It was the best experience ever amazing lovely staff. And the doctor very nice … talking through the process and just very nice and friendly and understanding ….. the results are amazing full dream... See more
The Dental Experts®
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company done my composite bonding and told me I had one years warranty. My bonding fell off 8 out of 16 teeth within 2 days, they repaired one and feel off a day later, been waiting nearly a tear... See more
Further to earlier review. A County Court judgement has been ordered against The Dental Experts. As yet they have not complied with the order. I am instructing HM courts to order the director... See more
My complete and honest review. First of all I would like to say that I had my teeth done yesterday, top 8 and bottom 8 composite bonding through the promo deal. They look absolutely banging an... See more
Company details
Written by the company
The Dental Experts® Harley Street is a leading cosmetic and implant dental clinic based in the heart of London. We offer cosmetic dental services ranging from simple to complex and digital smile design services for those who value attention to detail.
Contact info
First Floor, 22 Harley Street, W1G 9AP, London, United Kingdom
- 0204 532 3302
- info@thedentalexperts.co.uk
- thedentalexperts.co.uk
I was really frustrated as I sent a few…
I was really frustrated as I sent a few Instagram messages to get a call back which I weren't receiving however today I had a positive outcome which was very helpful and my issue was resolved! The best way to get in contact with dentalexperts is via email they will get back to you with in minutes and are very helpful!
Read reviews before you use this company
On 1st June 2020 I received an offer via e-mail for Invisalign braces for which I paid £1,499
Subsequently I attended two appointment to do teeth imprints and received two sets of teeth whitening day and night through the post.
I called couple of times this year trying to make a follow up appointment but no one got back to me. I then could not get through as the number stopped working. When I eventually got through via e-mail I was told that they had no record off me. I received a phone call suggesting that I purchased the offer via third party and that it had nothing to do with the company.
I have an invoice from the dental experts and also e-mail invitations for appointments that were initiated by them, yet they insist they did not receive the payment and that I somehow paid to a third party company.
These people are scammers. Avoid at all cost!
Don't believe everything you read....
After booking my treatment with the Dental Experts, i came across the negative reviews on here which concerned me. I then went on to cancel my payment with the bank.
A day later i received a call from Karim and we talked through some of the poor reviews and why these things had happened. Inevitably, there are two sides to every story and the reviews on here were put into context by Karim.
My booking was kept and the treatment from Dr Sandra was fantastic. I'm really happy with the results!
My advice is not to be swayed by people's opinions and to make up your own mind. Have you ever been to a hotel that's rated no.1 on trip advisor and then you arrive and it's not as you thought?
Had a great experience at the clinic
Had a great experience at the clinic, staff was very friendly and helpful, definitely recommend.
Excellent experience
We had an excellent experience with Dental Experts, the staff there are so nice, friendly and very cooperative, the dentists are so good, efficient and very well experienced, my wife and myself very pleased with the service and the treatment we received, I recommend them to all my family and friends and whoever is looking for the best dental experience, I can say very confidently that they are the best in this field.
THE BEST EXPERIENCE IVE EVER HAD!!
The best experience I have ever had!!
Highly recommend the dental practice, I felt so looked after, heard and seen. I’m usually quite nervous about getting my teeth done and have been waiting to do them, I’m so happy I chose the dental practice. Everyone keeps complementing me and I feel fabulous! Amazing service, HIGH quality and wonderful results!
Dr Karim is one of the most…
Dr Karim is one of the most professional and elite dentists I have ever met. His level of professionalism and knowledge is unmatched. I’m beyond impressed with the results of my teeth, others will not stop complementing how white and perfect my smile is. As for the practice, it was pristine and staff were very kind and helpful. Thank you so much!
Pleasure dealing with Dental Experts
Pleasure dealing with Dental Experts. A great customer service provided by Fatima on all occasions i have dealt with them as a company!
Yousef was great from initial…
Yousef was great from initial consultation to providing a smile with confidence. Highly Recommend.
Worst experience ever do not give them your money.
Worst experience ever.
Cancelled my appointment (within cancellation period) back in February as I decided this was not the treatment for me. 6 months of emailing and calling, still no refund. So horrendous that they can do this to people. Going to have to take legal action, might attempt a trip to the dental practice first.
My complete and honest review
My complete and honest review.
First of all I would like to say that I had my teeth done yesterday, top 8 and bottom 8 composite bonding through the promo deal. They look absolutely banging and already receiving numerous complements.
Do not worry about the bad reviews, however the only point of improvement I’d say to dental expert is that it’s quite difficult to get in contact.
Apart from that really happy and feel confident in my smile!
I am very happy with the new smile,
I am very happy with the new smile,
Was one of my biggest insecurities.
The customer service is not that great tho, they need to step up in that area but overall i am very happy with the composite I have.
I had an amazing experience at the…
I had an amazing experience at the clinic. My initial consultation was very informative and clear. I would definitely recommend.
THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM
I PAID IN FULL UPFRONT AS INSTRUCTED- to then have 2/3 appointments cancelled i asked for a refund in full how gullible was i this was in February! Its now august boredering September and all thats happened is been passed about and scammed with nothing i would just like my money back you scammers
Really happy to have found this clinic
Really happy to have found this clinic! From the very first appointment I had the most honest and realistic opinion on the treatment I needed and couldn’t thank you all enough for having my teeth healthy again and this gorgeous smile!
Happy with the result
Happy with the result and the treatment. Specially from the guy in the resepcionist. Very good customer service.
Exceptional service and even better outcome
For anyone nervous about the great offers at the dental experts - don’t be !
After being unhappy with my smile for years I finally took the plunge and booked in to have a crown replaced and composite bonding and it’s been such a great decision .
The team are friendly , responsive and their dentists worked with my providing refinements where needs be to ensure I was 100% happy with my new smile.
The price versus service and outcome is exceptional!
Really happy results and service
Amazing treatment and service by the great staff. I’m happy with the results and I would recommend this to anyone as it build up my confidence. Thank you so much for giving me a great smile.
Best decision ever!
I’ve been dealing with an ugly smile since I remember… I’m beyond thankful to the dental experts! Jay helped me during the process to find the best dentist for me and I can’t be happier! No pain during the procedure and the results are amazing. I highly recommend them, they know what they’re doing and they recommend you depending on your specific case. Thanks guys!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








