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Rated 1 out of 5 stars

Good luck cancelling your account and getting your money back. Unnecessary steps to close your account/remove payment. They don't issue refunds even if you aren't using their services. Passive aggress... See more

Rated 1 out of 5 stars

Very big problem with VPSSERVER.com not used ! Im contact support 50x times. Allways respond we will look into this and get back to you as soon as possible. Give on chat, Im contact admin or someting... See more

Rated 1 out of 5 stars

Support don't solve your issues. It seems there works some bot instead of person. There's no option do change your tariff. I've upgraded my plan to have a bigger RAM, but as a result got worst speed... See more

Rated 2 out of 5 stars

14 days trial, which ended in the first 30 minutes after I deleted my VPS to create another one in a different location (lower ping). Support answer: A trial only counts for the first server... See more

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1.4

Bad

TrustScore 1.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Server works well

I have read all the reviews and usually accept the low ones over the high ones. However, in this case I can't see what all the brouhaha is. The VPS is set up quickly, but not 5 minutes. Their support has always been very helpful when I have needed them.

August 20, 2020
Unprompted review
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Rated 1 out of 5 stars

Wants to have your ID

Company wants to verify your ID after you add money to your account, and you can't even use the service you just paid for until you do. There is zero reason this company needs your personal information and they even state they can keep it forever in their policy. DO NOT USE!

August 3, 2020
Unprompted review
Rated 1 out of 5 stars

A 'little' bit suspect

So i was interested in spinning up a server with them. I already use services from Amazon, Aliyun, GigsGigsCloud, Digital Ocean, Vultr, EUKHost, 4UKHost and SmartHosts.

All of those companies are fine, except GigsGigsCloud, so I was looking at replacing our HongKong server with these guys.

I went to sign up for an account, but it then asked me to send it photographic ID for verification. I had to do this for Aliyun, but the reasons are laid out in their terms (which is to comply with local Chinese laws)

However with these guys this information requirement is not covered in their terms and their terms state they can keep your information for as long as they want. There is no company address or registration details either.

I sent them a message and they said it is there anti fraud system. Ok so that I understand, but usually this is resolved by checking payment methods, not handing over ID documents.

All too fishy for me, so I will get my services from somewhere else rather than find out I have a new car loan in Poland

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

This is my Cloud Platform. Plain and Simple, Pricy too!!

I am a senior developer and a digital transformation advisor, after trying several top cloud services, (Azure, AWS, Digital Ocean, among others ) I found VPS server. What's the difference? Flexibility and PRICE!! its like having your own physical machine without the hassle of having to deal with cables and hardware. You have full control of your machine. The interface is as simple as it can be but powerful... (you don't even need to remember all your root passwords). I will stay with VPSSERVER!!

July 11, 2020
Unprompted review
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Rated 5 out of 5 stars

I've been a VPSSERVER customer for…

I've been a VPSSERVER customer for nearly two years now. Their uptime and customer service/technical support are fantastic! I especially love the backups and root console access. Both are very handy if one runs into an issue with a VPS and needs to resolve it quickly.

I am very happy with the services VPSSERVER provides!

June 29, 2020
Unprompted review
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Rated 1 out of 5 stars

They will bill you after you cancel…

They will bill you after you cancel your servers. Customer service doesn't care and is VERY arrogant. More or less blackmailing. They will send you emails weekly still after a year, with no option to unsubscribe. ILLEGAL!
Avoid at all costs, they have no integrity and only take your money.

April 29, 2020
Unprompted review
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Rated 1 out of 5 stars

vpsserver.com - SCAM

The company vpsserver.com is dishonest. 09/05/2019 our account was locked without explanation. We were only sent a letter where it is written about the claim addressed to us, but we were not acquainted with this claim. The administration vpsserver.comdoes not respond to our requests. Money from our account is not returned to us.
We have all the evidence.
Be careful with the company vpsserver.com.

October 13, 2019
Unprompted review
Rated 1 out of 5 stars

Free Trial written all over their…

Free Trial written all over their homepage. You signup, create a server and then due to "high risk" you cannot access your server until you pay them! What a complete scam! Free trial should be FREE TRIAL!

September 18, 2019
Unprompted review
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Rated 1 out of 5 stars

Block without warning sites with…

Block without warning sites with reviews-at the same time block without warning, there is no way to log into your account and get out the data. I think block any sites-If you work with them do a permanent backup and be prepared to lose all data.

September 5, 2019
Unprompted review

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