Thomas Cleaning 

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See what reviewers are saying

Rated 5 out of 5 stars

This company has served us well for the last two years but we have decided to bring cleaning inhouse. The cleaners have been exemplary, and we have been delighted with the service. I would be happy... See more

Rated 1 out of 5 stars

We paid for a full house and oven clean. The oven was not cleaned and no refund has been forthcoming, also Holly at Chipping Norton is not responding to emails, very disappointing that you pay for a... See more

Rated 2 out of 5 stars

Had high hopes after speaking to central team, despite the high cost. But was let down by not getting the same cleaners every week as promised, so the arrangements for some areas fortnightly, some mon... See more

Rated 5 out of 5 stars

Admittedly I've had only one booking with Thomas Cleaning so far but if this is the consistent standard of service I have no hesitation in recommending this company to anyone. Mussie and Tiblets were... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

We have been providing domestic and commercial cleaning for over 26 years. Customer service is at the heart of everything we do, please share your thoughts of our service for all to see.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very positive experience so far

I've only had one clean so far but Greg turned up on time & worked solidly for three hours leaving the place looking much cleaner. He mentioned there will be new cleaners coming on-board in a few weeks. I just hope they live up to Greg's high standards. Thanks for your help!

June 27, 2017
Unprompted review
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Rated 5 out of 5 stars

Very satisfied

Admittedly I've had only one booking with Thomas Cleaning so far but if this is the consistent standard of service I have no hesitation in recommending this company to anyone. Mussie and Tiblets were courteous and set about their work expertly. Our home looks and feels much cleaner after the visit! Thank you and I look forward to the next visit.

May 3, 2017
Unprompted review
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Reply from Thomas Cleaning

Hi Joe, thank you for your kind words, we look forward to seeing you again soon :)

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Rated 5 out of 5 stars

Fantastic Cleaning Service

I needed a deep clean of the kitchen at our B&B in North Devon and Thomas Cleaning (aka Sheila and Gary in this area) were highly recommended to me by another B&B owner. They communicated well regarding the visit and turned up bright and breezy at the agreed time.
They advised in advance that you don't need to do any preparation of the area or provide any cleaning stuff. So basically we handed over our kitchen and 2 hours later we had a sparkling new kitchen with everything in cupboards tidied, cupboards cleaned inside and out, work surfaces, oven etc. all gleaming. Please note we had left a few bits of washing up and that was all done as well. Highly recommended to anyone who wants a full deep clean or maybe just a monthly clean. You can agree a limit on the time/money spent so real flexibility. The staff are extremely friendly and just got on with the work. You don't need to provide anything (tea, coffee, chat, cleaning liquids etc.) and they work solidly through the time agreed. Afterwards they ensure you are happy with the service they have provided and if anything has been missed (unlikely) then they will come back asap to fix. Many thanks to the Team

April 12, 2017
Unprompted review
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Reply from Thomas Cleaning

Hi David, thank you for your lovely comment, I'm glad you've had such a positive experience with us :)

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