Very easy to use, but having difficulty to switch back off the mock location. Should have an option to turn it on or off. Sometimes it's difficult to switch to other locations. Should have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
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Adelaide Porter was exceptional in solving my problem. Who knew she could coach an 80 year old how to log out of a regular email sign in and change it to an apple login. She was very patient and preci... See more
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I'm sure that it helps protect me some, but so often I have to turn it off to access legitimate sites. Then quite a few sites cover the page, like my local news channels, saying I am blocking ads, so... See more
Company replied
Surfshark vpn seems to work fine in keeping financial accounts safe. Hope stays that way. Been using for at least 6 years maybe by now. For now I see no reason to switching to another vpn.
Company replied
Company details
About Surfshark
Written by the company
Online security made easy
Surfshark is a cybersecurity company that develops online privacy and security solutions for everyone. Surfshark offers an all-round online security suite, the ultimate value solution for online safety.
The suite includes various tools, such as a VPN with an integrated ad blocker, user-friendly Antivirus, personal data masking tool Alternative ID, data leak detection system Alert, and private search tool Search.
Surfshark’s no-logs policy is regularly audited by Deloitte.
In 2024, Surfshark was recognized as Tech Advisor Editors’ Choice for speed, performance, unlimited devices, global server selection, and user-friendliness. That same year, TechRadar recommended Surfshark as a high-speed, high-value security solution. In addition to that, Surfshark is one of the Financial Times Top 1000 Fastest Growing European Companies in 2024 and 2025.
Contact info
Netherlands
- support@surfshark.com
- surfshark.com
4.3
Excellent
31K reviews
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easy
Quick easy resolution.
June 3, 2026
Easy to use!!
June 3, 2026
Unprompted review
It Does What It Says On the Can And All The House Hold Devices And Kids Phones Are Protected.
I wanted a trusted and easy to use VPN and I have had Surfshark for 5yrs without issue. It does everything I want and probably more than what I am aware of but I cannot complain as I have never been let down by its use. When away on holiday it works WorldWide and again no issues with its use for a home connection to the UK.
However, it was a tad more expensive to renew this quarter (3yrs) and there were other well know providers cheaper, which nearly made me change but after an ear bashing from the better half I may have to jump ship if prices are excessive again on renewal. Fingers crossed 🤞 Surfshark may look after their existing customers.
Apart from price for me, I have nothing to complain about which has got to be a good review.
June 2, 2026
Unprompted review
Fast, reliable, and easy to use!
Fast, reliable, and incredibly easy to use. Surfshark delivers consistent connection speeds and great security features across all my devices. Five stars well deserved!
June 2, 2026
Unprompted review
SurfShark was very easy to configure…
SurfShark was very easy to configure with my VPN router. Setup was basically automatic and the VPN connected right away. Fast throughput.
May 14, 2026
Unprompted review
Very easy to use, and very fast.
Very easy to use. Works very well, and streams fast.
May 31, 2026
Unprompted review
Great VPN
Easy set up, easy-to-use and understand. The kill switch is very useful and I can watch TV using my apps worry free.
March 23, 2026
Unprompted review
Safe and Secure
Safe, reliable, secure, easy to use, and well worth the subscription price!
May 29, 2026
Unprompted review
Long time SurfShark user
I have been a SurfShark user for years now and I love its easy of use and reliability.
I also like that it allows for unlimited installations.
In the rare occasions when I have had to contact their customer support they have been excellent and fast in their responses.
May 29, 2026
Unprompted review
Easy to use and i can stream shows and…
Easy to use and i can stream shows and movies without lags. Recommended vpn.
November 26, 2025
Unprompted review
Surfshark 1 is extremely easy to use.
Surfshark 1 is extremely easy to deploy. Compared to Nord Nord is command line Surfshark is not. As far as the effectiveness goes, this app does everything that I expect. Highly recommended.
May 28, 2026
Unprompted review
May use AI-assist with repliesRead more
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Setup was it that Easy
Not sure if I'm actually using it correctly but it was really easy to add to my TP Link router but not sure if traffic is going through like it should. It help me with my phone as far as diverting traffic to my NY address when I was visiting in Japan.
May 26, 2026
Reply from Surfshark
Hi Mike, we're glad to hear about your positive experience with Surfshark! If you're unsure if everything is running smoothly, we recommend taking a look at this guide:
https://support.surfshark.com/hc/en-us/articles/360003089093-How-to-make-sure-if-Surfshark-VPN-is-working
Our support team will gladly answer any questions you might have as well. Feel free to contact us at support@surfshark.com or via live chat on our site anytime.
Fast and easy to solve
May 26, 2026
Excellent service
Excellent service, super user friendly. Easy to get hold of support. Was overcharged due to a Geo payment error and Holden sorted me out with credit over a live chat in next to no time. Can highly recomend SurfShark
May 25, 2026
Very easy to use works very well.
May 24, 2026
Unprompted review
This system is very easy to use…
This is a system that is very easy to use and understand.You dont need to have an IT certificate to get the very best anonymity out of this and it provides truly excellent coverage for your needs.
Im very impressed with the range of simple to use options for staying anonymous and how well they work after a pen test.
I can hardly believe the level of service provided for the money I paid for this.
May 21, 2026
Unprompted review
First time in years that I am very…
First time in years that I am very happy using such a good product. Hope I can keep it on my phone's and tablet for several years. Perfect for people looking for efficiency and easy installation .
May 21, 2026
Unprompted review
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