thepinkgalaxy.com Reviews 

88
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were let down by their experience overall. Customers frequently reported significant issues with product quality, noting items were often inferior, deformed, or not as advertised, and experienced problems with sizing. Many orders were never received or arrived after extensive delays, often with misleading tracking information. The refund process was widely criticized, with consumers struggling to get their money back, being offered minimal compensation, or facing expensive return shipping. However, some customers also noted discrepancies regarding the product's origin, with items stated to be from one country but shipping from another. Additionally, a few people mentioned unexpected extra charges or incorrect amounts debited from their cards after purchase.

What people talk about most

Product

People report negative experiences with product quality, with many reviewers receiving items that were not as... See more

Order

Consumers find order experiences to be overwhelmingly negative, with many reporting that their packages were... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that their repeated requests for a... See more

Delivery service

Customers had negative experiences with delivery service, frequently reporting that items were not delivered... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment over products being... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Lousy scammy company to deal with. Offered me $2 as compensation for a purchase that was a size too big. No offer of replacement with smaller size. Refund process very expensive shipping cost. Inf... See more

Rated 1 out of 5 stars

If I could I would rate them a negative. The ads are very misleading and supposedly offer a money back guarantee but when you try to return offer you $3 instead to keep the item. The bras I purchased... See more

Rated 1 out of 5 stars

Requested refund as bra a size too big. After several neotiations starting at their offer of $2 their final offer was $4. Terrible company to deal with dont waste your time and energy or money! No of... See more

Rated 1 out of 5 stars

I ordered a twin pack of Jelly Bras and was sent two different sizes. I emailed to arrange an exchange, just to be told the order was correct, which it clearly wasn’t. More emails ensued, all denyin... See more


1.2

Bad

TrustScore 1 out of 5

88 reviews

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1.2

All reviews

(88)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. I'm not quite understanding how you advertise a money back guarantee 15 day on some things. And then on the item that I purchased, it said 30 days. So with that being said, you try to return the item and they want to give you $2 for something. You paid over $40 for then it's $4. And now the maximum is $6. It's unacceptable completely unacceptable. I will be contacting my credit card company and I will be contacting BB. Because other people need to be aware. And every single time I see this post online somewhere for this company, I will put one. Heck of a negative review on it. They should not be allowed to be in business. This is completely unexpected. Acceptable

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

BUYERS BE WARE

BUYERS BE WARE. . . .DO NOT buy ANYTHING from thepinkgalaxy.com. . .THIS IS A SCAM!!! I should have done my research before ordering from these scammers. My order didn't arrive in time so I refused delivery when it did arrive and returned the order unopened. I email them for a refund and informed them that I refused the delivery and that the order was be returned unopened. Their response was that the address on the package was not their return address and of course when I asked for the correct return address so if it returned to me marked "undeliverable" then I could send it to the correct address.The return address on the package was an address in the US but they gave me an address in China (the delivery cost was be extremely expensive.) I honestly feel it was intentional because they knew it would be expensive for me to return the order. Well here we are a month later and the package has not been returned to me by the USPS as unable to deliver to the return address. So now they have their product back and my money.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

The product is made in China

The product is made in China, it contains chemical additives.
It’s thin and runny, nothing like tallow.
Disappointing!!!!! I would like my money back, but that would entail going down one rabbit hole after another and never getting any closer to a refund than the day I started.
I would never have purchased if I had known it was made in China !!!!
It’s CRAP

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total scam!!!

This company is a total scam!!!! Any buyer please beware. I unfortunately purchased a product. Needed to send back, however you can't due to them wanting you to jump through hoops. Please don't purchase anything from them!!!

Donna Hurst

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

No refunds/returns - Poor quality

I ordered two short sets from the pink galaxy (totaling $60.80) and after finally getting them, I was very unhappy. The shirts were too small and the shorts were too big. The quality of the items is shoddy. I sent an email asking for a refund. I was offered $5. I responded that that was unacceptable and was offered $8! Then I contacted my credit card company to see if they can help me get my money back. Now I’m about to contact the BBB and anyone else I can think of. I thought I was ordering from a company in the US but this stuff came from overseas.

August 26, 2025
Unprompted review
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Rated 1 out of 5 stars

I advised them that my order was never…

I advised them that my order was never received and they sent me a tracking showing that it was delivered, but they did not provide me any tracking that it was delivered to my unit. I went back-and-forth with them for almost a month until I just gave up. I was exhausted. I do not support this business at all as they never sent me a refund or a re-delivery. Do not by from them worse experience ever… JM

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, no refunds or returns here. Was offered $6.00 for a $60.80 purchase that they deemed as fair compensation, even though website states "15-day money back guarantee." Ordered (2) pair of linen pants: Contrary to advertising and influencer videos sizing is VERY SMALL and quality of the pants and fabric is cheap. Have been in contact with their support email, back and forth too many times, with no resolution. I should have known better.

June 30, 2025
Unprompted review

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