Stonepoint Legal Group Reviews 

172
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

DO NOT USE STONEPOINT! I should've just paid everything off myself. By the end of the program I spent just as much money, and my credit is trashed because StonePoint never finished paying my last de... See more

Rated 1 out of 5 stars

Hired Stonepoint Legal Group for debt consolidation. Paid them 700 dollars a month for 26 months. 2 years after graduating from their program I got served a summons to appear in Superior court for a... See more

Rated 1 out of 5 stars

Please do not sign up with this company!! The employees are great but may not be aware of how the clients are getting taken advantage of. I continually paid into this company and now I have had wages... See more

Rated 5 out of 5 stars

Keanna (spelling??) was great! I called Client Services because I needed immediate relief from my large payment w/Stonepoint since my SO passed recently. K immediately set about skipping my next p... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

We are more than just a law firm: We don’t believe that the law has to be intimidating or so complicated that only experts and wealthy individuals can use it to their advantage. Each one of our practitioners and support staff members is devoted to making equal legal protection and advocacy more accessible for all. Part of our mission involves educating the communities we serve about how they can take advantage of the protections that the law affords them. On top of offering case guidance, we strive to promote increased awareness of different forms of resolution so that you can choose the best option for your circumstances.


Contact info

1.8

Poor

TrustScore 2 out of 5

172 reviews

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1.8

All reviews

(172)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent customer service and client care!

May 14, 2019
Unprompted review
Stonepoint Legal Group logo

Reply from Stonepoint Legal Group

Good Afternoon,

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2139130

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Rated 1 out of 5 stars

Yall do not do like you promise

Yall do not do like you promise, just take your money.

February 2, 2019
Unprompted review
Stonepoint Legal Group logo

Reply from Stonepoint Legal Group

Hello Curtis,

We are sorry to hear about your experience with our firm. We are escalating the request you have placed. Please know, our goal is to help you regain control of your finances so that you can start your journey to financial freedom.

Rated 2 out of 5 stars

"In the event that you receive a…

"In the event that you receive a summons or any other legal order, please email or fax it to us immediately and we will handle it for you."
I called the 855 401 1002 # sixty times in one week but was never able to get through. That means you are way understaffed, over cliented, or have an unworkable phone system. I faxed & mailed copies of the upcoming legal action. Absolutely no assistance from Stonepoint was forthcoming. I settled with Personal Finance myself. Fearing that the other finance company might also sue, I made a settlement with them. I have seen no reduction in the total that I will owe Stonepoint after taking two creditors off the table.

January 29, 2019
Unprompted review
Rated 5 out of 5 stars

A very good company

A very good company. They keep in contact on a regular basis and are doing what they promised.

January 28, 2019
Unprompted review
Stonepoint Legal Group logo

Reply from Stonepoint Legal Group

Hello Charles,

Thank you for taking the time to provide great feedback. We understand that communication is very important during this process. As always, we are here to help and it is our pleasure to serve you.

Rated 1 out of 5 stars

NOT HELPFUL!!!!

If I could rate them in the negatives I would. They hurt my credit score. They didn’t help me at all after 9 months of taking my money. They made me lie to get into the program and while I’m still trying to finish canceling this crap all I get is excuses for their lack of competence.

December 28, 2018
Unprompted review
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