I bought my Orange Global eSIM from TravelKon mainly because it was cheaper than buying it direct from Orange. My eSIM arrived almost as soon as I placed my order with instructions that made it really... See more
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TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.
Contact info
Perth, Australia
- +61412718829
- support@travelkon.com.au
- travelkon.com.au
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Misleading U.S. eSIM plan—given a French number and refused a replacement
I purchased a U.S. eSIM plan from TravelKon that included voice and text, expecting a local U.S. phone number. Instead, I was issued an eSIM with a French phone number (+33). This made the voice and text features highly impractical for my travel needs in the United States.When I contacted customer service to request a replacement U.S. eSIM, TravelKon refused to issue one. They claimed I should have known it would be a French number, despite the fact that this critical piece of information was never clearly stated anywhere on their website during the purchase process.I am incredibly disappointed with this misleading advertising and their rigid, unhelpful customer service. I do not recommend TravelKon if you need reliable local communication

Reply from TravelKon
SIMS worked with no issue
The TravelKon European sim card
The TravelKon European sim card worked very well in the countries we visited.
Easy to install and activate
Easy to install and activate
Ran into technical issues with my phone during the holiday but customer service was so good resolved it easily
Really great value
Really great value, I got 30GB for $27 and it was plenty for my 3 week trip to Bali. So handy to have data when travelling for ordering Grab rides and staying in touch with travelling companions. It was a little tricky getting my phone settings right, but Travelkon provided helpful instructions to get started. Would definitely use Travelkon again.
Support team....are you awake? Updated.
My sim didn't turn up before my trip despite allowing over a week as a buffer over your stated delivery date. I appreciate you have no control over Australia Post, but what was disappointing was that I messaged your support team and had no response. I then followed up with another email to your support team and again had no response.
In summary it was a lousy experience.
I have since had a response from TravelKon who have apologised and sorted out the situation entirely to my satisfaction. My faith in the system has been restored.

Reply from TravelKon
The esim was so easy to set up
The esim was so easy to set up. Great price for 30 days of unlimited data and calls. Great coverage. Highly recommend.
We have been using TravelKon sims for a…
We have been using TravelKon sims for a few years now and are very happy with the service. They are always there to help and the pricing appears to be reasonable
Good customer service
They have helpful and responsive customer service and are lenient with their refund policy.
Happy with the service and quality of…
Happy with the service and quality of connection.
Good service and support
Always had excellent customer service
Always had excellent customer service . Nothing is too much bother . I am
A senior and not tech savvy n the customer service has always been 5 star. Keep it up!
We have used Travelkon eSIMs 3 times…
We have used Travelkon eSIMs 3 times now. Great service through Japan, Korea, Thailand and Singapore. Needed some help getting one set up and the team responded immediately with assistance. Highly recommend!
Poor internet connection most of the…
I bought eSIM for plan "Europe and UK eSIM 48 Countries Llamaya 50 GB 28 Days" ( in late June 26) which said the internet service provider will be Vodafone. I experienced poor internet connection most of the places in London/ Major European cities which took long time to even connect to mobile network. I could not use internet even for google map or any other London city apps.

Reply from TravelKon
The staff was very helpful when I ran…
The staff was very helpful when I ran into data issues . The issues was on my end not setting the correct target. But my problem was resolved quickly through the staff assistance. I would strongly recommend others to use TravelKon to purchase eSIM.
I had a hassle free experience using my…
I had a hassle free experience using my unlimited data esim in S. Korea. Unlike my friend who used another popular brand of esim and had no end of difficulty. The price was reasonable and the data was quick and consistent.
Painstakingly slow!
Horrible. Got a eSim for Singapore and the speed was painstakingly slow. I ended up getting another eSim from Singapore. The provider is from HK, so it will have to bounce from Singapore > HK > Singapore. Not worth the pain!

Reply from TravelKon
Very efficient service
The purchase and order fulfillment was instantaneous. No problem with activating . Instruction was easy to understand n follow.
Great coverage
Easy to use but it would be nice if we can see the balance of the use so we know how much we got left. Other than that it’s works great

Reply from TravelKon
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