TravelKon Reviews 

924
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably simple purchase process and the absolute ease of installing digital SIM cards for international travel without any major complications. Many people also appreciate the exceptional customer support, noting that prompt assistance via messaging apps is extremely helpful when setting up their reliable connections abroad. Some reviewers were not happy with network performance, mentioning slow data speeds and occasional connection dropouts in certain foreign regions during their trips. A few consumers additionally experienced difficulties with unexpected network limitations, daily speed caps, or unusual phone number configurations.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, friendly, and efficient assistance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting that purchasing, installing, and setting up... See more

Product

People report positive experiences with product, noting that it offers great value and reasonable pricing for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt assistance and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my Orange Global eSIM from TravelKon mainly because it was cheaper than buying it direct from Orange. My eSIM arrived almost as soon as I placed my order with instructions that made it really... See more

Rated 5 out of 5 stars

Fast friendly and efficient service. My data was working great however phone calls and texts weren't. After spending time with online agent via messenger my issue was resolved. I highly recommend T... See more

Rated 5 out of 5 stars

Have purchased multiple china sims from travelkon and have always been reliable with no issues with the great Chinese firewall. Fast and zero issue with access to Facebook and Whatsapp. Highly recomme... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

924 reviews

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4.8

All reviews

(924)

740 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff was very helpful when I ran…

The staff was very helpful when I ran into data issues . The issues was on my end not setting the correct target. But my problem was resolved quickly through the staff assistance. I would strongly recommend others to use TravelKon to purchase eSIM.

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a hassle free experience using my…

I had a hassle free experience using my unlimited data esim in S. Korea. Unlike my friend who used another popular brand of esim and had no end of difficulty. The price was reasonable and the data was quick and consistent.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Painstakingly slow!

Horrible. Got a eSim for Singapore and the speed was painstakingly slow. I ended up getting another eSim from Singapore. The provider is from HK, so it will have to bounce from Singapore > HK > Singapore. Not worth the pain!

June 22, 2026
Unprompted review
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Reply from TravelKon

Hello we are sorry to hear your experience, this is definitely not the experience you should expect, could you please contact us via live chat or email us at support@travelkon.com.au so we can check this for you?

Rated 4 out of 5 stars

Great coverage

Easy to use but it would be nice if we can see the balance of the use so we know how much we got left. Other than that it’s works great

June 26, 2026
Unprompted review
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Reply from TravelKon

Thank you very much for your feedback and for choosing TravelKon! We are glad to hear that our eSIM was easy to use and worked perfectly for you.

Regarding the data balance check, we actually have two options for you to check:

Either via the TravelKon App or the TravelKon Website, simply register using your email address, log in and track via the "My eSIM" section.

We hope this helps for your next travels!

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Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. Very welcoming and helpful on WhatsApp, providing expert advice on which eSIM/SIM to purchase and how to install. Very happy with TravelKon.

August 3, 2026
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Rated 5 out of 5 stars

Great tech support

Bought and installed an eSIM before leaving Australia. Arrived in Türkiye and, despite everything seeming to have been installed correctly, I had no data. A quick Whatsapp convo with TravelKon support via hotel wifi and some really clear instructions on how to rummage deep in the phone settings had me back online in 15 minutes. Outstanding service!

August 1, 2026
Unprompted review
Rated 4 out of 5 stars

Super easy ordering process

Super easy ordering process, downloading and installing on my iPhone was super easy. I was travelling from Australia to Europe via China so needed a global option for an eSIM.

Before I took off from Melbourne I activated the eSIM. Once I landed in Beijing the eSIM activated within minutes of turning my phone back on. Mobile service and download speed was excellent in Beijing airport.

On arriving in Copenhagen for my Europe leg, again the eSIM activated within minutes of turning on.

The only downfall was sometimes I experienced a poor signal while I was in Sweden, approximately an hour north of Malmo in a rural area. Several times while at the beach my phone wasn’t able to pick up a tower.

Perhaps Orange could look at the service providers that they switch though in Sweden and opt for better coverage in rural areas. When I was in the area a year earlier I purchased a Lyka SIM card locally and it had excellent signal.

Had the signal in the area I was staying in been better, my review would have been 5 stars.

I will most likely purchase another eSIM when I travel next year.

June 21, 2026
Unprompted review
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Rated 1 out of 5 stars

USA, Canada & Mexico eSim are rubbish

I bought 3x USA, Canada, Mexico eSims. 2 of them didn't activate correctly upon landing in LAX despite following all instructions - ended up needing to remove and readd after contacting suport. They only worked after contacting support. They all stopped working when we travelled to Banff in Canada.

Wasted hours and money on Telstra data packs so I can get them working in both instances.

June 13, 2026
Unprompted review
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Reply from TravelKon

We sincerely apologise for the inconvenience and frustration you experienced with your connectivity during your trip. We are deeply sorry that your experience did not meet expectations initially.

In relation to why the eSIM may have not worked upon landing in USA, in rare circumstances, the initial network connection may not go through automatically, which is why we suggested to delete and reinstalling the eSIMs which resolved the issue.

We also acknowledge that the original eSIMs encountered further network issues once you travelled to Canada. As soon as we received your message, we promptly reissued three new eSIMs. From our end, the new eSIMs activated straight away and the usage indicates the data working normally.

We do appreciate your patience and understanding while we resolved this for you. Kindly note we have changed the resource for our USA, Canada, Mexico eSIM to ensure this does not happen again. Our team is also available 24/7 to resolve any issues.

Rated 5 out of 5 stars

Travelkon returning customer here...

Travelkon returning customer here. Been using TK for so long now because it just works. There maybe cheaper alternatives out there, but I don't bother to check anymore. When you find a good repeating product, you don't muck around, especially when it can be important like SIM/eSIM. You don't want to be stuck overseas with no comms. Last purchase was for Indonesia/Bali use. Works like a charm as usual. Your communication to questions was also highly commended. Thanks guys for a great product and hope you keep up the good work!

July 10, 2026
Unprompted review

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