Sigma Sports - Hampton Wick Reviews 

1,451
•
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB

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Rated 5 out of 5 stars

A highly detailed and rewarding bike fitting session with Salvatore. The time flew by and managed to get a lot of testing of positions and optimising in throughout the session. Amazing how an experi... See more

Rated 5 out of 5 stars

Fantastic fast service from Sigma Sports with bike fit and assembly. I’ve been a returning customer for many years because this outfit knows their stuff and just about every aspect of road cycling. I... See more

Rated 5 out of 5 stars

A great session with Salvo to get me tuned in to the bike. Insightful and personable, Salvo was able to make adjustments to my position to reduce the pressure on my neck. His holistic approach made... See more

Rated 5 out of 5 stars

I found the selection to be varied and amazing value in the discounted items section. The ordering process was simple and easy to navigate., with a generous free delivery for orders above £50. My wife... See more


Company details

  1. Bicycle Store
  2. also in
  3. Bike Accessories Store
  4. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,451)

4,245 reviews in the last 12 months

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Rated 5 out of 5 stars

Sigma is great, Salvo is a superstar

Salvo is a superstar bike fitter. I went in to get my new road bike, and he took the time to assess what bike would work for me, and carefully explain each of the adjustments he was making to ensure I had a perfectly fitting bike. Would recommend to anyone. The rest of the staff and the overall shop was great, and I couldn't be happier with the delivery.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, especially rapid replies to emails from real people and not bots. While tend to stock high end items can also have some great bargains, which is what i look out for.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at Sigma…

I had a fantastic experience at Sigma Sports in Hampton Wick when purchasing my new cycling gear. Mark served me and was incredibly helpful, friendly, and knowledgeable throughout the whole process.

I bought the Shimano RC903 S-Phyre road cycling shoes in white, size EU 44.5, along with Shimano 105 R7000 SPD-SL road bike pedals. I also picked up two pairs of cycling socks: Universal Colours Mono Summer Cycling Socks and GripGrab Lightweight SL Regular Cut Summer Cycling Socks.

Mark was very helpful in assisting me with my purchases and made the whole experience smooth and enjoyable. Excellent customer service like this really makes a difference, and Mark is a credit to the Sigma Sports team.

Thanks again, Mark, for all your help! Highly recommend Sigma Sports in Hampton Wick to anyone looking for quality cycling gear and great customer service

October 10, 2026
Unprompted review
Rated 4 out of 5 stars

I made an order online and went to…

I made an order online and went to collect in store. The young man helping me was great and helped sort out my order as I needed to return some items and only collect a partial part of order. While dealing with me, the young man asked a colleague for assistance to help another customer waiting to be served. The other worker responded with attitude and ego towards the young man helping me even with him asking very politely to help the other customer. At first I thought they were joking with each other but seeing the face of the young man and apologing to his colleague for no reason, I felt it was unnecessary to make someone feel bad like that. So I suggest that someone should advise the shop floor workers that everyone is human and everyone is equal and leave that ego in the bin regardless of your position within a work place.

October 6, 2026
Rated 5 out of 5 stars

Picked up my first road bike from Sigma…

Picked up my first road bike from Sigma Sports, following a consultation with Milo. The whole experience was fantastic. Milo explained everything brilliantly and helped me choose a great bike within my budget. Turn around was then quick and easy and when I picked it up, Milo took me through the specifics of the bike and adjusted everything to the specs we established at the consultation. Brilliant customer service experience and well worth the trip out from central London!

October 3, 2026
Unprompted review
Rated 3 out of 5 stars

Bike in for a service and the front…

Bike in for a service and the front battery for the front shifters wasn't checked. A minor thing that takes a few seconds. Lucky I double checked before doing the London to Brighton ride that week. Not sure why something so simple was over-looked. Rest of the service was fine.

September 29, 2026
Sigma Sports - Hampton Wick logo

Reply from Sigma Sports - Hampton Wick

Hi Liz,

I’m sorry for the oversight we discussed on the phone. I appreciate your patience and understand how frustrating this can be.

We’ll make sure this is sorted and will take extra care to prevent it happening again in future.

I’m glad you noticed it in time and that it didn’t affect your day out.

Let me know if there’s anything else you need.

Kind regards,
Stuart
(Hampton Wick Workshop Manager)

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