thepinkgalaxy.com Reviews 

88
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, often citing poor quality, incorrect sizing, and misleading advertising that did not match the actual items. The refund process was a major point of contention, with many reporting difficulties in obtaining full refunds, being offered minimal compensation, or facing expensive return shipping costs. Reviewers also experienced considerable issues with their orders, including items never arriving, prolonged delivery times, and problems with tracking information. Some people were dissatisfied with the customer service, noting unhelpful responses when trying to resolve issues like incorrect orders or seeking exchanges. Additionally, several customers mentioned being charged incorrect amounts or unexpected taxes after placing their orders, further contributing to their negative experiences.

What people talk about most

Product

People report negative experiences with product quality, with many reviewers receiving items that were not as... See more

Order

Consumers find order experiences to be overwhelmingly negative, with many reporting that their packages were... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that their repeated requests for a... See more

Delivery service

Customers had negative experiences with delivery service, frequently reporting that items were not delivered... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment over products being... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Lousy scammy company to deal with. Offered me $2 as compensation for a purchase that was a size too big. No offer of replacement with smaller size. Refund process very expensive shipping cost. Inf... See more

Rated 1 out of 5 stars

If I could I would rate them a negative. The ads are very misleading and supposedly offer a money back guarantee but when you try to return offer you $3 instead to keep the item. The bras I purchased... See more

Rated 1 out of 5 stars

Requested refund as bra a size too big. After several neotiations starting at their offer of $2 their final offer was $4. Terrible company to deal with dont waste your time and energy or money! No of... See more

Rated 1 out of 5 stars

I ordered a twin pack of Jelly Bras and was sent two different sizes. I emailed to arrange an exchange, just to be told the order was correct, which it clearly wasn’t. More emails ensued, all denyin... See more


1.2

Bad

TrustScore 1 out of 5

88 reviews

5-star
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1-star

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1.2

All reviews

(88)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

Way too big sizes

You provide your bra size and they decide what size bra you need. Mine was way too big. The company claims that I got what I ordered, so no help with getting the correct size. Also to took forever to get the product. Not a good company to buy from in my mind.

March 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Dishonest website

They misrepresented everything about shipping on their page, it said 5-7 days and arrival before Easter and shipping from NJ. We get the shipping email and it says it is coming from Ireland, not the US. I email them and they give me shipping that it is coming from China. I requested cancellation and they gave me a hard time

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

Still has not arrived

Ordered 17 days ago under the 5-7 business day shipping and I still have not received my items. Really disappointing. I'm still unsure even the quality of the product because it has not arrived.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Never received my items

Never received my items. They said I did but my nope! I’ve never had anything stolen from my door. My eta went from 1 week eta until I receive it to supply I had received it the week before. Reached out they did nothing! Told me to check with the post office. Which I did and they had nothing. I was my $65 back! I hope they get sued. DO NOT BUY FROM THEM

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Don't be fooled by these bras

Don't be fooled by these bras. I placed an order and bought 4 bras. They are absolutely terrible. they are cheaply made, the bra doesn't even fit right. The worse purchase ever. I made a complaint and they offered me $6 refund but I pay $43. This place is a total scam. Don't be fool by those fake ads.

March 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Wrong size sent will not exchange

Site you choose band and cup size. Order comes in xl sizes. Card that comes with order shows the size sent is 3 sizes to small according to measurement. Will not exchange Order. Only willing to give $2 credit on $35 they sent wrong size on.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

If I could put a 0 star I would

If I could put a 0 star I would, 1 star isn’t even good enough. I ordered a product and when I finally received it, the items were to small. I contracted them several times for weeks onto a month asking for a return address and refund. They cited that the cost were too high to return and would I accept a refund of $6 US dollars, I paid $74. I went back and forth with them regarding my refund and they came up with $29 US dollars as that’s the best they can do. Never received a penny and I still went back and forth with them for the refund. They are a horrible horrible company and their customer service is just as horrible. The 15 day money back guarantee and the %100 refund that they state on their website is absolutely a lie. I am still trying to get my refund from them, with no response from them. Horrible business practice period!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT purchase anything from the Pink Galaxy

I ordered a twin pack of Jelly Bras and was sent two different sizes. I emailed to arrange an exchange, just to be told the order was correct, which it clearly wasn’t. More emails ensued, all denying any wrong doing and claiming underwear cannot be exchanged… would a $5 refund be enough??? No!! I contacted PayPal instead and they refunded me the total amount within minutes.

Do NOT engage with this business under any circumstances!!!

February 3, 2026
Unprompted review
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Rated 1 out of 5 stars

They don't even deserve a star

They don't even deserve a star!
I received my bra, tried it on and it didn't fit properly. It gapped under the arms and the insert wouldn't lay smooth.
When I attempted to return it they would only offer $2. and when I argued they changed it to $5.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience! I bought2 bras. Bras are awful, not comfortable, not cute at all. After wearing for 30 minutes and adjusting a lot, this is not how a bra should be. They offered me a $6 refund and can keep bras. I never responded. DO NOT BUY!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

they over charged me by $15 more than…

they over charged me by $15 more than what the amount was during checkout, product came 5 weeks AFTER Christmas, owners are rude and dishonest and the products turned out to be garbage. $55 for nail art stuff that washes off in two seconds. Waste of time money and energy. Worst company ever! Do not buy!!

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible- If I could I would rate them a…

If I could I would rate them a negative. The ads are very misleading and supposedly offer a money back guarantee but when you try to return offer you $3 instead to keep the item. The bras I purchased that claim offered great seamless support without underwire, looked like something out of the 1930 - ugly. Totally deformed and unattractive, nothing like what they advertise. Stay clear from purchasing anything from them just 1 big scam

February 9, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY THIS BRA

First, I had no idea this bra was coming from Europe. It took a LONG time. And the quality is horrible. It looks like something from the 1040's. Not at all that was represented in the pictures. Cheap material and no support.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING: Avoid Pink Galaxy dual head shaver at all costs! Not only does it fail to shave, but it leaves you scratched, cut, and pinched. Their customer service is a joke, offering $4 for a product that's 100% unusable. To top it off, shipping took 20 days instead of the advertised 5-7 because it comes from CHINA, not where they claim to be. Buyer beware! 1/5 stars!

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

First complaint it took a month to…

First complaint it took a month to receive the item from Ireland. These nail art pens were leaking before 1st use. Pulled caps off and paint/polish leaking . When painting it floods out so you can't paint designs with it. Contacted customer service . Awaiting a response

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from this so company and they are scammers

I ordered from this so called company and never received package. I've email and they said it shows delivered. Which is incorrect. The last so called tracking email received stated it was shipped to US. After that there are no updates. So how can they say it shows delivered. This company is a scam and I have lost $50!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Would give no stars if I could

Would give no stars if I could. Their refund policy is a scam. Offered $2US on a $50 order that didn't fit & then raised it to $6. If you want to return items they need to go back to China, not the US, & that option comes with a warning that postage would be really expensive. The bras are so small-not the regular sizing that you would expect & the quality is poor. This site is a SCAmM& I would definitely stay clear of it.

January 10, 2026
Unprompted review

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