return one item at the store. I'd highly recommend Sigma.
Milo was amazing
Milo was amazing
Will go back primary because i was very impressed with how patiently he did the whole process.
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







