Excellent service. Provides the protection we need. Living in Canada, Torguard provides protection around the world. Strongly suggest this product. As a Canadian, the exchange rate is a little cum... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TorGuard has been reliable and transparent for the past 10 years. In that time their prices haven't gone up, but they have offered many new services and updated their products regularly. They are seri... See more
Despite my issue not being the fault on TorGuard, they bent over backwards to assist me to eventually to guide me to find a solution, something my ISP would not do. (Despite it being their fault) T... See more
Great provider, reliable, and with many connection options. I love the guides you guys provide to others as well who don’t know where to start with this. Huge benefit to the community!
Company details
- #11 of 16 best companies in VPN Service
Written by the company
TorGuard VPN is one of the fastest VPN services around, our service provides you with rock solid stability and a high level of security which goes far beyond regular VPN services to help protect your data. Our software is highly configurable yet simple to use and caters for both advanced and beginner users. We offer various stealth options to help you get out highly filtered networks and countries.
Contact info
United States
- helpdesk@torguard.net
- torguard.net
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst vpn ever
Worst vpn ever. Our Laptops always shouted down with him. To expensive for that “quality”
October 15, 2025
Advertisement
Highly Recommend
Since I have had your product I have had no issues, anytime I had a technical issues you folks were quick with a fix. Keep up the good work
October 14, 2025
Residential IP doesnt work as…
Residential IP doesnt work as advertised. Shows up as data center IP and is blacklisted causing problems. Reached out for a new IP and had the same problems. Why advertise a product you can’t deliver on? Beyond that they charged me before the new billing cycle and refuse to provide a refund when contacted before the new billing cycle. Avoid this company. Yet another scam.
October 14, 2025
Fabulous problem solvers
Anytime I've had a problem, customer service jumps on it immediately and even though all help is via e-mail, the explanations are easy to follow and resolution speedy.
October 12, 2025
Great past experience
I've had TorGuard for years now and I appreciate the support I've recieved. I do need to contact them about other matters, but I'm sure they will rectify the matter.
October 11, 2025
Advertisement
A great product
A great product. Easy to renew and does exactly what the marketing says it does.
October 9, 2025
Great connections for all my torrents.
October 11, 2025
Advertisement
No other better VPN period
No other better VPN period! good company, great support and good price.
October 9, 2025
good stuff 🥰
October 9, 2025
Customer Service was horrible
Customer Service was horrible. Multiple service tickets without a single respond. No services for several weeks and no compensation while not a single word from their company.
Edit for prove, since the company answered they did everything - Ticket 294051 submitted 06/09/2025, didn't hear anything and the ticket was closed without a respond. After I reopen the ticket to leave a comment, by then, finally a respond on 07/27/2025. By then, the service was restored without changing any configuration.
June 8, 2025
Reply from TorGuard
Sorry to hear that you’re unhappy with your experience. We looked into your complaint and couldn’t find any recent support requests associated with your account. Your last ticket, submitted 82 days ago, was responded to, and we’ve had no reported service issues that would have prevented access during that time.
Please reach out to our support team with your ticket reference or open a new request so we can investigate further and make sure everything is working properly for you.
Advertisement
TorGuard is Great!
I have been using TorGuard for many years, and I am quite satisfied with my experience.
October 9, 2025
Excellent easy to use.
October 9, 2025
Excellent VPN
Excellent VPN. I have been using it for several years now with no issues.
October 1, 2025
excellent for the price
October 1, 2025
Advertisement
Easy to use
Easy to use. Very responsive. Rarely drops out.
Sometimes need to re-boot as it wants to "wait".
Very satisfied overall.
October 7, 2025
This tool is very easy to use and…
This tool is very easy to use and highly customizable, and it successfully bypasses most free public Wi-Fi networks.
October 7, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.