In Sept 24 we booked two best circle SEATING tickets for the Last Night of the Proms 2025. No tickets arrived so we started chasing TICKETAPT by e-mail two weeks before the event. Their website is... See more
TicketApt
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We bought tickets for The Last Night of the Proms for today, 13.09.2025 and have traveled especially to London from Berlin. No tickets, no replies to our e-mails - absolute scam!!! Ticketapt: get in... See more
Ii bought tickets for Coldplay in October 24 for the Wembley concert in August 25 . I never received the tickets even having received emails for weeks before saying not to panic everyone will recei... See more
When I first ordered tickets for The Last Night of the Proms I got an order confirmation and following me emailing a question, a prompt reply, so I was pretty optimistic. However part way through th... See more
Company details
Written by the company
TicketApt.com is a safe and secure marketplace for fans to purchase tickets to the world's top sports, concerts, festivals, theatre and many other live entertainment events.
Contact info
Creative Tower, Fujairah, PO Box 4422, n/a, Dubai, U.A.E.
- info@ticketapt.com
- ticketapt.com
Fearful this is a scam!
Feeling fearful because we’re two days away from the Eurocup 2024 game in Leipzig we spent over $800 dollars on (just for tickets, this is not including the transportation and the hotel expenses!!!) and we still haven’t received our tickets. We have followed all the instructions on how to download the tickets via the app, and we keep getting the same email with the same instructions. We fear we may have fallen into a scam.

Reply from TicketApt
Really wondering why some people…
UPDATE: I did get the tickets in the end, BUT a mere 8 hours before the event which goes against their policy. I was this close to cancelling the event on my end. Even though I did receive the tickets eventually, the emotional distress leading up to it was too much and not worth the price I paid (more than double the original price).
Their sales team is responsive, but too reliant on flaky and super slow individual sellers. I don’t think I’ll ever use this service again.

Reply from TicketApt
Now fearing this is all a big SCAM
Now fearing this is all a big SCAM!
Emailed ….. no reply. Phoned…. No answer. No live chat. No reply on this trust pilot. 1000 spent on last night of the proms tickets that I don’t think will ever arrive. Feeling foolish.
Don’t waste your money people

Reply from TicketApt
Ticket apt useless ordered tickets for…
Ticket apt useless ordered tickets for England Denmark they sent me Serbia England , but even then they have sent me to the Serbia England at 6 pm that isn’t even that game it’s another one now they have amended my receipt (I still have original) to suit them hours awful service
Bought from this site multiple times
Bought from this site multiple times. EUROS this time around. Always reliable. Becoming my "go-to" recently for tickets.

Reply from TicketApt
Smooth and easy
Smooth and easy! Buying Euros tickets was defo hassle free. Defo recommend!

Reply from TicketApt
Bought my Euro 2024 tickets back in…
Bought my Euro 2024 tickets back in December, got email I need to download UEFA app and contact them back. So far sended 2 emails no reply and match is in 4 days.. Hope this is resolved soon next 48 hrs

Reply from TicketApt
I bought tickets months ago for Olivia…
There was an issue which was luckily resolved and had an upgrade due to the inconvenience. So great communication after I managed to ger into contact.
I bought tickets months ago for Olivia Rodrigo in O2 the concert is on Saturday and still haven’t received my tickets. I had an email saying I will get them in 24hours and still haven’t received them. There is no contact number either for them. I really hope there’s a delay and I receive them but I am in a bit of a panic and emailed multiple times

Reply from TicketApt
My partner bought 2 Olivia Rodrigo…
My partner bought 2 Olivia Rodrigo tickets for the 14th May. He bought them in October. We were supposed to have received them by now. The concert is in 48 hours and we have had no tickets and no reply to his emails. If they don’t get sent to us tomorrow I am going to be heartbroken we have just driven 6 hours to London.

Reply from TicketApt
Ticket APT is a scam
Ticket APT is a scam! They are selling tickets to the RHS Chelsea Flower Show for £225! They are £95 from the RHS Website. Nothing extra is included-I checked and they make sure to say Face value £100 underneath. Lucky we thought to shop around. Scalping in broad daylight!

Reply from TicketApt
Ticket APT is a big racket of Scam
Ticket APT is a big racket of Scam
Big Scam Big Scam. Big Scam Big Scam Big Scam Big Scam Big Scam Big Scam Big Scam Big Scam Online thief Online Thief

Reply from TicketApt
England vs Brasil at Wembley
England vs Brasil at Wembley. Awesome seats just 10 rows back. As promised the tickets were delivered electronically with concise instructions. We printed them easily, we accessed the stadium without any drama. Simples!!!!!!! Thank you Ticketapt for the amazing experience and the fantastic seats. Will definately recommend and use again.

Reply from TicketApt
rugby ticket
I wanted to get last minute ticket for portugal playing wales in rugby world cup and my friend recommend this company i was very happy with my ticket and easy payment. answers my emails quickly. thank you

Reply from TicketApt
SCAM SCAM SCAM STEER CLEAR
Absolute and total scam. Paid for tickets and didn't even get a confirmation email. No record of my tickets for 7 months time. I'm told I'll get then 3-4 days beforehand. No cancellation. No refund. No one on live chat. No contact number. Not able to log into my 'customer account' SCAM SCAM SCAM. My tickets were for the Olympics not for the Night at the Proms. They reply to your review to make it look like they have good customer service but in reality they haven't even replied to any of my 3 emails and despite their response to my negative review I still haven't received any confirmation email.

Reply from TicketApt
Everything went very smoothly
Everything went very smoothly. Initially I was concerned because I had booked the tickets 2 years ago but I needn't have worried. Received replacement tickets in good time and from there on there were no hitches. We travelled easily from Victoria by bus; the Hall seats were comfortable, our view was good, the performance excellent. Can't fault it. Thank you.
It works
It works! Maybe you will find cheaper tickets for "last night of the proms at Royal Albert Hall" on other places, but sometimes they sell them several times. So it's your own choice. It's very expensive but you can trust.
Last night of the proms
Event - last night of the proms
I watched last night of the proms with my mum and when she went to bed i decided to buy two tickets to next years event as a treat because she has been battling cancer this year. The next day she told me that she only has 6 months to live. I have contacted ticket apt for a refund because she wont be here in time for next years show. I have told them all of this and that i would prefer to use the £1500 i paid for the tickets to make her last christmas special. And they refused, the woman i spoke to sound like a robot citing the terms and conditions over again and had absolutely no compassion or sympathy. I told her that there are only 8 tickets left for the seats i paid for and that it is a highly sort after event. So they would easily be able to resell the tickets but she didnt care. I can only think that in this situation that it is a scam. I noticed the address for ticket apt is a P O Box in Dubai and they dont have s phone number to contact them on. It was also pointed out on these reviewe that the real tickets for last night of the proms 2024 arent even on sale yet. If you are going to reply please explain why you are denying me giving my mum a special last christmas.
Booked for the Last Night of the Proms
Booked for the Last Night of the Proms, great service the tickets arrived over a week before the event and great seats. HIGHLY RECOMMENDED

Reply from TicketApt
Failure to respond.
E-mailed you. I could not make the event from the US West Coast and wanted to dispose of the two tickets. Never got any kind of a response. So, I'm out a couple of thousand US dollars for absolutely nothing.

Reply from TicketApt
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